Job responsibilities
MAIN
DUTIES AND RESPONSIBILITIES
Clinical
Responsibilities
·
Undertake clinical practice at a specialist level using expert
knowledge and clinical skills to deliver holistic care to people accessing
primary care services in both the practice and home environments.
·
Assess undiagnosed patients with a range of acute, non-acute and
chronic medical conditions. Take history, make appropriate physical examinations,
formulate diagnoses and carry through management treatment plans ensuring
relevant follow up.
·
Discuss with GP where appropriate and make referrals to other
health professionals in primary and secondary care.
- Diagnose
and manage both acute and chronic conditions, integrating both drug and non-drug
based treatment methods into a management plan. Utilisation of either prescribing
qualification (if held), senior support or PGDs.
- Accurately
triage and prioritise patients, including in emergency situations.
- Understand
and apply legal policy that supports the identification of vulnerable and
abused children and adults, being aware of statutory child/vulnerable
adult health procedure and local guidance.
Be aware of Safeguarding issues and responsibilities with regards
to reporting.
- Work
within policies relating to domestic violence, vulnerable adults,
substance abuse and addictive behaviour, and refer as appropriate.
- Perform
health checks and reviews.
·
Perform and interpret ECGs; alongside other results as appropriate.
·
Undertake the collection of specimens including intravenous blood
samples, swabs, etc.
·
Perform investigatory procedures needed by patients and those
requested by GPs and the wider surgery team.
·
Maintain accurate record keeping and coding in clinical software and
utilise clinical and non-clinical tools and resources.
·
Provide and administer medication in
line with PSD and PGD requirements or under independent prescribing
qualification (if held).
·
Support the effective management of
Infection Prevention & Control.
·
Ensure clinical practice is safe, effective and responsive and
remains within the boundaries of competence and acknowledge limitations.
·
Ability to support GP administrative workload (pathology results
and Document recording software with suitable training and support.
*On
completion of Independent Prescribing Qualification:
·
Prescribe and review medication for therapeutic effectiveness,
appropriate to patient needs and in accordance with evidence-based practice,
national and local guidelines and within scope of own qualifications.
Supervision and Professional Development
·
Enhance own performance through continuous professional development,
keep up to date with current evidence-based practice, and impart own knowledge
and skills to surgery colleagues to meet the needs of the service.
·
Recognise and work within own competence and professional code of
conduct as regulated by the HCPC.
·
Participate in and successfully complete 6-month probationary
phase including monthly meetings with line manager to set targets.
·
Participate in and contribute to quarterly reviews after completion
of probationary phase and agreement of substantive employment.
·
Participate in regular clinical supervision utilising facilitators
in both the practice and PCN.
·
Identify and access development opportunities / courses to increase
the scope of their role with agreement and support of line manager.
·
To maintain current professional registration and indemnity.
Quality
Management
·
Support the successful management of QOF requirements within the
surgery.
·
Participate in research and utilise the audit cycle as a means of
evaluating the quality of the work of self and the team, implementing
improvements where required.
·
In partnership with other clinical teams, collaborate on improving
the quality of health care responding to local and national policies and
initiatives as appropriate.
Demand
Management
·
Create opportunities to address patients care needs in the most
expedient way, taking into account that continuity of care and access to
services are often in direct conflict.
·
Influence patients to recognise the difference between their needs
and their wants and manage their expectations of what we can realistically
deliver in a manner that is fair and proportionate for all care priorities.
·
Make improved use of the telephone and other technologies
including active signposting to services and healthcare professionals.
Encourage patients to rely on face-to-face consultation only where there is a
clinical need to do so.
Communication
·
Provide and receive highly complex, sensitive or contentious information
and occasionally deal with situations which are hostile or emotive.
·
Use developed communication, negotiation, and conflict management
skills which require empathy, reassurance and persuasive skills to overcome
barriers to acceptance.
·
Regularly communicate service-related information to Partners, Salaried
GPs, Management, Nursing Services, Dispensary and non-clinical staff as well as
to patients, relatives and carers.
·
Make operational judgements, manage conflicting views and
reconcile differences in professional opinion.
·
Build and communicate effective working relationships with a wide array
of statutory and voluntary organisations for the benefit of patient care and to
facilitate good working relationships.
·
Develop and deliver presentations to large groups and to take an
active role in clinical meetings.
Equality
and Diversity
The
role holder will:
·
Support the equality, diversity and rights of patients, carers and
colleagues and act in a way that recognises the importance of people’s rights,
interpreting them in a way that is consistent with Practice policies and current
legislation.
·
Respect the privacy, dignity, needs and beliefs of patients,
carers and colleagues.
·
Behave in a manner which is welcoming to, and of, the individual,
is non-judgemental and respects their circumstances, feelings, priorities and
rights.
Health
and Safety
·
The role-holder must comply at all times with all local Health and
Safety policies, in particular by following agreed safe working procedures and
reporting incidents using the organisations Incident Reporting System.
·
The role-holder will comply with the Data Protection Act (1984)
and the Access to Health Records Act (1990).
Confidentiality
·
In the course of seeking treatment, patients entrust us with, or
allow us to gather, sensitive information in relation to their health and other
matters. They do so in confidence and have the right to expect that staff will
respect their privacy and act appropriately.
·
In the performance of the duties outlined in this job description,
the role holder will have access to confidential information relating to
patients and their carers, Practice staff and other healthcare workers. They
may also have access to information relating to the Practice as a business
organisation. All such information from any source is to be regarded as
strictly confidential.
·
Information relating to patients, carers, colleagues, other
healthcare workers, or the business of the Practice may only be divulged to
authorised persons in accordance with the Practice policies and procedures
relating to confidentiality and the protection of personal and sensitive data.