Job summary
Health and wellbeing coaches support people to
increase their ability to self-manage, motivation levels and commitment to
change their lifestyle. They are experts in behaviour change and focus on
improving health related outcomes by working with people to set personalised
goals and change their behaviours. They work with people with physical and/or
mental health conditions and those at risk of developing them.
Health and wellbeing coaches can be an
effective intervention for people experiencing a range of long term conditions,
including respiratory, cardiovascular (including type 2 diabetes and
hypertension), and stress/low mood. They can also support people with weight
management, diet and increasing activity levels.
East trees Health Centre has an exciting opportunity to recruit a funded PCN role based purely in our practice and we are seeking someone who has the drive and enthusiasm to work alongside our team to engage our hard to reach patients, facilitaet group consultations and support our existing roles in ensuring our diverse population receives the highest level of intervention and health promotion available.
Main duties of the job
The post holder will:
Coach and motivate patients through multiple sessions to identify
their needs, set goals, and support them to implement their personalised health
and care plan.
Provide personalised support to individuals, their families, and
carers to ensure that they are active participants in their own healthcare;
empowering them to take more control in managing their own health and
wellbeing, to live independently, and improve their health outcomes through:
A) Providing interventions
such as self-management education and peer support.
B) Supporting people to establish and attain goals set by the person
based on what is important to them, building on goals that are important to the
individual.
C) Working with the social
prescribing service to connect them to community-based activities which support
their health and wellbeing.
To be involved in group activities, consultations, and support groups
to facilitate improvements in health and well-being.
About us
East trees health centre is a 15700 patient practice with a diverse population and many cultures. We sit in an area of deprivation that means our patients have a shorter life expectancy and there are higher than average levels of chronic disease. We aim to offer prevention and health promotion at the earliest stage of any illness, and we are committed to looking for opportunities to do this on a larger scale (open days, community clinics, group consultations)
Our practice team is supported by 4 partners who appreciate the difficulties of achieving a work/life balance and we work together to support everyone with health and well being initiatives. We take great pride in giving everyone the opportunity to put forward their ideas and suggestions for better working. We are an inclusive training practice which is also eco-friendly and very keen on fitness and exercise (lunchtime walks are offered every day to our team)
Job description
Job responsibilities
The post holder will:
Coach and motivate patients through multiple sessions to identify
their needs, set goals, and support them to implement their personalised health
and care plan.
Provide personalised support to individuals, their families, and
carers to ensure that they are active participants in their own healthcare;
empowering them to take more control in managing their own health and
wellbeing, to live independently, and improve their health outcomes through:
A) Providing interventions
such as self-management education and peer support.
B) Supporting people to establish and attain goals set by the person
based on what is important to them, building on goals that are important to the
individual.
C) Working with the social
prescribing service to connect them to community-based activities which support
their health and wellbeing.
To be involved in group activities, consultations, and support groups
to facilitate improvements in health and well-being.
Provide support to local community groups and work with other health,
social care, and voluntary sector providers to support the patients health and
well-being holistically.
Facilitate groups of patients-
in group consultations to assist patients to work with others for their own
goals, including case finding groups of like-minded people.
Utilise existing IT and MDT
channels to screen patients, with an aim to identify those that would benefit
from health coaching.
To be able to plan and respond to workload according to operational
priorities
To support the delivery of
these functions across wider locality areas where necessary
To undertake any training
required in order to maintain competency including mandatory training.
The Health and Wellbeing Coach is expected to take responsibility for
self-development on a continuous basis, undertaking on-the-job training as
required.
Please see the full job description attached
Job description
Job responsibilities
The post holder will:
Coach and motivate patients through multiple sessions to identify
their needs, set goals, and support them to implement their personalised health
and care plan.
Provide personalised support to individuals, their families, and
carers to ensure that they are active participants in their own healthcare;
empowering them to take more control in managing their own health and
wellbeing, to live independently, and improve their health outcomes through:
A) Providing interventions
such as self-management education and peer support.
B) Supporting people to establish and attain goals set by the person
based on what is important to them, building on goals that are important to the
individual.
C) Working with the social
prescribing service to connect them to community-based activities which support
their health and wellbeing.
To be involved in group activities, consultations, and support groups
to facilitate improvements in health and well-being.
Provide support to local community groups and work with other health,
social care, and voluntary sector providers to support the patients health and
well-being holistically.
Facilitate groups of patients-
in group consultations to assist patients to work with others for their own
goals, including case finding groups of like-minded people.
Utilise existing IT and MDT
channels to screen patients, with an aim to identify those that would benefit
from health coaching.
To be able to plan and respond to workload according to operational
priorities
To support the delivery of
these functions across wider locality areas where necessary
To undertake any training
required in order to maintain competency including mandatory training.
The Health and Wellbeing Coach is expected to take responsibility for
self-development on a continuous basis, undertaking on-the-job training as
required.
Please see the full job description attached
Person Specification
Qualifications
Essential
- Coaching/counselling qualification/ experience or other relevant qualification/experience involving reflective listening skills relevant training and experience in non-clinical SSM Health Coaching through a PCI- accredited organisation
- Be willing to attend training with a non- clinical SSM health coaching skills programme (minimum 4 days) by a Personalised Care Institute (PCI) accredited trainer or organisation
- Kind, reflective and self-aware and recognises what matters to people rather than whats the matter with them
- Demonstrates their belief that people have untapped resources within them that can only be unleashed by providing a non-judgemental and empowering service
- Starts with what is working well and takes an asset-based approach (able to work from strengths) in all their interactions with people, colleagues and the communities we serve.
- Excellent communicator and influencer (able to build rapport with people easily)
- Models the behaviour they want to see in others, is inclusive
- Values diversity and difference
- Understanding of and commitment to equality of opportunity and good working relationships
- Commitment to continuous learning and development.
- Actively develops themselves and supports others to do the same
- Commitment to and focused on quality, promotes high standards in all they do
- Consistently thinks about how their work can help and support clinicians and frontline staff deliver better outcomes for patients
- Experience of using coaching approaches/frameworks and models or other helping strategies e.g. Motivational Interviewing
Desirable
- Experience of working in a multidisciplinary team
- Experience of working in health and social care care/community development setting or similar
- Experience of successful partnership working across statutory, voluntary and community sector
- Networking experience
- A good understanding of the evidence base and development of self- management in the UK
- Understanding of the importance and process of helping people with long- term conditions to develop their knowledge, skills and confidence in managing their health and the range of models and tools available, such as the Patient Activation Measurement
- Excellent group and one-to-one facilitation skills including conflict resolution
- Proficient speaker of another language to aid communication with people in the community for whom English is a second language
Person Specification
Qualifications
Essential
- Coaching/counselling qualification/ experience or other relevant qualification/experience involving reflective listening skills relevant training and experience in non-clinical SSM Health Coaching through a PCI- accredited organisation
- Be willing to attend training with a non- clinical SSM health coaching skills programme (minimum 4 days) by a Personalised Care Institute (PCI) accredited trainer or organisation
- Kind, reflective and self-aware and recognises what matters to people rather than whats the matter with them
- Demonstrates their belief that people have untapped resources within them that can only be unleashed by providing a non-judgemental and empowering service
- Starts with what is working well and takes an asset-based approach (able to work from strengths) in all their interactions with people, colleagues and the communities we serve.
- Excellent communicator and influencer (able to build rapport with people easily)
- Models the behaviour they want to see in others, is inclusive
- Values diversity and difference
- Understanding of and commitment to equality of opportunity and good working relationships
- Commitment to continuous learning and development.
- Actively develops themselves and supports others to do the same
- Commitment to and focused on quality, promotes high standards in all they do
- Consistently thinks about how their work can help and support clinicians and frontline staff deliver better outcomes for patients
- Experience of using coaching approaches/frameworks and models or other helping strategies e.g. Motivational Interviewing
Desirable
- Experience of working in a multidisciplinary team
- Experience of working in health and social care care/community development setting or similar
- Experience of successful partnership working across statutory, voluntary and community sector
- Networking experience
- A good understanding of the evidence base and development of self- management in the UK
- Understanding of the importance and process of helping people with long- term conditions to develop their knowledge, skills and confidence in managing their health and the range of models and tools available, such as the Patient Activation Measurement
- Excellent group and one-to-one facilitation skills including conflict resolution
- Proficient speaker of another language to aid communication with people in the community for whom English is a second language
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.