Heathcot Medical Practice

Pharmacy Technician

The closing date is 26 June 2025

Job summary

We are seeking a motivated and proactive Pharmacy Technician to join our dynamic and forward-thinking team within a busy GP practice operating across three sites, (9-12 months fixed term contract to cover maternity leave).This is an exciting opportunity to be part of a supportive and innovative environment that values collaboration, continuous development, and patient-centered care.

Working closely with our multidisciplinary team, you will play a key role in supporting the delivery of safe and effective medicines management, improving prescribing processes, and enhancing the quality of patient care.

If you're looking for a varied role within a progressive primary care setting, where your skills and ideas are valued, we would love to hear from you.

Main duties of the job

Main Duties and Responsibilities:

1. Medication Reconciliation

2. Repeat Prescription Management

3. Supporting Medicines Optimisation

4. Auditing and Data Management

5. Patient Communication and Support

6. Administrative and Operational Support

7. Collaboration with the Multidisciplinary Team

Overall Role

The Pharmacy Technician in General Practice acts as a vital link between patients, the clinical team, and the pharmacy services. They focus on:

  • Accuracy: Ensuring safe and effective prescribing.
  • Efficiency: Reducing GP and pharmacist workload.
  • Patient safety and experience: Supporting better medication use and understanding.

About us

About Us We are a thriving, forward-thinking GP practice operating across three well-established sites, with our main base in Woking, serving a diverse and growing patient population. Known for our positive and friendly team culture, we pride ourselves on delivering high-quality, patient-centred care in a supportive and collaborative environment.

Our team is made up of experienced GPs, nurse practitioners, allied health professionals, and a proactive administrative staff, all committed to innovation and continuous improvement in primary care.

We embrace technology and new ways of working, with a strong focus on digital solutions, workflow optimisation, and patient access. Our leadership encourages open communication, shared learning, and professional development at every level.

Location & Accessibility All three of our sites are well-connected with excellent transport links, making commuting straightforward whether you're travelling by public transport, bike, or car.

Details

Date posted

09 June 2025

Pay scheme

Other

Salary

£14.29 an hour

Contract

Fixed term

Duration

12 months

Working pattern

Full-time

Reference number

A4189-25-0001

Job locations

York House Medical Centre

Heathside Road

Woking

Surrey

GU22 7XL


Knaphill Surgery

Redding Way

Knaphill

Woking

Surrey

GU21 2DN


Job description

Job responsibilities

Clinical responsibilities of the Pharmacy Technician:

undertake patient facing and patient supporting roles to ensure effective medicines use, through shared-decision making conversations with patients;

carry out medicines optimisation tasks including effective medicine administration (e.g. checking inhaler technique), supporting medication reviews, and medicines reconciliation. Where required, utilise consultation skills to work in partnership with patients to ensure they use their medicines effectively;

support, medication reviews and medicines reconciliation for new patients and synchronising medicines for patient transfers between care settings and linking with local community pharmacists.

provide specialist expertise, where competent, to address both the public health and social care needs of patients, including lifestyle advice, service information, and help in tackling local health inequalities;

take a central role in the clinical aspects of shared care protocols and liaising with specialist pharmacists for more complex patients;

support initiatives for antimicrobial stewardship to reduce inappropriate antibiotic prescribing

assist in the delivery of medicines optimisation and management incentive schemes and patient safety audits;

support the implementation of national prescribing policies and guidance within GP practices. This will be achieved through undertaking clinical audits (e.g. use of antibiotics), supporting quality improvement measures and contributing to the Quality and Outcomes Framework and enhanced services.

To promote high quality, cost-effective prescribing in primary care, supporting the specifications within the PCN DES, such as Structured Medication Reviews and Medicines Optimisation and others as they commence and as determined by the PCN.

To support the functional role of prescribing and medicines optimisation as a registered and qualified pharmacy technician.

Specific operational duties, especially in emergency situations e.g. flu epidemics/pandemic (which involves managing the centralised initial and ongoing allocation of antiviral medicines, vaccines. Ensuring correct storage conditions are maintained at all times, assuring maximum patient benefit and safety).

Technical and Administrative responsibilities of the Pharmacy Technician:

work with the PCN multi-disciplinary team to ensure efficient medicines optimisation, including implementing efficient ordering and return processes, reducing wastage and producing MAR sheets where needed;

Support practice reception teams in sorting and streaming general prescription requests, so as to allow GPs and clinical pharmacists to review the more clinically complex requests;

provide leadership for medicines optimisation systems, supporting with a range of services to get the best value from medicines by encouraging and implementing Electronic Prescriptions, safe repeat prescribing systems, and timely monitoring and management of high-risk medicines;

provide training and support on the legal, safe and secure handling of medicines

develop relationships with other pharmacy technicians, pharmacists and members of the multi-disciplinary team to support integration of the pharmacy team across health and social care including primary care, community pharmacy, secondary care, and mental health

Job description

Job responsibilities

Clinical responsibilities of the Pharmacy Technician:

undertake patient facing and patient supporting roles to ensure effective medicines use, through shared-decision making conversations with patients;

carry out medicines optimisation tasks including effective medicine administration (e.g. checking inhaler technique), supporting medication reviews, and medicines reconciliation. Where required, utilise consultation skills to work in partnership with patients to ensure they use their medicines effectively;

support, medication reviews and medicines reconciliation for new patients and synchronising medicines for patient transfers between care settings and linking with local community pharmacists.

provide specialist expertise, where competent, to address both the public health and social care needs of patients, including lifestyle advice, service information, and help in tackling local health inequalities;

take a central role in the clinical aspects of shared care protocols and liaising with specialist pharmacists for more complex patients;

support initiatives for antimicrobial stewardship to reduce inappropriate antibiotic prescribing

assist in the delivery of medicines optimisation and management incentive schemes and patient safety audits;

support the implementation of national prescribing policies and guidance within GP practices. This will be achieved through undertaking clinical audits (e.g. use of antibiotics), supporting quality improvement measures and contributing to the Quality and Outcomes Framework and enhanced services.

To promote high quality, cost-effective prescribing in primary care, supporting the specifications within the PCN DES, such as Structured Medication Reviews and Medicines Optimisation and others as they commence and as determined by the PCN.

To support the functional role of prescribing and medicines optimisation as a registered and qualified pharmacy technician.

Specific operational duties, especially in emergency situations e.g. flu epidemics/pandemic (which involves managing the centralised initial and ongoing allocation of antiviral medicines, vaccines. Ensuring correct storage conditions are maintained at all times, assuring maximum patient benefit and safety).

Technical and Administrative responsibilities of the Pharmacy Technician:

work with the PCN multi-disciplinary team to ensure efficient medicines optimisation, including implementing efficient ordering and return processes, reducing wastage and producing MAR sheets where needed;

Support practice reception teams in sorting and streaming general prescription requests, so as to allow GPs and clinical pharmacists to review the more clinically complex requests;

provide leadership for medicines optimisation systems, supporting with a range of services to get the best value from medicines by encouraging and implementing Electronic Prescriptions, safe repeat prescribing systems, and timely monitoring and management of high-risk medicines;

provide training and support on the legal, safe and secure handling of medicines

develop relationships with other pharmacy technicians, pharmacists and members of the multi-disciplinary team to support integration of the pharmacy team across health and social care including primary care, community pharmacy, secondary care, and mental health

Person Specification

Qualifications

Essential

  • GCSE grade A-C English and Maths
  • NVQ3, BTEC in pharmaceutical science or equivalent
  • Registration with GPHC
  • General Practice Pharmacy Technician Medicines Optimisation programme or equivalent
  • Highly developed interpersonal and communication skills, mature in outlook and flexible in approach to work with high professional standards and attention to detail.
  • Evidence of ability to be self-motivated, practice self-management including prioritising workload.
  • Ability to deliver high quality work to deadline
  • Evidence of commitment to CPD.

Desirable

  • Experience of working as pharmacy technician in primary care
Person Specification

Qualifications

Essential

  • GCSE grade A-C English and Maths
  • NVQ3, BTEC in pharmaceutical science or equivalent
  • Registration with GPHC
  • General Practice Pharmacy Technician Medicines Optimisation programme or equivalent
  • Highly developed interpersonal and communication skills, mature in outlook and flexible in approach to work with high professional standards and attention to detail.
  • Evidence of ability to be self-motivated, practice self-management including prioritising workload.
  • Ability to deliver high quality work to deadline
  • Evidence of commitment to CPD.

Desirable

  • Experience of working as pharmacy technician in primary care

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Heathcot Medical Practice

Address

York House Medical Centre

Heathside Road

Woking

Surrey

GU22 7XL


Employer's website

https://www.heathcotmedicalpractice.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

Heathcot Medical Practice

Address

York House Medical Centre

Heathside Road

Woking

Surrey

GU22 7XL


Employer's website

https://www.heathcotmedicalpractice.nhs.uk/ (Opens in a new tab)

Employer contact details

For questions about the job, contact:

People Manager

Liz Robbings

liz.robbings@nhs.net

Details

Date posted

09 June 2025

Pay scheme

Other

Salary

£14.29 an hour

Contract

Fixed term

Duration

12 months

Working pattern

Full-time

Reference number

A4189-25-0001

Job locations

York House Medical Centre

Heathside Road

Woking

Surrey

GU22 7XL


Knaphill Surgery

Redding Way

Knaphill

Woking

Surrey

GU21 2DN


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