GP Receptionist

Job summary

Due to some reorganisation of work, Roseneath Medical Practice are looking for an additional receptionist to join our hardworking team.

Our receptionists are key to the successful running of the practice and as such, the successful applicant will be a reliable and caring individual with excellent interpersonal skills and the desire to help our patients. If this sounds like you, then we'd love to hear from you.

The position is likely to be 24 hours per week consisting of Tuesday morning, 7.45am to 1.15 pm, Thursday and Friday 7.45am to 5pm.

Previous GP experience would be advantageous but we welcome any applications from those with experience working in a busy reception environment in other fields of work. Training will be given on our clinical system (this is currently Vision but is due to change to EMIS in December 2024).

We would like the successful applicant to join our team as soon as possible and therefore, if we receive sufficient applications, we may close the position early.

** We intend to hold interviews on Thursday 29th August **

Main duties of the job

Answering the telephone to patients, booking appointments, giving out results, dealing with enquiries at the reception desk. Since November 2023, we have offered a full triage service so the role will involve working in conjunction with the duty doctor to contact patients based on their direction / instructions.

Assisting clinical staff with admin - scripts, forms etc

Calling patients

Printing blood forms

Adhoc requests

About us

Roseneath is a partnership of 6 GPs offering primary care services to our 10,300 patients. The GPs are supported by 5 Nurses, 2 Healthcare Assistants, an admin team and a team of receptionists.

Full training will be given on both the Vision GP system and the telephone system. We welcome anyone with reception experience, whether gained from working in a healthcare setting or another industry.

We have many high tenured staff who have been with us a long time which we feel is reflective of our cooperative and supportive workplace.