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Issa Medical Centre

QOF/Quality Contract Administrator/Admin Assistant

The closing date is 30 November 2025

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Job summary

Issa Medical Centre is looking for self motivated, efficient and organised individuals to join our team, do you think that you possess the right skills to join us?

We are a forward thinking and friendly 2 GP partner training Practice and are offering an exciting opportunity to work with us in our purpose built practice in the heart of Fulwood.

Applications are invited from those wishing to work full time. Experience would be an advantage but, full training will be given for the right candidate. We are looking for candidates who can provide excellent administration skills, enjoy working with the public, good at problem solving and are flexible with the ability to provide attention to detail.

In return we can offer a position within a very friendly Admin Team and excellent working conditions. Salary is dependent on experience.

Main duties of the job

The successful applicant will work within the existing admin team, based at one of our sites, though on occasion you may be asked to work from our other site offering support, advice and guidance to our registered population of 35,000 patients. This particular job role will involve contacting patients and inviting them for their annual chronic disease reviews and any other reviews deemed necessary under the new guidance of the 2025 GP quality contract. The main focus is patient care and helping to deliver services and support in a professional, smooth and efficient way. You will need to demonstrate your ability to work within a team and possess the correct attributes that show compassion, empathy, understanding and professionalism.

About us

We are a committed team consisting of GPs, Advanced nurse practitioners, Clinical Pharmacists, Paramedic Practitioners, Physician Associates, nurses, and admin members. We pride ourselves on our team spirit and camaraderie, whilst working under immense pressure we deliver care of a high standard. We will offer the successful candidate a salary package dependent upon experience.

Details

Date posted

17 November 2025

Pay scheme

Other

Salary

Depending on experience

Contract

Permanent

Working pattern

Full-time

Reference number

A4240-25-0011

Job locations

I S S A

228 Garstang Road

Fulwood

Preston

PR2 9QB


73 St. Gregory Road

Preston

PR1 6YA


Job description

Job responsibilities

JOB TITLE: Administration Assistant

REPORTS TO: Operations Managers

HOURS OF WORK: up to 37 Hours per week

Job responsibilities:

Job Summary:

  • Provide general administration to the practice team and project a positive and friendly image to patients and other visitors, either in person or via the telephone at all times
  • Undertake a variety of administrative duties to assist in the smooth running of the practice
  • Contacting patients for their annual chronic disease reviews and any other appointments deemed necessary under the new 2025 GP Quality Contract.

Job description

Job responsibilities

JOB TITLE: Administration Assistant

REPORTS TO: Operations Managers

HOURS OF WORK: up to 37 Hours per week

Job responsibilities:

Job Summary:

  • Provide general administration to the practice team and project a positive and friendly image to patients and other visitors, either in person or via the telephone at all times
  • Undertake a variety of administrative duties to assist in the smooth running of the practice
  • Contacting patients for their annual chronic disease reviews and any other appointments deemed necessary under the new 2025 GP Quality Contract.

Person Specification

Experience

Essential

  • Experience of working directly with members of the public in a busy office environment
  • Experience of working as part of a team
  • Experience of an administration role

Desirable

  • Experience of working directly with members of the public in general practice or other NHS environment

Qualifications

Essential

  • Educated to GCSE as a minimum with grade A-C in English and Maths
  • Excellent keyboard and computer skills
  • Excellent communication skills
  • Excellent verbal communication skills and the ability to deal with people in person and on the telephone
  • Proven organisational ability
  • Ability to work with a wide variety of tasks

Desirable

  • Experience of using a GP clinical computerised system
  • Experience of using Microsoft word and excel
Person Specification

Experience

Essential

  • Experience of working directly with members of the public in a busy office environment
  • Experience of working as part of a team
  • Experience of an administration role

Desirable

  • Experience of working directly with members of the public in general practice or other NHS environment

Qualifications

Essential

  • Educated to GCSE as a minimum with grade A-C in English and Maths
  • Excellent keyboard and computer skills
  • Excellent communication skills
  • Excellent verbal communication skills and the ability to deal with people in person and on the telephone
  • Proven organisational ability
  • Ability to work with a wide variety of tasks

Desirable

  • Experience of using a GP clinical computerised system
  • Experience of using Microsoft word and excel

Employer details

Employer name

Issa Medical Centre

Address

I S S A

228 Garstang Road

Fulwood

Preston

PR2 9QB


Employer's website

https://www.issamedicalgroup.co.uk (Opens in a new tab)

Employer details

Employer name

Issa Medical Centre

Address

I S S A

228 Garstang Road

Fulwood

Preston

PR2 9QB


Employer's website

https://www.issamedicalgroup.co.uk (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Quality Assurance Manager

Ann-Marie Donaldson-Nixon

annmarie.nixon@nhs.net

01772253554

Details

Date posted

17 November 2025

Pay scheme

Other

Salary

Depending on experience

Contract

Permanent

Working pattern

Full-time

Reference number

A4240-25-0011

Job locations

I S S A

228 Garstang Road

Fulwood

Preston

PR2 9QB


73 St. Gregory Road

Preston

PR1 6YA


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