Medical Receptionist/Administrator

Swan Lane Medical Centre

Information:

This job is now closed

Job summary

We are looking for a part time medical receptionist to work up to 23.5hpw to join our friendly GP Practice. We are a GP Practice in Bolton with a vacancy to recruit a Medical Receptionist/Administrator. We are looking for an enthusiastic motivated, friendly person who is keen to work to a high standard providing excellent patient care. The ability to listen to have empathy and kindness towards patients& colleagues alike is essential. To be able to work quickly and efficiently in an extremely busy reception environment. Willingness to train& develop with a flexible approach to work load. Working as part of a team on individual tasks and responsibilities is required. In addition to reception work, you will also have admin duties.

It is essential that the candidate is flexible as shift patterns are subject to regular change. Successful candidate must be available to work between the hours of 8 am & 6.30 pm, Monday to Friday.

Weekly hours of work will be as follows and are non-negotiable.

Monday 8-12 noon (alternative Saturday's 8-12 noon)

Tuesday 2.30 pm to 6.30 pm (alternative Saturday's 8-12 noon)

Wednesday 1pm to 6.30 pm

Thursday 2pm to 6.30 pm

Friday 1pm to 6.30 pm

Please only apply if you are are able to fulfil this criteria.

In addition occasional Saturday morning reception cover will also be required (if not already contracted to Saturday's).

Main duties of the job

- Meet and greet patients and visitors face to face

- Telephony

- Book clinical appointments

- Liaising between patients and clinicians

- General reception duties

- Admin duties include but are note inclusive of, Subject Access Requests (SARs), processing of online access to medical record requests, recall & audits, scanning & coding, summarising of new patient records, IG spot checks, Liaising with health visitors.

About us

We are a busy general practice in Bolton not far from the town centre with a patient list size around 9700. We have a team of 4 GPs, Nursing team of 5. We have a efficient Administration and Reception team. We also benefit from additional roles through our Primary Care Network and also have MSK & Mental health practitioners, advance clinical practitioner, paramedics and pharmacy team.

We value team work and comradely throughout the practice.

We are high achievers in QOF and BQC and have a good CQC rating in all areas.

Date posted

04 March 2024

Pay scheme

Other

Salary

Depending on experience

Contract

Permanent

Working pattern

Part-time

Reference number

A4146-24-0003

Job locations

Swan Lane

Bolton

BL3 6TL


Job description

Job responsibilities

- General reception duties

- Meeting and greeting patients

- General admin duties

Please see full job description attached.

Job description

Job responsibilities

- General reception duties

- Meeting and greeting patients

- General admin duties

Please see full job description attached.

Person Specification

Qualifications

Essential

  • - GCSE A-C English & Maths or equivalent
  • - Smart Appearance
  • - Pleasant & Professional manner
  • - Reception/Customer service Experience
  • - Excellent communication skills
  • - Good IT skills and experience, knowledge of Microsoft applications
  • - Excellent team working skills
  • - Ability to keep-up within a busy environment calmly and professionally

Desirable

  • - NVQ level 2-3
  • - Knowledge of Medical Terminology
  • - Previous experience working within a GP practice
Person Specification

Qualifications

Essential

  • - GCSE A-C English & Maths or equivalent
  • - Smart Appearance
  • - Pleasant & Professional manner
  • - Reception/Customer service Experience
  • - Excellent communication skills
  • - Good IT skills and experience, knowledge of Microsoft applications
  • - Excellent team working skills
  • - Ability to keep-up within a busy environment calmly and professionally

Desirable

  • - NVQ level 2-3
  • - Knowledge of Medical Terminology
  • - Previous experience working within a GP practice

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Swan Lane Medical Centre

Address

Swan Lane

Bolton

BL3 6TL


Employer's website

https://www.swanlanemedicalcentre.nhs.uk (Opens in a new tab)

Employer details

Employer name

Swan Lane Medical Centre

Address

Swan Lane

Bolton

BL3 6TL


Employer's website

https://www.swanlanemedicalcentre.nhs.uk (Opens in a new tab)

For questions about the job, contact:

Practice Manager

Tracy Haslam

tracey.haslam@nhs.net

01204661600

Date posted

04 March 2024

Pay scheme

Other

Salary

Depending on experience

Contract

Permanent

Working pattern

Part-time

Reference number

A4146-24-0003

Job locations

Swan Lane

Bolton

BL3 6TL


Supporting documents

Privacy notice

Swan Lane Medical Centre's privacy notice (opens in a new tab)