Medical Records Assistant

Lancaster Medical Practice

The closing date is 28 December 2024

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Job summary

The post-holder will summarise and read code relevant information from and into patients clinical records, working strictly in accordance with the agreed protocol.The post-holder will be responsible for the management of incoming correspondence in relation to medical records.The post-holder will be responsible for the coordination of patient registrations and amendments to patient records in-line with the agreed policy.The post-holder will be responsible for the administration of medical records arriving in the practice and those being returned to the agency.

Main duties of the job

  • Culling and sorting patient records and letters in preparation for summarising
  • Reviewing medical records and producing an accurate summary of the patients medical history.
  • Read coding the information into the practice clinical system
  • Monitoring progress of notes summarising against practice targets
  • Filing and retrieving paperwork
  • Electronic filing and work-flowing of correspondence in line with agreed protocols
  • Registration of patients into the EMIS system
  • Deduction of patients from the EMIS system
  • Administration of the registration links portal
  • Administration of FP 69s
  • Administration of amendments to records
  • Receipt of medical records and associated administration

Coordinate the transportation of medical records within Lancaster Medical Practice

About us

Lancaster Medical Practice is a large, at-scale, GP provider delivering General Medical Services to around 68,000 patients in Lancaster and surrounding villages. Formed in April 2017 from our successful, legacy practices, Lancaster Medical Practice has continued to evolve to become the strong, high performing Practice it is today, receiving a rating of Outstanding by the Care Quality Commission in August 2018.

We deliver our services from eight locations throughout the city of Lancaster and its surrounding area and are continuing to develop ourselves to improve what we do for our patients, staff and the local community. We are a progressive, modern organisation with patient-centred General Practice at our core. When joining #teamlmp you are joining an organisation with a wide variety of clinical and non-clinical roles but who all work together to provide the best care we can to our patients.

LMP is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. All successful candidates will be subject to a criminal records check with the Disclosure and Barring Service (DBS). All staff are therefore expected to behave in such a way that supports this commitment and will be responsible for safeguarding the interests of children and adults who they come into contact during their work.

Date posted

29 November 2024

Pay scheme

Other

Salary

£11.44 an hour

Contract

Permanent

Working pattern

Part-time, Flexible working

Reference number

A4138-24-0021

Job locations

8 Dalton Square

Lancaster

Lancashire

LA1 1PN


Job description

Job responsibilities

Confidentiality

In the course of seeking treatment, patients entrust us with, or allow us to gather, sensitive information in relation to their health and other matters. They do so in confidence and have the right to expect that staff will respect their privacy and act appropriately.

In the performance of the duties outlined in this Job Description, the post-holder may have access to confidential information relating to patients and their carers, Practice staff and other healthcare workers. They may also have access to information relating to the Practice as a business organisation. All such information from any source is to be regarded as strictly confidential.

Information relating to patients, carers, colleagues, other healthcare workers or the business of the Practice may only be divulged to authorised persons in accordance with the Practice policies and procedures relating to confidentiality and the protection of personal and sensitive data.

Health & Safety

The post-holder will assist in promoting and maintaining their own and others health, safety and security as defined in the Practice Health & Safety Policy, to include

Using personal security systems within the workplace according to Practice guidelines

Identifying the risks involved in work activities and undertaking such activities in a way that manages those risks

Making effective use of training to update knowledge and skills

Using appropriate infection control procedures, maintaining work areas in a tidy and safe way and free from hazards

Reporting potential risks identified

Equality and Diversity

The post-holder will support the equality, diversity and rights of patients, carers and colleagues, to include:

Acting in a way that recognises the importance of peoples rights, interpreting them in a way that is consistent with the Practice policies and procedures, and current legislation

Respecting the privacy, dignity, needs and beliefs of patients, carers and colleagues

Behaving in a manner which is welcoming to the individual, is non-judgmental and respects their circumstances, feelings priorities and rights.

Personal/Professional Development

The post-holder will participate in any training programme implemented by the Practice as part of this employment, such training to include

Participation in an annual individual performance review, including taking responsibility for maintaining a record of their own personal and/or professional development

Taking responsibility for their own development, learning and performance and demonstrating skills and activities to others who are undertaking similar work

Quality

The post-holder will strive to maintain quality within the Practice, and will:

Alert other team members to issues of quality and risk

Assess own performance and take accountability for own actions, either directly or under supervision

Contribute to the effectiveness of the team by reflecting on own and team activities and making suggestions on ways to improve and enhance the teams performance

Work effectively with individuals in other agencies to meet patients needs

Effectively manage own time, workload and resources

Job description

Job responsibilities

Confidentiality

In the course of seeking treatment, patients entrust us with, or allow us to gather, sensitive information in relation to their health and other matters. They do so in confidence and have the right to expect that staff will respect their privacy and act appropriately.

In the performance of the duties outlined in this Job Description, the post-holder may have access to confidential information relating to patients and their carers, Practice staff and other healthcare workers. They may also have access to information relating to the Practice as a business organisation. All such information from any source is to be regarded as strictly confidential.

Information relating to patients, carers, colleagues, other healthcare workers or the business of the Practice may only be divulged to authorised persons in accordance with the Practice policies and procedures relating to confidentiality and the protection of personal and sensitive data.

Health & Safety

The post-holder will assist in promoting and maintaining their own and others health, safety and security as defined in the Practice Health & Safety Policy, to include

Using personal security systems within the workplace according to Practice guidelines

Identifying the risks involved in work activities and undertaking such activities in a way that manages those risks

Making effective use of training to update knowledge and skills

Using appropriate infection control procedures, maintaining work areas in a tidy and safe way and free from hazards

Reporting potential risks identified

Equality and Diversity

The post-holder will support the equality, diversity and rights of patients, carers and colleagues, to include:

Acting in a way that recognises the importance of peoples rights, interpreting them in a way that is consistent with the Practice policies and procedures, and current legislation

Respecting the privacy, dignity, needs and beliefs of patients, carers and colleagues

Behaving in a manner which is welcoming to the individual, is non-judgmental and respects their circumstances, feelings priorities and rights.

Personal/Professional Development

The post-holder will participate in any training programme implemented by the Practice as part of this employment, such training to include

Participation in an annual individual performance review, including taking responsibility for maintaining a record of their own personal and/or professional development

Taking responsibility for their own development, learning and performance and demonstrating skills and activities to others who are undertaking similar work

Quality

The post-holder will strive to maintain quality within the Practice, and will:

Alert other team members to issues of quality and risk

Assess own performance and take accountability for own actions, either directly or under supervision

Contribute to the effectiveness of the team by reflecting on own and team activities and making suggestions on ways to improve and enhance the teams performance

Work effectively with individuals in other agencies to meet patients needs

Effectively manage own time, workload and resources

Person Specification

Qualifications

Essential

  • English GCSE (or equivalent) Level C or equivalent experience

Experience

Essential

  • Previous experience that demonstrates good attention to detail.
  • Previous experience of Microsoft Office software.

Desirable

  • Previous experience of EMIS Web clinical system.
  • Experience of working in a confidential environment
  • Previous experience of working in General Practice, NHS or Healthcare setting.
Person Specification

Qualifications

Essential

  • English GCSE (or equivalent) Level C or equivalent experience

Experience

Essential

  • Previous experience that demonstrates good attention to detail.
  • Previous experience of Microsoft Office software.

Desirable

  • Previous experience of EMIS Web clinical system.
  • Experience of working in a confidential environment
  • Previous experience of working in General Practice, NHS or Healthcare setting.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Lancaster Medical Practice

Address

8 Dalton Square

Lancaster

Lancashire

LA1 1PN


Employer's website

https://www.lancastermedicalpractice.co.uk/ (Opens in a new tab)

Employer details

Employer name

Lancaster Medical Practice

Address

8 Dalton Square

Lancaster

Lancashire

LA1 1PN


Employer's website

https://www.lancastermedicalpractice.co.uk/ (Opens in a new tab)

For questions about the job, contact:

Date posted

29 November 2024

Pay scheme

Other

Salary

£11.44 an hour

Contract

Permanent

Working pattern

Part-time, Flexible working

Reference number

A4138-24-0021

Job locations

8 Dalton Square

Lancaster

Lancashire

LA1 1PN


Supporting documents

Privacy notice

Lancaster Medical Practice's privacy notice (opens in a new tab)