Medical Receptionist

Job summary

Receptionist required for a busy, friendly, doctors surgery in Edgware.

Hours of work: -

Monday - Friday 8am - 1pm

25 hours per week, but you may be asked to do additional hours to cover absence.

Pay is £11.44 per hour.

Please note that the successful candidate will need to start as soon as possible. When applying please state your notice period that you have with your current employer.

Main duties of the job

To answer general enquiries in person and over the phone.

To process repeat prescription requests.

Respond to all queries and requests for assistance from patients and other visitors

Book transport when needed

Ensure reception and waiting areas are neat and tidy

Ensure total familiarity with all appointment systems in effect

Book appointments and recalls

Answer external and internal telephones promptly

Receive and make calls as required. Divert calls and take messages as appropriate.

Ensure that the system is operational at the beginning of the day

To receive and accurately record messages for GPs, nurses and any other staff

To deal with patient requests for test results

Management of medical records

Documentation management

To act as chaperone on occasions for the doctors or nurses.

To attend training when organised by the Practice Manager

To attend meetings when necessary

Any other duties appropriate to the grade

About us

We are a large high achieving friendly, teaching GP practice based in Edgware comprising:

14000 patients

6 partners

4 Salaried GPs

2 GP registrars

3 nurses , 1 HCA

10 Receptionists

4 Administrators

2 Secretaries