Job summary
The Medicines Administrator will act as a focal point of communication between clinicians, reception team, management team, patients and pharmacies, as well as other members of the primary health care team to ensure patients repeat medication is produced within the current protocols of the practice.
Main duties of the job
Duties will include co-ordinating and preparing repeat prescriptions for our patients, data entry on to patient records, EPS and patient and pharmacy liaison. The tasks and responsibilities to be undertaken may include any or all of the items below, dependent on current and evolving practice workload and staffing levels.
About us
Lancaster Medical Practice is a large, at-scale, GP provider
delivering General Medical Services to around 68,000 patients in Lancaster and
surrounding villages. Formed in April 2017 from our successful, legacy
practices, Lancaster Medical Practice has continued to evolve to become the
strong, high performing Practice it is today, receiving a rating of
Outstanding by the Care Quality Commission in August 2018.
We deliver our services from eight locations throughout the city
of Lancaster and its surrounding area and are continuing to develop ourselves
to improve what we do for our patients, staff and the local community. We are a
progressive, modern organisation with patient-centred General Practice at our
core. When joining #teamlmp you are joining an organisation with a wide variety
of clinical and non-clinical roles but who all work together to provide the
best care we can to our patients.
LMP is committed to safeguarding and promoting the welfare
of children, young people and vulnerable adults. All successful candidates will be subject to
a criminal records check with the Disclosure and Barring Service (DBS). All staff are expected to behave in
such a way that supports this commitment and will be responsible for
safeguarding the interests of children and adults who they come into contact
during their work.
Please note, we are unable to support candidates requiring a
skilled worker visa for this post as the Practice is only able to support
clinical posts currently.
Job description
Job responsibilities
Work with our Clinicians to provide a responsive repeat prescription service delegated to the Medicines Management team as appropriate.
Delivering the technical aspects of prescription preparation to ensure the safe prescribing of medicines.
Comply with legal and professional requirements, accepted guidance on professional practice and with safe systems of work for re-authorising repeat prescriptions.
Liaise with pharmacies on the supply of prescribed drugs, alert our clinicians of any supply issues and forward information on the recommended alternatives.
Expedite urgent prescriptions when necessary to help ensure a safe and responsive service for our patients.
Respond to enquiries from patients, carers, secretaries, NHS administrators, consultants or the Medicines Management Team in a courteous, timely and efficient manner, by telephone, letter and email, occasionally face-to-face and maintain precise records of the communications.
Job description
Job responsibilities
Work with our Clinicians to provide a responsive repeat prescription service delegated to the Medicines Management team as appropriate.
Delivering the technical aspects of prescription preparation to ensure the safe prescribing of medicines.
Comply with legal and professional requirements, accepted guidance on professional practice and with safe systems of work for re-authorising repeat prescriptions.
Liaise with pharmacies on the supply of prescribed drugs, alert our clinicians of any supply issues and forward information on the recommended alternatives.
Expedite urgent prescriptions when necessary to help ensure a safe and responsive service for our patients.
Respond to enquiries from patients, carers, secretaries, NHS administrators, consultants or the Medicines Management Team in a courteous, timely and efficient manner, by telephone, letter and email, occasionally face-to-face and maintain precise records of the communications.
Person Specification
Qualifications
Essential
- Minimum of English & Maths GCSE or equivalent
- Experience of Microsoft Office software
- Experience of dealing with the public/patients
- Previous experience as prescription clerk / medicines coordinator or similar role
Desirable
- Medical Terminology training
- Experience of EMIS Web clinical system
Skills & Knowledge
Essential
- Excellent attention to detail
- Excellent customer service skills
- Excellent verbal and written
- communication skills
- Problem solving skills
- Manage multiple tasks and conflicting demands
- Possess a professional appearance and manner
- To have drive, enthusiasm and initiative
- Self-motivated
- Flexible approach
- Positive thinker
- Able to work under pressure
Person Specification
Qualifications
Essential
- Minimum of English & Maths GCSE or equivalent
- Experience of Microsoft Office software
- Experience of dealing with the public/patients
- Previous experience as prescription clerk / medicines coordinator or similar role
Desirable
- Medical Terminology training
- Experience of EMIS Web clinical system
Skills & Knowledge
Essential
- Excellent attention to detail
- Excellent customer service skills
- Excellent verbal and written
- communication skills
- Problem solving skills
- Manage multiple tasks and conflicting demands
- Possess a professional appearance and manner
- To have drive, enthusiasm and initiative
- Self-motivated
- Flexible approach
- Positive thinker
- Able to work under pressure
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
