Roseneath Medical Practice

Medicines Administrator

The closing date is 29 July 2025

Job summary

We are excited to introduce a brand-new role within our practice and are looking to recruit two enthusiastic and proactive Medicines Administrators. Each post is for 25 hours per week, spread across five days (Monday to Friday), to ensure daily coverage and continuity.

This is a fantastic opportunity to shape and develop a new role that will be central to our medicines management processes. You will work closely with our clinical team, patients, and community pharmacies to ensure safe, efficient, and timely prescribing.

The positions will help the practice streamline the process of medication reviews and the associated prescriptions, thus improving the experience for both patients and GPs and hopefully, reducing the need to contact reception for associated matters, allowing other patients to get through.

We are looking for two driven individuals with a keen attention to detail and can do attitude, capable of thinking proactively whilst operating within the scope of procedures.

We plan to hold interviews for candidates who are shortlisted on or shortly afterwards, Wednesday 27th August.

Main duties of the job

Maintain clear, compassionate, and professional communication with patients to ensure understanding of medication regimens, address queries, and promote adherence

Liaise effectively with GPs, nurses, pharmacists, and administrative staff to support safe prescribing, accurate medication administration, and continuity of care

Promptly escalate concerns or discrepancies related to medicines to the appropriate clinical staff to uphold patient safety and best practice

Manage and streamline the repeat prescription process and co-ordinate requests for acute items

Arrange relevant monitoring to support clinical reviews

Run searches to identify patients due for medication reviews and arrange any relevant monitoring such as blood tests, blood pressure checks etc

Run searches for patients on high-risk drugs requiring more frequent monitoring and identify any issues i.e. non-compliance and escalate to the clinical team

Monitoring patient test diary on our clinical system EMIS to facilitate continuity of care

Perform data quality checks to ensure timely and appropriate reviews

Support ongoing rollout of the Electronic Prescription Services (EPS)

Support patients with signing up to the NHS Wales App to improve usage

Work within scope of role as outlined within medicines management standard operating procedures

About us

We are a friendly, supportive GP Practice based in modern premises with strong links to local healthcare providers. As a training practice for GPs and medical students, we are committed to continuous learning and improvement. We pride ourselves on delivering high-quality care and fostering a collaborative team culture.

Details

Date posted

10 July 2025

Pay scheme

Other

Salary

£14.50 an hour

Contract

Permanent

Working pattern

Part-time

Reference number

A4176-25-0000

Job locations

Buckley Medical Centre

Alltami Road

Buckley

Clwyd

CH7 3PG


Job description

Job responsibilities

Full Job Description:

Maintain clear, compassionate, and professional communication with patients to ensure understanding of medication regimens, address queries, and promote adherence

Liaise effectively with GPs, nurses, pharmacists, and administrative staff to support safe prescribing, accurate medication administration, and continuity of care

Promptly escalate concerns or discrepancies related to medicines to the appropriate clinical staff to uphold patient safety and best practice

Manage and streamline the repeat prescription process and co-ordinate requests for acute items

Arrange relevant monitoring to support clinical reviews

Run searches to identify patients due for medication reviews and arrange any relevant monitoring such as blood tests, blood pressure checks etc

Run searches for patients on high-risk drugs requiring more frequent monitoring and identify any issues i.e. non-compliance and escalate to the clinical team

Monitoring patient test diary on our clinical system EMIS to facilitate continuity of care

Perform data quality checks to ensure timely and appropriate reviews

Liaise with clinical staff, patients, and community pharmacies

Support quality improvement initiatives, audits and medicines optimisation targets

Provide administrative support to the management team e.g. submitting claims for prescriptions and drug monitoring

Support ongoing rollout of the Electronic Prescription Services (EPS)

Support patients with signing up to the NHS Wales App to improve usage

Assist with creating relevant content for social media/the practice website

Work within scope of role as outlined within medicines management standard operating procedures

Aim towards medicines reconciliation, actioning requests from Secondary Care as the role is developed

Job description

Job responsibilities

Full Job Description:

Maintain clear, compassionate, and professional communication with patients to ensure understanding of medication regimens, address queries, and promote adherence

Liaise effectively with GPs, nurses, pharmacists, and administrative staff to support safe prescribing, accurate medication administration, and continuity of care

Promptly escalate concerns or discrepancies related to medicines to the appropriate clinical staff to uphold patient safety and best practice

Manage and streamline the repeat prescription process and co-ordinate requests for acute items

Arrange relevant monitoring to support clinical reviews

Run searches to identify patients due for medication reviews and arrange any relevant monitoring such as blood tests, blood pressure checks etc

Run searches for patients on high-risk drugs requiring more frequent monitoring and identify any issues i.e. non-compliance and escalate to the clinical team

Monitoring patient test diary on our clinical system EMIS to facilitate continuity of care

Perform data quality checks to ensure timely and appropriate reviews

Liaise with clinical staff, patients, and community pharmacies

Support quality improvement initiatives, audits and medicines optimisation targets

Provide administrative support to the management team e.g. submitting claims for prescriptions and drug monitoring

Support ongoing rollout of the Electronic Prescription Services (EPS)

Support patients with signing up to the NHS Wales App to improve usage

Assist with creating relevant content for social media/the practice website

Work within scope of role as outlined within medicines management standard operating procedures

Aim towards medicines reconciliation, actioning requests from Secondary Care as the role is developed

Person Specification

Experience

Essential

  • Demonstratable experience working with others as part of a team
  • Good IT skills
  • Able to communicate effectively with colleagues and patients

Desirable

  • Experience of working in Primary Care
  • Knowledge of prescription process

Qualifications

Essential

  • Excellent organisational and communication skills
  • Adequate IT skills are essential. Strong IT skills would be an advantage, but training and support will be provided for the right candidate
  • Ability to work effectively within a team
  • A proactive, can-do attitude with a willingness to develop the role

Desirable

  • Experience in primary care or community pharmacy
  • Familiarity with prescription processes or medicines management
  • Experience and confidence using clinical IT systems
  • Welsh speaker
Person Specification

Experience

Essential

  • Demonstratable experience working with others as part of a team
  • Good IT skills
  • Able to communicate effectively with colleagues and patients

Desirable

  • Experience of working in Primary Care
  • Knowledge of prescription process

Qualifications

Essential

  • Excellent organisational and communication skills
  • Adequate IT skills are essential. Strong IT skills would be an advantage, but training and support will be provided for the right candidate
  • Ability to work effectively within a team
  • A proactive, can-do attitude with a willingness to develop the role

Desirable

  • Experience in primary care or community pharmacy
  • Familiarity with prescription processes or medicines management
  • Experience and confidence using clinical IT systems
  • Welsh speaker

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Roseneath Medical Practice

Address

Buckley Medical Centre

Alltami Road

Buckley

Clwyd

CH7 3PG


Employer's website

http://www.wales.nhs.uk/roseneath (Opens in a new tab)

Employer details

Employer name

Roseneath Medical Practice

Address

Buckley Medical Centre

Alltami Road

Buckley

Clwyd

CH7 3PG


Employer's website

http://www.wales.nhs.uk/roseneath (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Practice Manager - GP surgery

Craig Fearnett

Craig.Fearnett@wales.nhs.uk

01244550555

Details

Date posted

10 July 2025

Pay scheme

Other

Salary

£14.50 an hour

Contract

Permanent

Working pattern

Part-time

Reference number

A4176-25-0000

Job locations

Buckley Medical Centre

Alltami Road

Buckley

Clwyd

CH7 3PG


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