Pharmacy Support Worker

Lancaster Medical Practice

Information:

This job is now closed

Job summary

The post holder will support Lancaster Medical Practice in the Medication Optimisation work, including MHRA audits, cost saving and patient safety. The post holder will also support the Medicine Management Administrators (formerly Medicine Coordinators) to ensure prescriptions are issued in a timely manner, and queries are resolved. The post holder will also coordinate and support the technicians with repeat dispensing and processing simple docman queries.

Main duties of the job

Duties will include coordinating all audits and cost savings, ensuring Lancaster Medical Practice is following the correct prescribing habits, in line with the ICB, ensure the repeat dispensing protocols are followed, and process simple docman. The tasks and responsibilities to be undertaken may include any or all the items below, dependent on current and evolving practice workload and staffing levels

About us

Lancaster Medical Practice is a large, at-scale, GP provider delivering General Medical Services to around 68,000 patients in Lancaster and surrounding villages. Formed in April 2017 from our successful, legacy practices, Lancaster Medical Practice has continued to evolve to become the strong, high performing Practice it is today, receiving a rating of Outstanding by the Care Quality Commission in August 2018.

We deliver our services from eight locations throughout the city of Lancaster and its surrounding area and are continuing to develop ourselves to improve what we do for our patients, staff and the local community. We are a progressive, modern organisation with patient-centred General Practice at our core. When joining #teamlmp you are joining an organisation with a wide variety of clinical and non-clinical roles but who all work together to provide the best care we can to our patients.

LMP is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. All successful candidates will be subject to a criminal records check with the Disclosure and Barring Service (DBS). All staff are therefore expected to behave in such a way that supports this commitment and will be responsible for safeguarding the interests of children and adults who they come into contact during their work.

Please be aware that in the event that we receive a high number of applications, we reserve the right to close the post before the closing date.

Date posted

20 November 2023

Pay scheme

Other

Salary

Depending on experience

Contract

Permanent

Working pattern

Full-time

Reference number

A4138-23-0022

Job locations

King Street Surgery

38 King Street

Lancaster

LA1 1RE


Job description

Job responsibilities

Coordinate the MHRA audits which are given from the ICB, to ensure safe prescribing is followed within Lancaster Medical Practice. Communicating with other pharmacy professionals to ensure the audits are being followed and any reviews that may be required.

Coordinate the cost savings in accordance with the ICB work, to ensure we are maximising the cost savings within the practice, and ensuring all clinicians and those who are involved in the prescription process are aware of any changes that are being made, and patients are informed when needed.

To help support the practice with greener prescribing, ensuring we are following and implementing the relevant greener prescribing initiatives.

To attend the ICB Medicine Optimisation meetings.

To support the prescription navigators (formerly medicine coordinators) when needed, communicating with patients and pharmacies a like.

To respond to queries in a timely manner

  • Delivering the technical aspects of prescription preparation to ensure the safe prescribing of medicines.
  • Delivering an efficient prescription service and ensuring service targets are met and errors are minimised.

Keep up to date with practice formulary and the national restricted drugs list.

To complete simple docman administrative task

To work with the pharmacy technicians to deal with repeat dispensing queries and ensure the correct patients are on repeat dispensing, maximising this within the practice.

Job description

Job responsibilities

Coordinate the MHRA audits which are given from the ICB, to ensure safe prescribing is followed within Lancaster Medical Practice. Communicating with other pharmacy professionals to ensure the audits are being followed and any reviews that may be required.

Coordinate the cost savings in accordance with the ICB work, to ensure we are maximising the cost savings within the practice, and ensuring all clinicians and those who are involved in the prescription process are aware of any changes that are being made, and patients are informed when needed.

To help support the practice with greener prescribing, ensuring we are following and implementing the relevant greener prescribing initiatives.

To attend the ICB Medicine Optimisation meetings.

To support the prescription navigators (formerly medicine coordinators) when needed, communicating with patients and pharmacies a like.

To respond to queries in a timely manner

  • Delivering the technical aspects of prescription preparation to ensure the safe prescribing of medicines.
  • Delivering an efficient prescription service and ensuring service targets are met and errors are minimised.

Keep up to date with practice formulary and the national restricted drugs list.

To complete simple docman administrative task

To work with the pharmacy technicians to deal with repeat dispensing queries and ensure the correct patients are on repeat dispensing, maximising this within the practice.

Person Specification

Qualifications

Essential

  • QualificationsEnglish GCSE (or equivalent) Level C or equivalent experience
  • Pharmaceutical Dispensing or equivalent

Experience

Essential

  • Previous experience that demonstrates good attention to detail.
  • Previous experience of Pharmacy
  • Experience of working in a confidential environment

Desirable

  • Previous experience of working in General Practice, NHS or Healthcare setting.

Skills/Knowledge

Essential

  • Skills/KnowledgeGood general computer skills, including the ability to use Microsoft Office, email and the internet
  • Evidence of excellent administration and organisational skills
  • An excellent standard of grammar and spelling in the English language
  • A conscientious approach and commitment to working in an adaptable and flexible manner.
  • The ability to work effectively when busy and multi-task when required.
  • The ability to deal with personal information sensitively and respect people's right to confidentiality.
  • Organise workload
  • Time management
Person Specification

Qualifications

Essential

  • QualificationsEnglish GCSE (or equivalent) Level C or equivalent experience
  • Pharmaceutical Dispensing or equivalent

Experience

Essential

  • Previous experience that demonstrates good attention to detail.
  • Previous experience of Pharmacy
  • Experience of working in a confidential environment

Desirable

  • Previous experience of working in General Practice, NHS or Healthcare setting.

Skills/Knowledge

Essential

  • Skills/KnowledgeGood general computer skills, including the ability to use Microsoft Office, email and the internet
  • Evidence of excellent administration and organisational skills
  • An excellent standard of grammar and spelling in the English language
  • A conscientious approach and commitment to working in an adaptable and flexible manner.
  • The ability to work effectively when busy and multi-task when required.
  • The ability to deal with personal information sensitively and respect people's right to confidentiality.
  • Organise workload
  • Time management

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Lancaster Medical Practice

Address

King Street Surgery

38 King Street

Lancaster

LA1 1RE


Employer's website

https://www.lancastermedicalpractice.co.uk/ (Opens in a new tab)

Employer details

Employer name

Lancaster Medical Practice

Address

King Street Surgery

38 King Street

Lancaster

LA1 1RE


Employer's website

https://www.lancastermedicalpractice.co.uk/ (Opens in a new tab)

For questions about the job, contact:

Lancaster Medical Practice HR

iscicb-mb.lmp.hr@nhs.net

Date posted

20 November 2023

Pay scheme

Other

Salary

Depending on experience

Contract

Permanent

Working pattern

Full-time

Reference number

A4138-23-0022

Job locations

King Street Surgery

38 King Street

Lancaster

LA1 1RE


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