Healthcare Assistant

Job description

Job responsibilities

Working under the direct supervision of the Senior Practice Nurse and strictly in accordance with specific Practice guidelines and protocols, the Healthcare Assistant will assist the Practice clinical team in the provision and delivery of prescribed programmes of patient care, including:

· Phlebotomy

· Blood pressure monitoring

· Height and weight monitoring (incl BMI)

· New patient health checks including measuring height, weight and dip-testing urine samples

· NHS Health Checks including testing blood glucose and cholesterol levels

· Flu vaccinations (under PSD)

· Spirometry

· Chaperoning duties

· Checking emergency equipment (defibrillator, oxygen and emergency box)

· Checking medical equipment

· Cleaning blood pressure cuffs and stethoscopes

· Wound care including dressings, suture and staple removal

· Injections including B12, Shingles, pneumonia (under PSD)

· INR testing

· Minor op set up

· Ordering supplies from pathology lab (including equipment for blood, urine and stool tests)

· Assisting in the assessment and surveillance of patients’ health and well-being

· Undertaking specific clinical activities for named patients that have been delegated and taught specifically in relation to that individual

· Helping to raise awareness of health and well-being and how it can be promoted

· Assisting with the collection and collation of data on needs related to health and well-being

Person Specification

Qualifications

Essential

• GCSE grade A to C in English and Maths or equivalent

Desirable

• Care Certificate or equivalent
• Phlebotomy accredited
• Immunisation and Vaccination accredited

Experience

Desirable

• Experience of working directly in a healthcare assistant role
• Experience working within a GP Practice
• Health and Safety Awareness
• Basic first aid knowledge

Knowledge and skills

Essential

• Great communication skills
• Customer Service skills/ patient focussed
• Ability to work as part of a team
• Organisational skills
• Effective time management skills
• Confident around other Health Professionals
• Knowledge of IT systems, including ability to use word processing skills, emails and the internet

Desirable

• Knowledge of EMIS Web clinical computer system

Personal attributes

Essential

• Willingness to complete the Care Certificate
• Ability to listen, empathise with people and provide patient-centred support in a non-judgemental way
• Able to get along with people from all backgrounds and communities, respecting lifestyles and diversity
• Adaptable to change
• Commitment to reducing health inequalities and proactively working to reach people in all communities
• Able to support people in a way that inspires trust and confidence, motivating others to reach their potential
• Able to communicate effectively, both verbally and in writing, with patients, their families and carers
• Ability to identify risk and assess/manage risk when working with individuals
• Ability to maintain effective working relationships and to promote collaborative practice with all colleagues
• Demonstrates personal accountability, emotional resilience and works well under pressure
• Ability to organise, plan and prioritise workload on own initiative, including when under pressure and meeting deadlines
• High level of written and oral communication skills
• Ability to work flexibly within a team or on own initiative
• Full UK Driving license and own transport

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

St Wulfstan Surgery

Address

Northfield Road

Southam

Warwickshire

CV47 0FG

Employer's website

https://www.stwulfstan.co.uk/ (Opens in a new tab)