Job summary
Heswall & Pensby Group Practice is currently seeking an experienced, enthusiastic and self-motivated Phlebotomist who has a passion for delivering excellent patient care.
We are looking to recruit a Phlebotomist to join our phlebotomy team on a fixed term basis for 6 months. For the right candidate we can offer you:
- 10hrs per week, working 08:00-13:00 across 2 fixed days (Mon-Fri).
- An attractive and competitive salary
- 17000 patients with a good demographic mix
- Excellent clinical team (11 GP Partners, 2 Salaried GP's, 2 ANP's, 3 Nurses, 2 HCA's, 1 GP Assistant, 1 Pharmacist and 1 Phlebotomist)
- Close links and collaborative working with the Healthier West Wirral PCN
- Forward thinking and proactive practice management team
- Efficient workflow systems and excellent administrative support
- Recently modernised building
- EMIS Web & fully paperlight
- NHS Pension
- 5 weeks annual leave pro-rata based on contracted hours with an additional 1 week after 5 years service.
- Low care home & home visit numbers
We are situated within easy reach of Manchester, Chester, Liverpool and North Wales
The closing date for all applications will be Sunday 4th February 2024.
Main duties of the job
Working under direct supervision
of the Nurse Manager and strictly in accordance with specific Practice
Guidelines and Protocols, the post holder will be responsible for performing
venepuncture to obtain blood samples from both child and adult patients within
our Primary Care Network boundary. These
patients will be identified as the result of a direct referral from Clinical
Professional either employed by the Practice, within the PCN or based within
both the Community and Secondary Care sectors.
This role will be required to
perform both on-site and domiciliary clinics for both general venepuncture procedure
and also for obtaining blood sample collection for INR monitoring.
As a Phlebotomist, this role
will also be responsible for assisting with the in-house training of new phlebotomy staff and also
the stock management of all supplies relating to Phlebotomy.
About us
Our practice has been
established in the Heswall area for over 40 years and is proud to maintain a
high QOF achievement and be CQC rated as 'Good in all areas'. We are a large
practice that serves the population of Heswall and its surrounding areas with a
current list size of approximately 17000. Our premises were purpose built in
2014 to provide bright and comfortable surroundings in which a comprehensive
range of health services can be offered, including minor operations.
Our team consists of 14 GPs,
2 ANPs, and a team of practice nurses supported by a skilled group of auxiliary,
administrative and reception staff. We have a progressive attitude andare a very
forward-thinking surgery with a passion for delivering excellent patient care, are always looking for new ways to work innovatively and efficiently.
We are situated within
easy reach of Manchester, Chester, Liverpool and North Wales.
Job description
Job responsibilities
Duties and Responsibilities
Collection of sample(s) of blood in accordance with training and procedures.
Ensuring that the patient is as comfortable and relaxed as possible and confirming their agreement to the collection of a blood sample.
Ensuring samples are stored in appropriate containers.
Accurate, legible labelling of all samples to confirm patient identity.
Checking patient identification against clinician request and confirming with patient whenever possible.
Recording of collection of blood sample in patient record in accordance with Practice Procedure.
Ensuring that samples are dispatched to the appropriate laboratories in a timely fashion.
Ensuring that INR readings are given to the relevant clinician for processing in a timely fashion.
Ensuring that anomalies are reported to a senior member of staff.
Notifying a clinician of any significant patient issues.
Maintaining phlebotomy stock supplies which includes, but is not limited to, stock room organisation, stock rotation and ordering of new supplies where necessary.
Liaising with, and assisting, members of the nurse and administrative teams.
To assist with the training of new Phlebotomy staff.
Confidentiality
In the course of seeking treatment, patients entrust us with, or allow us to gather, sensitive information in relation to their health and other matters. They do so in the confidence and have the right to expect that staff will respect their privacy and act appropriately.
In the performance of the duties outlined in this job description, the post-holder may have access to confidential information relating to patients and their carers, practice staff and other healthcare workers. They may also have access to information relating to the Practice as a business organisation. As such, information from any source is to be regarded as strictly confidential.
Information relating to patients, carers, colleagues, other healthcare workers or the business of the Practice may only be divulged to authorised persons in accordance with the Practice Policies and Procedures relating to confidentiality and the protection of personal and sensitive data.
Health & Safety
The post holder will implement and lead on a full range of promotion and management of their own, and others. health, safety and infection control as identified in the Practice Health & Safety Policy, the Practices Health & Safety manual, and the Practice Infection Control Policy and published procedures. This will include, but will be not limited to:
Awareness of national standards of infection control and cleanliness and regulatory/contractual/professional requirements, and good practice guidelines.
Responsible for the correct and safe management of the specimen process including collection, labelling, handling, use of correct and clean containers, storage and transport arrangements.
Active observation of current working practices across the Practice in relation to infection control, cleanliness and related activities, ensuring that procedures are followed and weakness/training needs are identified, escalating issues as appropriate.
Identifying the risks involved in work activities and undertaking such activities in a way that manage those risks across clinical and patient process.
Making effective use of training to update knowledge and skills, initiate and manage the training of others across the full range of phlebotomy.
Safe management of sharps procedures, including: training, use, storage and disposal.
Using appropriate infection control procedures, maintaining work areas in a tidy, clean and sterile and safe way, free from hazards. Initiation of remedial/corrective action where needed or escalation to responsible management.
Keeping own work areas and general/patient areas generally clean, sterile, identifying issues and hazards/risks in relation to other work areas within the Practice.
Undertaking periodic infection control training.
Routine management of own team/team areas, and maintenance of work space standards.
Waste management, including: collection, handling, segregation, container management, storage and collection.
Spillage control procedures, management and training.
Maintenance of sterile environments.
Demonstrate due regard for safeguarding and promoting the welfare of children.
Equality & Diversity
The post holder will support the equality, diversity and rights of patients, carers and colleagues, to include:
Acting in a way that recognises the importance of peoples rights, interpreting them in a way that is consistent with Practice Procedures and Policies, and current legislation.
Respecting the privacy, dignity, needs and beliefs of patients, carers and colleagues.
Behaving in a manner that is welcoming to the individual, is non-judgmental and respects their circumstances, feelings, priorities and their rights.
Personal & Professional Development
The post holder will participate in any training programme implemented by the Practice as part of this employment, such training to include:
Participation in annual individual performance review, including taking responsibility for maintaining a record of own personal and/or professional development.
Taking responsibility for own development, learning, performance and demonstrating skills and activities to others who are undertaking similar work.
Quality
The post holder will strive to maintain quality within the Practice, and will:
Alert other team members to issues or quality and risk.
Assess own performance and take accountability for own actions, either directly or under supervision.
Contribute to the effectiveness of the team by reflecting their own and team activities and making suggestions on ways to improve and enhance the teams performance.
Work effectively with individuals in other agencies to meet patients needs.
Effectively manage own time, workload and resources.
Communication
The post holder should recognise the importance of effective communication within the team and will strive to:
Communicate effectively with other team members.
Communicate effectively with patients and carers.
Recognise peoples needs for alternative methods of communication and respond accordingly.
Contribution to the Implementation of Services
The post holder will:
Apply Practice Policies, Standards and Guidance.
Discuss with other members of the team how the policies, standards and guidelines will affect own work.
Participate in audit where appropriate.
Job description
Job responsibilities
Duties and Responsibilities
Collection of sample(s) of blood in accordance with training and procedures.
Ensuring that the patient is as comfortable and relaxed as possible and confirming their agreement to the collection of a blood sample.
Ensuring samples are stored in appropriate containers.
Accurate, legible labelling of all samples to confirm patient identity.
Checking patient identification against clinician request and confirming with patient whenever possible.
Recording of collection of blood sample in patient record in accordance with Practice Procedure.
Ensuring that samples are dispatched to the appropriate laboratories in a timely fashion.
Ensuring that INR readings are given to the relevant clinician for processing in a timely fashion.
Ensuring that anomalies are reported to a senior member of staff.
Notifying a clinician of any significant patient issues.
Maintaining phlebotomy stock supplies which includes, but is not limited to, stock room organisation, stock rotation and ordering of new supplies where necessary.
Liaising with, and assisting, members of the nurse and administrative teams.
To assist with the training of new Phlebotomy staff.
Confidentiality
In the course of seeking treatment, patients entrust us with, or allow us to gather, sensitive information in relation to their health and other matters. They do so in the confidence and have the right to expect that staff will respect their privacy and act appropriately.
In the performance of the duties outlined in this job description, the post-holder may have access to confidential information relating to patients and their carers, practice staff and other healthcare workers. They may also have access to information relating to the Practice as a business organisation. As such, information from any source is to be regarded as strictly confidential.
Information relating to patients, carers, colleagues, other healthcare workers or the business of the Practice may only be divulged to authorised persons in accordance with the Practice Policies and Procedures relating to confidentiality and the protection of personal and sensitive data.
Health & Safety
The post holder will implement and lead on a full range of promotion and management of their own, and others. health, safety and infection control as identified in the Practice Health & Safety Policy, the Practices Health & Safety manual, and the Practice Infection Control Policy and published procedures. This will include, but will be not limited to:
Awareness of national standards of infection control and cleanliness and regulatory/contractual/professional requirements, and good practice guidelines.
Responsible for the correct and safe management of the specimen process including collection, labelling, handling, use of correct and clean containers, storage and transport arrangements.
Active observation of current working practices across the Practice in relation to infection control, cleanliness and related activities, ensuring that procedures are followed and weakness/training needs are identified, escalating issues as appropriate.
Identifying the risks involved in work activities and undertaking such activities in a way that manage those risks across clinical and patient process.
Making effective use of training to update knowledge and skills, initiate and manage the training of others across the full range of phlebotomy.
Safe management of sharps procedures, including: training, use, storage and disposal.
Using appropriate infection control procedures, maintaining work areas in a tidy, clean and sterile and safe way, free from hazards. Initiation of remedial/corrective action where needed or escalation to responsible management.
Keeping own work areas and general/patient areas generally clean, sterile, identifying issues and hazards/risks in relation to other work areas within the Practice.
Undertaking periodic infection control training.
Routine management of own team/team areas, and maintenance of work space standards.
Waste management, including: collection, handling, segregation, container management, storage and collection.
Spillage control procedures, management and training.
Maintenance of sterile environments.
Demonstrate due regard for safeguarding and promoting the welfare of children.
Equality & Diversity
The post holder will support the equality, diversity and rights of patients, carers and colleagues, to include:
Acting in a way that recognises the importance of peoples rights, interpreting them in a way that is consistent with Practice Procedures and Policies, and current legislation.
Respecting the privacy, dignity, needs and beliefs of patients, carers and colleagues.
Behaving in a manner that is welcoming to the individual, is non-judgmental and respects their circumstances, feelings, priorities and their rights.
Personal & Professional Development
The post holder will participate in any training programme implemented by the Practice as part of this employment, such training to include:
Participation in annual individual performance review, including taking responsibility for maintaining a record of own personal and/or professional development.
Taking responsibility for own development, learning, performance and demonstrating skills and activities to others who are undertaking similar work.
Quality
The post holder will strive to maintain quality within the Practice, and will:
Alert other team members to issues or quality and risk.
Assess own performance and take accountability for own actions, either directly or under supervision.
Contribute to the effectiveness of the team by reflecting their own and team activities and making suggestions on ways to improve and enhance the teams performance.
Work effectively with individuals in other agencies to meet patients needs.
Effectively manage own time, workload and resources.
Communication
The post holder should recognise the importance of effective communication within the team and will strive to:
Communicate effectively with other team members.
Communicate effectively with patients and carers.
Recognise peoples needs for alternative methods of communication and respond accordingly.
Contribution to the Implementation of Services
The post holder will:
Apply Practice Policies, Standards and Guidance.
Discuss with other members of the team how the policies, standards and guidelines will affect own work.
Participate in audit where appropriate.
Person Specification
Knowledge & Skills
Essential
- Access to own car.
- Computer literate.
- Plan and organise time effectively.
- Good communication skills across all staff groups and interact sensitively with patients.
- Able to work with blood.
- Able to work as part of a team.
- Able to work independently and use own initiative.
Desirable
- Experience with using EMIS.
- Flexible attitude to work.
Qualifications
Essential
- 3 GCSEs at grade A-C, or a minimum of grade 4, including Maths & English.
- Certificate of competence in Phlebotomy.
Desirable
- NVQ Level 3 in Healthcare
Experience
Essential
- Proven knowledge and competency of phlebotomy procedures.
- Experience of providing training for venepuncture.
- Awareness and understanding of Health & Safety Protocols.
Desirable
- Familiarity with ICE and patient electronic records.
- Experience with INR sample collection.
Person Specification
Knowledge & Skills
Essential
- Access to own car.
- Computer literate.
- Plan and organise time effectively.
- Good communication skills across all staff groups and interact sensitively with patients.
- Able to work with blood.
- Able to work as part of a team.
- Able to work independently and use own initiative.
Desirable
- Experience with using EMIS.
- Flexible attitude to work.
Qualifications
Essential
- 3 GCSEs at grade A-C, or a minimum of grade 4, including Maths & English.
- Certificate of competence in Phlebotomy.
Desirable
- NVQ Level 3 in Healthcare
Experience
Essential
- Proven knowledge and competency of phlebotomy procedures.
- Experience of providing training for venepuncture.
- Awareness and understanding of Health & Safety Protocols.
Desirable
- Familiarity with ICE and patient electronic records.
- Experience with INR sample collection.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
