Job summary
York Centre
for Voluntary Services (CVS) has been managing a social prescribing service
called Ways to Wellbeing since 2015, supporting people who have been referred
via their GP/practice nurse or primary care worker. Social prescribing empowers
people to take responsibility for their own health and wellbeing by linking them
to non-medical support from within the community. We take a holistic approach
and provide person centred support to individuals to improve their health
outcomes. The primary care link worker will be responsible for linking people
to community and voluntary groups and statutory services for emotional and
practical support. There will be a significant amount of multi-agency working
within this role.
This post is
a collaboration between Priory Medical Group Primary Care Network (PCN) and
York CVS.
The
successful candidate will have significant experience of working in the
healthcare, social care, or voluntary sector, with vulnerable adults. They
should have excellent communication skills, good organisational skills with the
ability to manage own caseload.
Main duties of the job
To implement patient referrals from within the PCN and provide a personalised package of support as appropriate.To develop good working relationships with primary care colleagues within the PCN. To promote social prescribing, build relationships and work with GP and practice staff to develop their awareness.To build and maintain effective place-based partnerships with voluntary sector providers and statutory services to support social prescribing . To provide empowering support to individuals in a planned and structured way by co-producing personalised care plans.To keep accurate client records and collate ‘outcomes and outputs data’ as required. To forge strong links within the community and voluntary sector and identify gaps in need. To draw on the strengths of the local community and voluntary sectors. To help to implement pro-active social prescribing across the practice. To provide evening and weekend clinics .
About us
Priory Medical Group (PMG) is an award winning large multi-site training practice based in the beautiful city of York. Our team is made up of a highly-skilled, experienced and varied work force doing their very best for our patients.
Job description
Job responsibilities
Roles and responsibilities
- To
implement patient referrals from within the PCN and provide a personalised
package of support to individuals as appropriate.
- To
develop good working relationships with primary care colleagues within the
PCN. To promote social prescribing, build relationships and work with GP
and practice staff to develop their awareness on how to identify people
who would benefit from the service.
- To
build and maintain effective place-based partnerships with voluntary
sector providers and statutory services to support social prescribing
options for vulnerable people. This role will require a significant level
of multi-agency working.
- To
provide empowering support to individuals in a planned and structured way
by co-producing personalised care plans to improve health and well-being
outcomes. With the ability to engage with patients in one-to-one
appointments and to facilitate group work.
- To keep
accurate client records and collate ‘outcomes and outputs data’ as
required. Across the city there will be a unified approach for all data
collection and reporting.
- To
forge strong links within the community and voluntary sector and identify
gaps in need. To draw on the strengths of the local community and
voluntary sector by connecting and re-connecting individuals to community
assets.
- To help to implement pro-active social prescribing
across the practice population to help reduce health and social
inequalities.
- To
provide evening and weekend clinics as part as of a planned timetable of
work.
Job description
Job responsibilities
Roles and responsibilities
- To
implement patient referrals from within the PCN and provide a personalised
package of support to individuals as appropriate.
- To
develop good working relationships with primary care colleagues within the
PCN. To promote social prescribing, build relationships and work with GP
and practice staff to develop their awareness on how to identify people
who would benefit from the service.
- To
build and maintain effective place-based partnerships with voluntary
sector providers and statutory services to support social prescribing
options for vulnerable people. This role will require a significant level
of multi-agency working.
- To
provide empowering support to individuals in a planned and structured way
by co-producing personalised care plans to improve health and well-being
outcomes. With the ability to engage with patients in one-to-one
appointments and to facilitate group work.
- To keep
accurate client records and collate ‘outcomes and outputs data’ as
required. Across the city there will be a unified approach for all data
collection and reporting.
- To
forge strong links within the community and voluntary sector and identify
gaps in need. To draw on the strengths of the local community and
voluntary sector by connecting and re-connecting individuals to community
assets.
- To help to implement pro-active social prescribing
across the practice population to help reduce health and social
inequalities.
- To
provide evening and weekend clinics as part as of a planned timetable of
work.
Person Specification
Qualifications
Desirable
- Relevant health and/or social care qualification or equivalent experience.
Values and Personal Attributes
Essential
- Empathetic approach, ability to develop trusting relationships. To be committed to enhancing the lives of all people, and to support individuals health and wellbeing through a person-centered, holistic approach.
- Positive work ethic: professional, enthusiastic, dependable, conscientious.
- Ability to work flexibly and effectively as part of a team. To include the peer support and mentoring of new colleagues.
- Proactive approach to personal development and the updating of skills and knowledge.
Desirable
- An understanding of the principles of social prescribing and its place within general practice and primary care
Other Requirements
Essential
- Flexible approach to working hours; able and willing to work outside of normal office hours, with appropriate notice. To include working scheduled evening and weekend clinics.
Desirable
- Knowledge of the local area and of existing voluntary and community services.
- Positive approach with ability to work on own initiative and make a proactive contribution to the development of the role.
Experience
Essential
- Significant experience of delivering services to vulnerable individuals who may have multiple needs.
- Effectively time management of a caseload of clients with the ability to work autonomously and plan/ prioritise work under pressure.
- Experience of empowering individuals to take make informed choices regarding their physical and emotional wellbeing and promoting health responsibility.
- Ability to record referrals and keep accurate up to date records using the GP clinical systems such as System One and Emis.
Desirable
- Significant experience of working in partnership and collaboratively with agencies across the public and voluntary sector.
- Experience of facilitating Group work with a specific focus on peer support.
- Experience of coordinating services across localities with experience of project delivery and development.
- Experience of using a unified approach to data capture; ensuring the quality and integrity of all data.
Skills and Knowledge
Essential
- Excellent holistic assessment skills, experience of providing empowering support to adults in a planned and structured way to improve health and well-being outcomes.
- Ability to analyse issues and reach creative solutions with people. Experience of co- producing personalised care plans.
- Ability to work collaboratively and in partnership with individuals, referrers, providers and commissioners to include GPs, voluntary sector and the local authority.
- Able to act with confidentiality, discretion and regard to sensitivity of information.
- Excellent communication and negotiation skills to build and nurture relationships at a personal and community level. The ability to relate well to individuals of all ages, of all backgrounds.
- An understanding of safeguarding for vulnerable adults and ability to implement relevant policies and procedures.
- Experience of using MS Outlook and other MS Office software and a good knowledge of other IT systems.
Desirable
- The ability to use clinical supervision to identify High Intensity Users of Practice resources and work to reduce these levels through an understanding of motivation and behavioural change.
- Applied knowledge of risk assessment and management.
Person Specification
Qualifications
Desirable
- Relevant health and/or social care qualification or equivalent experience.
Values and Personal Attributes
Essential
- Empathetic approach, ability to develop trusting relationships. To be committed to enhancing the lives of all people, and to support individuals health and wellbeing through a person-centered, holistic approach.
- Positive work ethic: professional, enthusiastic, dependable, conscientious.
- Ability to work flexibly and effectively as part of a team. To include the peer support and mentoring of new colleagues.
- Proactive approach to personal development and the updating of skills and knowledge.
Desirable
- An understanding of the principles of social prescribing and its place within general practice and primary care
Other Requirements
Essential
- Flexible approach to working hours; able and willing to work outside of normal office hours, with appropriate notice. To include working scheduled evening and weekend clinics.
Desirable
- Knowledge of the local area and of existing voluntary and community services.
- Positive approach with ability to work on own initiative and make a proactive contribution to the development of the role.
Experience
Essential
- Significant experience of delivering services to vulnerable individuals who may have multiple needs.
- Effectively time management of a caseload of clients with the ability to work autonomously and plan/ prioritise work under pressure.
- Experience of empowering individuals to take make informed choices regarding their physical and emotional wellbeing and promoting health responsibility.
- Ability to record referrals and keep accurate up to date records using the GP clinical systems such as System One and Emis.
Desirable
- Significant experience of working in partnership and collaboratively with agencies across the public and voluntary sector.
- Experience of facilitating Group work with a specific focus on peer support.
- Experience of coordinating services across localities with experience of project delivery and development.
- Experience of using a unified approach to data capture; ensuring the quality and integrity of all data.
Skills and Knowledge
Essential
- Excellent holistic assessment skills, experience of providing empowering support to adults in a planned and structured way to improve health and well-being outcomes.
- Ability to analyse issues and reach creative solutions with people. Experience of co- producing personalised care plans.
- Ability to work collaboratively and in partnership with individuals, referrers, providers and commissioners to include GPs, voluntary sector and the local authority.
- Able to act with confidentiality, discretion and regard to sensitivity of information.
- Excellent communication and negotiation skills to build and nurture relationships at a personal and community level. The ability to relate well to individuals of all ages, of all backgrounds.
- An understanding of safeguarding for vulnerable adults and ability to implement relevant policies and procedures.
- Experience of using MS Outlook and other MS Office software and a good knowledge of other IT systems.
Desirable
- The ability to use clinical supervision to identify High Intensity Users of Practice resources and work to reduce these levels through an understanding of motivation and behavioural change.
- Applied knowledge of risk assessment and management.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
