Job summary
Bugbrooke Medical Practice is a well-respected and established GP
surgery providing primary care services to approximately 10,900 patients. The
surgery is a rural practice located in the village of Bugbrooke.
An exciting opportunity has arisen for a Part Time (10 - 15 hours per week) phlebotomist to join our expanding team.
We are looking for a dynamic, hardworking individual who can bring their
knowledge and expertise to this role.
Previous experience of working as a phlebotomist is essential.
Main duties of the job
The post holder will work under
direct supervision of the practice nurse team and will be accountable to the
Practice Manager, following specific practice guidelines and protocols at all times. The
post-holder will be responsible for performing venepuncture to obtain blood
samples from patients only as the result of a direct referral from a GP or
Nurse Practitioner.
About us
Bugbrooke Medical Practice has 4 partners, supported by a surgery team made up of salaried
GPs, ANPs, Practice Nurses and HCAs. Additional support is also given by a team
of skilled Administrators and Receptionists.
Bugbrooke Medical Practice also provides training for GP Registrars,
foundation year doctors and medical students.
The practice is part of the Blue PCN made up of 5 local GP surgeries
that work together with the aim of improving healthcare for the community and
reducing healthcare inequalities.
The practice is also involved in Research and the benefits associated
with this for future patient care.
The health and wellbeing of staff and patients is always main priority.
Job description
Job responsibilities
Duties and Responsibilities:
- Ensuring that the patient is as comfortable and relaxed as possible and confirming their agreement to the collection of a blood sample
- Collection of sample(s)s of blood in accordance with training and procedures
- Ensuring samples are stored in appropriate containers
- Accurate, legible labelling of all samples to confirm patient identity
- Checking patient identification against GP/Nurse request and confirming with patient whenever possible
- Recording collection of blood sample in patient record in accordance with practice procedure
- Ensuring that samples are dispatched to the appropriate laboratories in a timely fashion.
- Ensuring that anomalies are reported to a senior member of staff
- Notifying the GP/Nurse of any significant patient issues
- Liaising with and assisting members of the administrative team
Confidentiality:
- In the course of seeking treatment, patients entrust us with, or allow us to gather, sensitive information in relation to their health and other matters. They do so in confidence and have the right to expect that staff will respect their privacy and act appropriately
- In the performance of the duties outlined in this Job Description, the post-holder may have access to confidential information relating to patients and their carers, practice staff and other healthcare workers. They may also have access to information relating to the practice as a business organisation. All such information from any source is to be regarded as strictly confidential
- Information relating to patients, carers, colleagues, other healthcare workers or the business of the practice may only be divulged to authorised persons in accordance with the practice policies and procedures relating to confidentiality and the protection of personal and sensitive data.
Health & Safety:
The post-holder will assist in promoting and maintaining their own and others health, safety and security as defined in the practice Health & Safety Policy, to include:
- Using personal security systems within the workplace according to practice guidelines
- Identifying the risks involved in work activities and undertaking such activities in a way that manages those risks
- Making effective use of training to update knowledge and skills
- Using appropriate infection control procedures, maintaining work areas in a tidy and safe way and free from hazards
- Reporting potential risks identified.
Equality and Diversity:
The post-holder will support the equality, diversity and rights of patients, carers and colleagues, to include:
- Acting in a way that recognizes the importance of peoples rights, interpreting them in a way that is consistent with practice procedures and policies, and current legislation
- Respecting the privacy, dignity, needs and beliefs of patients, carers and colleagues
- Behaving in a manner which is welcoming to and of the individual, is non-judgmental and respects their circumstances, feelings priorities and rights.
Quality:
The post-holder will strive to maintain quality within the practice, and will:
- Alert other team members to issues of quality and risk
- Assess own performance and take accountability for own actions, either directly or under supervision
- Contribute to the effectiveness of the team by reflecting on own and team activities and making suggestions on ways to improve and enhance the teams performance
- Work effectively with individuals in other agencies to meet patients needs
- Effectively manage own time, workload and resources.
Communication:
The post-holder should recognize the importance of effective communication within the team and will strive to:
- Communicate effectively with other team members
- Communicate effectively with patients and carers
- Recognize peoples needs for alternative methods of communication and respond accordingly.
Contribution to the Implementation of Services:
The post-holder will:
Apply practice policies, standards and guidance
Job description
Job responsibilities
Duties and Responsibilities:
- Ensuring that the patient is as comfortable and relaxed as possible and confirming their agreement to the collection of a blood sample
- Collection of sample(s)s of blood in accordance with training and procedures
- Ensuring samples are stored in appropriate containers
- Accurate, legible labelling of all samples to confirm patient identity
- Checking patient identification against GP/Nurse request and confirming with patient whenever possible
- Recording collection of blood sample in patient record in accordance with practice procedure
- Ensuring that samples are dispatched to the appropriate laboratories in a timely fashion.
- Ensuring that anomalies are reported to a senior member of staff
- Notifying the GP/Nurse of any significant patient issues
- Liaising with and assisting members of the administrative team
Confidentiality:
- In the course of seeking treatment, patients entrust us with, or allow us to gather, sensitive information in relation to their health and other matters. They do so in confidence and have the right to expect that staff will respect their privacy and act appropriately
- In the performance of the duties outlined in this Job Description, the post-holder may have access to confidential information relating to patients and their carers, practice staff and other healthcare workers. They may also have access to information relating to the practice as a business organisation. All such information from any source is to be regarded as strictly confidential
- Information relating to patients, carers, colleagues, other healthcare workers or the business of the practice may only be divulged to authorised persons in accordance with the practice policies and procedures relating to confidentiality and the protection of personal and sensitive data.
Health & Safety:
The post-holder will assist in promoting and maintaining their own and others health, safety and security as defined in the practice Health & Safety Policy, to include:
- Using personal security systems within the workplace according to practice guidelines
- Identifying the risks involved in work activities and undertaking such activities in a way that manages those risks
- Making effective use of training to update knowledge and skills
- Using appropriate infection control procedures, maintaining work areas in a tidy and safe way and free from hazards
- Reporting potential risks identified.
Equality and Diversity:
The post-holder will support the equality, diversity and rights of patients, carers and colleagues, to include:
- Acting in a way that recognizes the importance of peoples rights, interpreting them in a way that is consistent with practice procedures and policies, and current legislation
- Respecting the privacy, dignity, needs and beliefs of patients, carers and colleagues
- Behaving in a manner which is welcoming to and of the individual, is non-judgmental and respects their circumstances, feelings priorities and rights.
Quality:
The post-holder will strive to maintain quality within the practice, and will:
- Alert other team members to issues of quality and risk
- Assess own performance and take accountability for own actions, either directly or under supervision
- Contribute to the effectiveness of the team by reflecting on own and team activities and making suggestions on ways to improve and enhance the teams performance
- Work effectively with individuals in other agencies to meet patients needs
- Effectively manage own time, workload and resources.
Communication:
The post-holder should recognize the importance of effective communication within the team and will strive to:
- Communicate effectively with other team members
- Communicate effectively with patients and carers
- Recognize peoples needs for alternative methods of communication and respond accordingly.
Contribution to the Implementation of Services:
The post-holder will:
Apply practice policies, standards and guidance
Person Specification
Qualifications
Essential
- Relevant Phlebotomy Certification
- SystmOne user skills
- Experience of working with the general public
- Experience of working in a Health Care Setting.
Desirable
- 6 months continuous practice experience in Venepuncture.
- Polite and confident.
- Flexible and cooperative.
- Motivated.
- Problem solver with the ability to process information accurately and effectively, interpreting data as required.
- High levels of integrity and loyalty.
- Sensitive and empathetic in distressing situations.
- Ability to work under pressure / in stressful situations.
- Effectively able to communicate and understand the needs of the patient.
- Effectively utilises resources.
- Punctual and committed to supporting the team effort.
- Effective time management (Planning & Organising).
- Ability to work as a team member and autonomously.
- Good interpersonal skills.
- Ability to follow clinical policy and procedure.
Person Specification
Qualifications
Essential
- Relevant Phlebotomy Certification
- SystmOne user skills
- Experience of working with the general public
- Experience of working in a Health Care Setting.
Desirable
- 6 months continuous practice experience in Venepuncture.
- Polite and confident.
- Flexible and cooperative.
- Motivated.
- Problem solver with the ability to process information accurately and effectively, interpreting data as required.
- High levels of integrity and loyalty.
- Sensitive and empathetic in distressing situations.
- Ability to work under pressure / in stressful situations.
- Effectively able to communicate and understand the needs of the patient.
- Effectively utilises resources.
- Punctual and committed to supporting the team effort.
- Effective time management (Planning & Organising).
- Ability to work as a team member and autonomously.
- Good interpersonal skills.
- Ability to follow clinical policy and procedure.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.