GP Receptionist /Admin Officer

Job summary

The Spa Medical Practice is looking to hire an enthusiastic individual to join our team.To provide support for patients, their families and visitors to the practice.To support the clinical teams in their roles and be an active member of the practice team.

Main duties of the job

1. Process and effectively signpost patients to the appropriate healthcare professional depending on the presenting condition

2. Answer incoming phone calls, transferring calls or dealing with callers requests appropriately

3. Process patient requests for appointments

4. Process repeat prescription requests

5. Initiate contact with and respond to requests from patients, team members and external agencies.

6. Data entry of registrations and relevant patient information as required

7. Input data into the patients healthcare records as necessary.

8. Support all clinical staff with general tasks as request

9. Support administrative staff, providing cover during staff absences

10.Scan patient-related documentation and attach scanned documents to patients healthcare records

11.Complete opening and closing procedures in accordance with the duty rota

About us

The Spa Medical Practice is a busy yet friendly GP Practice in Droitwich Spa. We are a training practice with a list size of 10600 patients. The practice has a large team with an assortment of healthcare professionals providing multi level support to the community.

We are based in Droitwich Spa close to the train station and bus stops.