Medical Receptionist/Administrator

Swan Lane Medical Centre

Information:

This job is now closed

Job summary

We are looking for a part time medical Receptionist/Administrator for 16.5 to 19 hpw to join our friendly GP Practice. We are a GP Practice in Bolton with a vacancy to recruit a Medical Receptionist/Administrator. We are looking for an enthusiastic motivated, friendly person who is keen to work to a high standard providing excellent patient care. The ability to listen to have empathy and kindness towards patients& colleagues alike is essential. To be able to work quickly and efficiently in an extremely busy reception environment. Willingness to train& develop with a flexible approach to work load. Working as part of a team on individual tasks and responsibilities is required. In addition to reception work, you will also have admin duties.

It is essential that the candidate is flexible as shift patterns are subject to regular change. Successful candidate must be available to work between the hours of 8 am & 6.30 pm, Monday to Friday.

Contracted weekly hours of work will be as follows and are non-negotiable.

Monday 12.30 pm to 4 pm - Reception

Wednesday 12.30 pm to 6.30 pm - Reception

Thursday 1pm to 4 pm Admin & 4pm to 6.30 pm - Reception

Friday 1pm to -3 pm - Reception & 3pm to 5pm - Admin

Please only apply if you are are able to fulfil this criteria.

In addition occasional Saturday morning reception cover will also be required.

Previous applicants need not apply. Please note for successful candidates, interviews will be taking place on Friday 7th March 2025.

Main duties of the job

- Meet and greet patients and visitors face to face

- Telephony

- Book clinical appointments

- Liaising between patients and clinicians

- General reception duties

- General admin duties

-Scanning and coding of patient correspondence

About us

We are a busy general practice in Bolton not far from the town centre with a patient list size around 9800. We have a team of 4 GPs, ANP and a Nursing team of 5. We have a efficient Administration and Reception team. We also benefit from additional roles through our Primary Care Network and also have MSK & Mental health practitioners, paramedic, ACP and pharmacy team.

We value team work and comradely throughout the practice.

We are high achievers in QOF and BQC and have a good CQC rating in all areas.

Date posted

17 February 2025

Pay scheme

Other

Salary

Depending on experience

Contract

Permanent

Working pattern

Part-time

Reference number

A4146-25-0000

Job locations

Swan Lane

Bolton

BL3 6TL


Job description

Job responsibilities

- General reception duties

- Meeting and greeting patients

- General admin duties

- Scanning and coding of patient correspondence

Job description

Job responsibilities

- General reception duties

- Meeting and greeting patients

- General admin duties

- Scanning and coding of patient correspondence

Person Specification

Qualifications

Essential

  • - GCSE A-C English & Maths or equivalent
  • - Smart Appearance
  • - Pleasant & Professional manner
  • - Reception/Customer service Experience
  • - Excellent communication skills
  • - Good IT skills and experience, knowledge of Microsoft applications
  • - Excellent team working skills
  • - Ability to keep-up within a busy environment calmly and professionally

Desirable

  • - NVQ level 2-3
  • - Knowledge of Medical Terminology
  • - Previous experience working within a GP practice
Person Specification

Qualifications

Essential

  • - GCSE A-C English & Maths or equivalent
  • - Smart Appearance
  • - Pleasant & Professional manner
  • - Reception/Customer service Experience
  • - Excellent communication skills
  • - Good IT skills and experience, knowledge of Microsoft applications
  • - Excellent team working skills
  • - Ability to keep-up within a busy environment calmly and professionally

Desirable

  • - NVQ level 2-3
  • - Knowledge of Medical Terminology
  • - Previous experience working within a GP practice

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Swan Lane Medical Centre

Address

Swan Lane

Bolton

BL3 6TL


Employer's website

https://www.swanlanemedicalcentre.nhs.uk (Opens in a new tab)

Employer details

Employer name

Swan Lane Medical Centre

Address

Swan Lane

Bolton

BL3 6TL


Employer's website

https://www.swanlanemedicalcentre.nhs.uk (Opens in a new tab)

For questions about the job, contact:

Practice Manager

Tracy Haslam

tracey.haslam@nhs.net

01204661600

Date posted

17 February 2025

Pay scheme

Other

Salary

Depending on experience

Contract

Permanent

Working pattern

Part-time

Reference number

A4146-25-0000

Job locations

Swan Lane

Bolton

BL3 6TL


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