Administrator - Referral Management and Private Client Team

Job description

Job responsibilities

Main duties of the role:

Ensure all admin / secretarial duties are carried out efficiently and effectively whilst always having the patient at the forefront of your mind, enabling our GPs to always deliver the best patient care.

Ensuring referral letters, insurance and solicitors reports, subject access requests, internal and external queries are carried out efficiently and effectively.

Ensure you understand all aspects of your role and adhere to the teams SOP where appropriate.

Ensure you meet individual / team KPIs / targets.

Provide cover / overtime for your team during periods of annual leave / sickness.

On occasion you may also be required to provide admin support across the department to meet the needs of the business.

At Priory Medical Group we pride ourselves in providing outstanding care to both our patients and our staff, through benefits, health and wellbeing initiatives and always ensure our team members assist in the implementation of any new processes / procedures that has an impact on the work they do.

The inclusive and supportive culture of Priory Medical Group encourages staff to bring their own ideas to the table, therefore being an active contributor to any change / improvements in ways of working.

Staff Recognition as well as regular appraisals and catch ups we have monthly 'thankfulness' awards where all staff can nominate a colleague who they feel deserves a 'shout out / thank you' for the work / difference they have made to their team or individually.

Employee support and wellbeing we have monthly support and wellbeing groups, where we discuss ideas where we can help / support staff. There is also access to free counselling should any staff member require this support during their time with us.

Staff Benefits we have a range of benefits and schemes to support staff health, engagement, wellbeing, and inclusion.

Person Specification

Skills

Essential

• Ability to work in a fast-paced environment.
• Previous admin experience
• Good keyboard and Microsoft office skills
• Good verbal and written communication
• Able to work autonomously and equally in a team.

Desirable

• Understanding of Medical Terminology
• Experience in an NHS admin role and the use of in-house medical systems, preferably SystmOne

Employer details

Employer name

Priory Medical Group

Address

Priory Medical Centre

Cornlands Road

York

North Yorkshire

YO24 3WX

Employer's website

https://www.priorymedical.com (Opens in a new tab)