Job summary
Myrtle Group is currently seeking a part-time Rota Co-Ordinator to work 16 hours over a 4 day working week (Mon-Fri). This would be an excellent opportunity for an enthusiastic and highly organised person.
The closing date for all applications is 22nd February 2026, and interviews for shortlisted candidates are expected to take place WC 2nd March 2026
The Rota Co-Ordinator is responsible for the day-to-day planning, co-ordination and maintenance of clinical and non-clinical rotas, ensuring safe staffing levels and continuity of service.
The role provides operational delivery of rotas, with clear escalation and reporting, supporting effective workforce governance and a well-led practice.
Main duties of the job
Rota Planning and Management (Day-to-Day Responsibilities)
Create, manage and maintain rotas for:
- GP's
- Nursing Team
- Administrative staff
- PCN ARRS roles
- Students and trainees
- PCN related services which requires practice engagement such as Extended Access
About us
Myrtle Group was established on 1st May 2024 when Heswall & Pensby Group Practice and Commonfield Road Surgery merged to become one partnership over two healthcare sites.
Our combined team consists of a highly skilled group of clinical, administrative and reception staff. We have a progressive attitude, are a very forward-thinking surgery with a passion for delivering excellent patient care and are always looking for new ways to work innovatively and efficiently.
We are situated within easy reach of Manchester, Chester, Liverpool and North Wales.
Job description
Job responsibilities
1. Rota Planning and Management (Day-to-Day Responsibility)
- Create, manage and maintain rotas for:
- GPs
- Nursing team
- ARRS roles
- Students and trainees
- Phlebotomy and other relevant staff
- Administrative staff
- Extended Access Services
- Ensure rotas meet contractual, safety and service requirements
- Make real-time adjustments to cover sickness, leave or unexpected absence
- Collate and maintain GP On-Call Rota across both sites
2. Leave, Absence and Cover
- Record and manage annual leave requests in line with agreed policies
- Coordinate locum and internal cover where required
- Escalate staffing risks or gaps promptly to the Assistant Practice Manager
3. Communication and Coordination
- Act as a central point of contact for rota-related queries
- Communicate rota changes clearly and in a timely manner
- Work closely with Practice Supervisors to ensure clinical oversight
4. Governance, Risk and Assurance
- Maintain accurate and up-to-date rota records
- Highlight patterns, risks or capacity issues
- Support workforce planning through reporting and data provision
- Ensure compliance with working time regulations and local policies
5. Continuous Improvement
- Review rota effectiveness and suggest improvements
- Support changes to service delivery and workforce models
- Participate in operational meetings as required
6. Equality, Diversity and Confidentiality
The Rota Co-Ordinator will:
- Apply fair and consistent approaches to rota management
- Maintain confidentiality of staff information
- Promote inclusive and respectful working practices
Job description
Job responsibilities
1. Rota Planning and Management (Day-to-Day Responsibility)
- Create, manage and maintain rotas for:
- GPs
- Nursing team
- ARRS roles
- Students and trainees
- Phlebotomy and other relevant staff
- Administrative staff
- Extended Access Services
- Ensure rotas meet contractual, safety and service requirements
- Make real-time adjustments to cover sickness, leave or unexpected absence
- Collate and maintain GP On-Call Rota across both sites
2. Leave, Absence and Cover
- Record and manage annual leave requests in line with agreed policies
- Coordinate locum and internal cover where required
- Escalate staffing risks or gaps promptly to the Assistant Practice Manager
3. Communication and Coordination
- Act as a central point of contact for rota-related queries
- Communicate rota changes clearly and in a timely manner
- Work closely with Practice Supervisors to ensure clinical oversight
4. Governance, Risk and Assurance
- Maintain accurate and up-to-date rota records
- Highlight patterns, risks or capacity issues
- Support workforce planning through reporting and data provision
- Ensure compliance with working time regulations and local policies
5. Continuous Improvement
- Review rota effectiveness and suggest improvements
- Support changes to service delivery and workforce models
- Participate in operational meetings as required
6. Equality, Diversity and Confidentiality
The Rota Co-Ordinator will:
- Apply fair and consistent approaches to rota management
- Maintain confidentiality of staff information
- Promote inclusive and respectful working practices
Person Specification
Skills
Essential
- Strong ability to prioritise and manage complex workloads with competing demands.
- Computer literacy: Competent use of Microsoft Office (particularly Word, Excel, Outlook) and roster systems.
- Excellent planning and time management, particularly under pressure.
- Able to work independently using initiative and make decisions.
- Comfortable working with electronic rota / patient administration systems.
- Ability to compile and interpret data for reports and scheduling.
- Excellent verbal and written communication with staff across levels.
- Strong negotiation, influencing and diplomacy especially when resolving scheduling conflicts.
- Ability to solve problems quickly and adapt to changing demands.
- Works effectively under pressure and meets tight deadlines.
- Ability to maintain attention to detail despite interruptions.
- Proactive, motivated, and flexible attitude toward work changes.
- Team-oriented but also effective working independently.
Qualifications
Essential
- General education: GCSEs (or equivalent), usually including English and Maths (C/4 or above).
Desirable
- Degree or diploma in a relevant subject (e.g., business administration, healthcare admin).
- IT/Administration qualifications (or equivalent experience)
- NVQ Level 2/3 or ECDL/CLAIT or equivalent administration/IT qualifications often required or desirable.
- Additional qualifications in customer care, HR, or leadership.
Experience
Essential
- Previous rota management experience ideally within the NHS or similar complex environment.
- General administration experience in a busy office or healthcare setting.
- Experience of managing diaries, schedules and working to deadlines.
Desirable
- Experience with electronic rostering systems (e.g., Emis, Teamnet, Practice Index, HealthRoster, e-Roster, RotaMaster).
- NHS experience or familiarity with NHS staff terms and conditions.
- Supervising or co-ordinating work for others.
Person Specification
Skills
Essential
- Strong ability to prioritise and manage complex workloads with competing demands.
- Computer literacy: Competent use of Microsoft Office (particularly Word, Excel, Outlook) and roster systems.
- Excellent planning and time management, particularly under pressure.
- Able to work independently using initiative and make decisions.
- Comfortable working with electronic rota / patient administration systems.
- Ability to compile and interpret data for reports and scheduling.
- Excellent verbal and written communication with staff across levels.
- Strong negotiation, influencing and diplomacy especially when resolving scheduling conflicts.
- Ability to solve problems quickly and adapt to changing demands.
- Works effectively under pressure and meets tight deadlines.
- Ability to maintain attention to detail despite interruptions.
- Proactive, motivated, and flexible attitude toward work changes.
- Team-oriented but also effective working independently.
Qualifications
Essential
- General education: GCSEs (or equivalent), usually including English and Maths (C/4 or above).
Desirable
- Degree or diploma in a relevant subject (e.g., business administration, healthcare admin).
- IT/Administration qualifications (or equivalent experience)
- NVQ Level 2/3 or ECDL/CLAIT or equivalent administration/IT qualifications often required or desirable.
- Additional qualifications in customer care, HR, or leadership.
Experience
Essential
- Previous rota management experience ideally within the NHS or similar complex environment.
- General administration experience in a busy office or healthcare setting.
- Experience of managing diaries, schedules and working to deadlines.
Desirable
- Experience with electronic rostering systems (e.g., Emis, Teamnet, Practice Index, HealthRoster, e-Roster, RotaMaster).
- NHS experience or familiarity with NHS staff terms and conditions.
- Supervising or co-ordinating work for others.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
