Operations Manager East Trees Health Centre

East Trees Health Centre

The closing date is 30 April 2025

Job summary

This is an exciting opportunity for career progression in a GP training practice of 15800 patients. The role encompasses all aspects of running a busy inner city GP practice of 4 partners, 5 salaried GP's, 2 retainers a nursing team and paramedic. We also host various ancillary services (midwife, community nursing, podiatry, physio, and health visitors) and also hold open days that focus on specific health needs such as respiratory, child health etc.

Main duties of the job

Supporting the Practice Manager and working alongside our clinical services operations manager, you will be responsible for a range of duties that includes some finance, HR, IT and support of our excellent navigation team. You will be expected to be flexible in your approach to this role as things change on a day to day basis.

About us

Our teams comprise:

Navigators -led by the reception manager

Admin- led by a team leader and overseen by the clinical services operations manager

Pharmacy technicians led by one of our pharmacists

Prescription clerks-led by one of our pharmacists

Nursing- led by our lead nurse

Front desk-led by our patient services lead.

The health and well-being of our staff is paramount and we make every effort to ensure, where possible that there is a work/life balance. We are a friendly team who value and respect each other and work hard to provide the best care for our patients, some of whom come from multiple ethnic minorities and who often need more support. We value ideas from areas within the practice and we are not a hierarchical organisation.

Date posted

10 April 2025

Pay scheme

Other

Salary

Depending on experience

Contract

Permanent

Working pattern

Full-time

Reference number

A4134-25-0003

Job locations

100A Fishponds Road

Bristol

Avon

BS5 6SA

Job description

Job responsibilities

Please see the detailed job description which is attached further on in the vacancy.

An overview of the role is as above.

Job description

Job responsibilities

Please see the detailed job description which is attached further on in the vacancy.

An overview of the role is as above.

Person Specification

Qualifications

Essential

GCSE grade A to C in English and Maths
Excellent communication skills (written and oral)
A management qualification (or relevant experience in the role or similar)
Strong IT skills
Experience of working with the general public
EMIS user skills
Proven problem solving and analytical skills
Ability to motivate and train staff
Effective time management
Ability to build relationships
Ability to prioritise, delegate and work to tight deadlines in a busy environment.
Experience of accounting systems (Quickbooks)

Desirable

Experience of HR
Relevant Health and Safety experience
Experience of chairing meetings, producing agendas and minutes.

Person Specification

Qualifications

Essential

GCSE grade A to C in English and Maths
Excellent communication skills (written and oral)
A management qualification (or relevant experience in the role or similar)
Strong IT skills
Experience of working with the general public
EMIS user skills
Proven problem solving and analytical skills
Ability to motivate and train staff
Effective time management
Ability to build relationships
Ability to prioritise, delegate and work to tight deadlines in a busy environment.
Experience of accounting systems (Quickbooks)

Desirable

Experience of HR
Relevant Health and Safety experience
Experience of chairing meetings, producing agendas and minutes.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

East Trees Health Centre

Address

100A Fishponds Road

Bristol

Avon

BS5 6SA

Employer's website

https://www.easttreeshealthcentre.co.uk (Opens in a new tab)

Employer details

Employer name

East Trees Health Centre

Address

100A Fishponds Road

Bristol

Avon

BS5 6SA

Employer's website

https://www.easttreeshealthcentre.co.uk (Opens in a new tab)

For questions about the job, contact:

Practice Manager

Deb Mead

deborah.mead1@nhs.net

Date posted

10 April 2025

Pay scheme

Other

Salary

Depending on experience

Contract

Permanent

Working pattern

Full-time

Reference number

A4134-25-0003

Job locations

100A Fishponds Road

Bristol

Avon

BS5 6SA

Supporting documents

Privacy notice

East Trees Health Centre's privacy notice (opens in a new tab)