Job summary
The Digital Care Coordinator will support patients and colleagues in the use of digital healthcare technology to optimise access to the right person first time. They will also work to ensure all patients have an equal opportunity to access our services and working improve health inequalities through support for no digital access and an understanding of the needs of hard to access groups.
You will possess excellent communication skills both verbally while on the phone to patients as well as utilising written communication and templates for information gathering and reporting. You will be confident in using digital resources including Microsoft packages and the clinical systems which support our access and patient records.
Main duties of the job
The main duties will include:
- Creating and updating dashboards to show the progress against local and national targets
- Extracting and submitting data on a monthly or quarterly basis for payment
- Improve patient access to digital resources, including the NHS App and practice website.
- Increase understanding of issues faced by patients who are hard to reach, highly complex or digitally excluded and ensure patients are contacted in an appropriate method to meet their communication needs
- Work in cooperation with the rest of the Digital Team to update and develop our clinical system (SystmOne) and other key digital tools used in primary care
About us
Priory Medical Group (PMG) is an award winning large multi-site training practice based in the beautiful city of York. Our team is made up of a highly-skilled, experienced and varied work force doing their very best for our patients.
Here at PMG, we value the wellbeing and health of our staff and as a result we offer various resources to support the mental health of our employees. As part of the PMG team, you will have access to free confidential counselling and extensive wellbeing resources accessible through the NHS.
We are also a Disability Confident Committed Employer and actively encourage applicants with a disability and/or long-term health condition to apply for our job vacancies. We already support a number of existing employees who have a disability and/or a long-term health condition, so that they are able to stay in work.
Details
Date posted
11 July 2025
Pay scheme
Other
Salary
£24,937 to £26,598 a year Pay Dependent on Experience
Contract
Permanent
Working pattern
Full-time
Reference number
A4235-25-0019
Job locations
Priory Medical Centre
Cornlands Road
York
North Yorkshire
YO24 3WX
Employer details
Employer name
Priory Medical Group
Address
Priory Medical Centre
Cornlands Road
York
North Yorkshire
YO24 3WX
Employer's website
https://www.priorymedical.com (Opens in a new tab)
