Go back

Receptionist

Dingle Park Practice

The closing date is 25 October 2024

Apply for this job

Job summary

Dingle Park Practice have a vacancy for a full time receptionist. Our reception roles are varied and interesting, all applicants should be self motivated and dedicated to proving excellent customer service. The successful candidate would be someone who enjoys working in a fast paced environment who can provide compassion and support to our patients. Excellent communication and team working skills are essential. If you think this sounds like you please apply.

Main duties of the job

Handling all appointment requests from patients by telephone or face to face

Processing repeat prescription request in accordance with practice guidelines

Dealing with patients queries

Completing tasks

Communicating with Pharmacies and other outside agencies

Liaising with Drs/nurses were necessary

Registration of new patients

About us

Dingle Park Practice is a busy surgery located in L8 (south Liverpool) consisting of 4 GP partners, 2 Drs. 2 Physican Associates, a nursing team, phlebotomist, HCA, Pharmacist & Social Prescriber.

Date posted

04 October 2024

Pay scheme

Other

Salary

£23,770 a year

Contract

Permanent

Working pattern

Full-time

Reference number

A4243-24-0006

Job locations

Riverside Centre For Health

Park Street

Liverpool

L8 6QP


Job description

Job responsibilities

Handling all appointment requests from patients by telephone or face to face

Processing repeat prescription request in accordance with practice guidelines

Dealing with enquiries, making new and follow-up appointments and generally advising patients on non clinical matters

Completing tasks

Communicating with Pharmacies and other outside agencies

Liaising with Drs/nurses were necessary

Sorting and distributing incoming mail

Receiving samples, logging and ensuring the correct forms accompany them to the Laboratory

Receiving and recording telephone messages for the Dr/Nurse/Managers

Registration of new patients

Job description

Job responsibilities

Handling all appointment requests from patients by telephone or face to face

Processing repeat prescription request in accordance with practice guidelines

Dealing with enquiries, making new and follow-up appointments and generally advising patients on non clinical matters

Completing tasks

Communicating with Pharmacies and other outside agencies

Liaising with Drs/nurses were necessary

Sorting and distributing incoming mail

Receiving samples, logging and ensuring the correct forms accompany them to the Laboratory

Receiving and recording telephone messages for the Dr/Nurse/Managers

Registration of new patients

Person Specification

Qualifications

Essential

  • Good literacy, numeracy & I.T skills

Experience

Essential

  • Must have excellent telephone and communication skills.
  • Ability to multitask

Desirable

  • Must be computer literate
  • EMIS trained desirable but not essential (training given)
Person Specification

Qualifications

Essential

  • Good literacy, numeracy & I.T skills

Experience

Essential

  • Must have excellent telephone and communication skills.
  • Ability to multitask

Desirable

  • Must be computer literate
  • EMIS trained desirable but not essential (training given)

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

Dingle Park Practice

Address

Riverside Centre For Health

Park Street

Liverpool

L8 6QP


Employer's website

https://www.dingledocs.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

Dingle Park Practice

Address

Riverside Centre For Health

Park Street

Liverpool

L8 6QP


Employer's website

https://www.dingledocs.nhs.uk/ (Opens in a new tab)

For questions about the job, contact:

Assistant Practice Manager

Laurie Armstrong

laurie.armstrong@livgp.nhs.uk

01512959228

Date posted

04 October 2024

Pay scheme

Other

Salary

£23,770 a year

Contract

Permanent

Working pattern

Full-time

Reference number

A4243-24-0006

Job locations

Riverside Centre For Health

Park Street

Liverpool

L8 6QP


Privacy notice

Dingle Park Practice's privacy notice (opens in a new tab)