Administrator Clinical Coding and Data Quality Team

Priory Medical Group

Job overview

Our Administration Team is made up of three specialties Clinical Coding and Data Quality, Patient Records and Referral Management and Private Clients.

This role is within the Clinical Coding speciality and will include:

Coding electronic hospital letters and results

Processing electronic lab results

Processing various searches / audits and sending invites

Summarising new patients notes

Providing excellent customer service to your colleagues, the patients of the Practice, and ourexternal clients

Retrieving and processing information from our in-house medical records system efficiency andaccurately

Main duties of the job

1. Coding hospital letters and results for PMG and external clients: Ensuring these areprocessed efficiently, accurately and in a timely manner, in doing so, supporting the clinicalteam and contributing to delivering the Best Clinical Care for our patients

2. Processing electronic lab results

3. Daily task rota / Daily search rota / Monthly searches

4. Dealing with telephone and face to face queries

5. Following Processes and Procedures accurately and efficiently:

- Processing Open Exeter Data

- retrieving information: via our systems or printouts and notes formedical staff from within the surgery;obtain information as required by the doctor from otherorganisations, such as local hospitals.

- Processing SCR data: Ensuring these are processed accurately, efficiently and in a timelymanner.

About us

What makes Priory Medical Group and its people unique/.

We are a forward thinking, innovative and customer focussed organisation

We recognise that the quality of our work is driven by the quality of our people

We are committed to providing an open, friendly and supportive environment where all staff are

encouraged to share ideas and contribute to continuously improving the service we offer

We provide you with all the tools, training and personal support needed to enjoy and succeed in

this key patient service role

Job description

Job responsibilities

PRIORY MEDICAL GROUP ADMINISTRATOR

(CLINICAL CODING AND DATA QUALITY TEAM)

What makes Priory Medical Group and its people unique/.

We are a forward thinking, innovative and customer focussed organisation

We recognise that the quality of our work is driven by the quality of our people

We are committed to providing an open, friendly and supportive environment where all staff areencouraged to share ideas and contribute to continuously improving the service we offer

We provide you with all the tools, training and personal support needed to enjoy and succeed inthis key patient service role

This is why the staff at Priory Medical Group are/

Focussed, energetic, enthusiastic and get a buzz from

Exercising their can-do attitude in the face of any new situation, setback, or challenge

Good honest Team Work, where you can rely upon your colleagues and they can rely on you

Dedicated to delivering the Best Customer Care, every day, every patient, every task

What is an administrator in our Clinical Coding team?

Our Administration Team is made up of three specialties Clinical Coding and Data Quality, Patient Records and Referral Management and Private Clients.

This role is within the Clinical Coding speciality and will include:

Coding electronic hospital letters and results

Processing electronic lab results

Processing various searches / audits and sending invites

Summarising new patients notes

Providing excellent customer service to your colleagues, the patients of the Practice, and ourexternal clients

Retrieving and processing information from our in-house medical records system efficiency andaccurately

This role will continue to evolve and you will be expected to rise to the challenge

What we look for in your application:

Proven, strong administrative skills in a fast paced environment

The positive attitude and outlook required to work in a dynamic, customer centred business

Proven Team Player and the ability to interact effectively with all staff and customers

Professional pride in the quality of your work, and your interaction with colleagues and customers

A healthy dose of common sense. Our environment is dynamic and varied and common sense willguide your decision making

Flexibility we are constantly improving and evolving our ways of working and you will beexpected to contribute to this

The technologies and methods we use are constantly evolving and this provides an opportunity foryou to learn new skills

The skills you will bring to the team:

Proven efficient and accurate keyboard skills

Any knowledge of medical terminology is advantageous but not essential as training will be given

Proven ability to follow processes and procedures accurately and efficiently

Competent in the use of PC based technologies including Microsoft Outlook, Word. Full training

will be given for in-house systems.

An understanding of the importance of confidentiality in the workplace and able to follow dataprotection policies and guidelines

Great communication skills face to face, on the phone and via e-mail

Job title: Administrator Clinical Coding and Data Quality Team

Working hours/contact times: 37.5 hours per week / 30 hours per week, Monday to Friday

Salary: £8.91 per hour rising to £9.40 per hour after successful probationary period (pro-rata)+ Company pension scheme (Non NHS)

Location: Based at Priory Medical Group, Acomb, Cornlands Road.

Selection for Interview

The Practice recognises that discrimination of any kind is both unlawful and would act as a barrier to finding the most talented individuals for our organisation. As such, our recruitment and selection procedures exist to ensure no job applicant, employee or worker is discriminated against either directly or indirectly on the grounds of age, disability, gender reassignment, marriage and civil partnership, pregnancy or maternity, race, religion or belief, sex or sexual orientation.

A great deal of careful consideration has been invested in preparing the advert for this post based on the specification for this role and the person we are looking for. Our selection for interview process is designed to ensure individuals are selected for interview on the merit of their application only.

If you are applying through NHS Jobs, you will notice you are asked if you would like a guaranteed interview as part of the Two Tick disability scheme. Whilst this is an admirable government initiative, please be aware we are not signed up to this scheme. This is a question on the NHS jobs application form which is outside of our own control. Our own process ensures we consider candidates on the merit of their application only and we do not ask any questions regarding a disability as part of our selection process. We only give candidates the opportunity to share information regarding any disability after candidates are invited to interview and only if the candidate feels they require adjustments in the interview process.

Person Specification

Skills

Essential

• Great communication skills face to face, on the phone and via e-mail
• Ability to react to and face challenges or setbacks in a positive manner with a commitment to continuous improvement of their own skills and behaviours and also of the service
• Ability to work to strict deadlines and to be driven by the setting and achieving of individual and team targets
• Ability to process, input and manipulate large volumes of
• information and date to deadlines whilst maintaining highest levels of attention to detail
• Competent in the use of Microsoft Applications such as Word and Outlook and a proven ability to learn how to navigate systems, input date with an attention to detail and follow processes and procedures

Qualifications

Essential

• Competent in the use of PC based technologies including Microsoft Outlook, Word

Desirable

• Any knowledge of medical terminology is advantageous

Employer details

Employer name

Priory Medical Group

Address

Priory Medical Centre

Cornlands Road

York

North Yorkshire

YO24 3WX

Employer's website

https://www.priorymedical.com