Baddeley Green Surgery

Medical Secretary/Administrator/Scanner & Coder

Information:

This job is now closed

Job summary

The Medical Secretary, Administrator, Scanner & Coder role is pivotal in communicating with the patients regarding referrals and ensuring Docman letters are coded and scanned appropriately to the patients medical records in a timely manner, promoting safety whilst maintaining quality for the Practice by undertaking searches, audits and updating templates as required to ensure the accuracy of clinical coding to accurately capture QoF information but also for the accuracy of monthly claims for these services.

Main duties of the job

Undertaking patient referrals following the appropriate referral pathway using the electronic referral system (ESR).

Checking secretarial workflow.

Completing and monitoring referral spreadsheets including the 2 week wait referrals.

Booking patients appointments as necessary.

Dealing with medical record requests.

Processing requests for information i.e SAR, Insurance/Solicitors letters and DVLA forms.

Photocopy documentation as required.

Scanning of patient related documentation and attaching scanned documents to patients healthcare record.

Liaising with internal and external multi-disciplinary health care professionals.

Taking of practice, staff and clinical meeting minutes.

Issuing patient information via AccuRx, Text, email or postal invitations.

Monitoring and actioning tasks and emails taking the appropriate action.

Clinical Coding or Template changes to follow up any actions and keeping clinicians/staff updated.

Monitoring Docman workflow taking appropriate action as required.

Read code data from Docman.

Undertaking clinical and non-clinical audit as required.

Adding and developing appropriate templates.

Archive tasks.

Summarising patients medical records.

Undertaking searches as required.

Set up reports in EMIS.

Set up Protocols.

Monitoring EMIS DTS.

About us

Due to retirement an exciting opportunity has arisen for an experienced Medical Secretary/Administrator/Scanner & Coder to join our fantastic team at Baddeley Green Surgery full time or part time considered.

We are a friendly, well organised practice.

Our current team consists of 1 GP Partner, 1 Part Time Practice Nurses, 2 Health Care Support Workers and excellent management team with a full complement of administration support staff.

Baddeley Green Surgery is a growing practice with a current list size of approximately 5700 patients. Our Clinical system is Emis Web utilising Docman and electronic prescribing. We strive as a team to ensure we are providing the highest quality, efficient and effective services to our patients.

We are a:-

Forward thinking innovative practice actively involved in locality working committed to future working at scale.

An accredited Training/Teaching Practice.

A high achieving practice in QOF, QIF, enhanced services and other locally commissioned services.

Details

Date posted

14 June 2024

Pay scheme

Other

Salary

Depending on experience

Contract

Permanent

Working pattern

Full-time, Part-time

Reference number

A4124-24-0007

Job locations

Baddeley Green Surgery

988 Leek New Road

Stockton Brook

Stoke-on-trent

ST9 9PB


Job description

Job responsibilities

The following are the core responsibilities of the Medical Secretary, Administrator, Scanner and Coder. There may be on occasion, a requirement to carry out other duties; this will be dependent upon factors such as workload and staffing levels: The duties are detailed below:

Undertaking patient referrals following the appropriate referral pathway using the electronic referral system (ESR).

Checking secretarial workflow.

Completing and monitoring referral spreadsheets including the 2 week wait referrals.

Booking patients appointments as necessary.

Dealing with medical record requests.

Processing requests for information i.e SAR, Insurance/Solicitors letters and DVLA forms.

Photocopy documentation as required.

Scanning of patient related documentation and attaching scanned documents to patients healthcare record.

Liaising with internal and external multi-disciplinary health care professionals.

Taking of practice, staff and clinical meeting minutes.

Issuing patient information via AccuRx, Text, email or postal invitations.

Monitoring and actioning tasks and emails taking the appropriate action.

Clinical Coding or Template changes to follow up any actions and keeping clinicians/staff updated.

Monitoring Docman workflow taking appropriate action as required.

Read code data from Docman.

Undertaking clinical and non-clinical audit as required.

Adding and developing appropriate templates.

Archive tasks.

Summarising patients medical records.

Undertaking searches as required.

Set up reports in EMIS.

Set up Protocols.

Monitoring EMIS DTS.

Job description

Job responsibilities

The following are the core responsibilities of the Medical Secretary, Administrator, Scanner and Coder. There may be on occasion, a requirement to carry out other duties; this will be dependent upon factors such as workload and staffing levels: The duties are detailed below:

Undertaking patient referrals following the appropriate referral pathway using the electronic referral system (ESR).

Checking secretarial workflow.

Completing and monitoring referral spreadsheets including the 2 week wait referrals.

Booking patients appointments as necessary.

Dealing with medical record requests.

Processing requests for information i.e SAR, Insurance/Solicitors letters and DVLA forms.

Photocopy documentation as required.

Scanning of patient related documentation and attaching scanned documents to patients healthcare record.

Liaising with internal and external multi-disciplinary health care professionals.

Taking of practice, staff and clinical meeting minutes.

Issuing patient information via AccuRx, Text, email or postal invitations.

Monitoring and actioning tasks and emails taking the appropriate action.

Clinical Coding or Template changes to follow up any actions and keeping clinicians/staff updated.

Monitoring Docman workflow taking appropriate action as required.

Read code data from Docman.

Undertaking clinical and non-clinical audit as required.

Adding and developing appropriate templates.

Archive tasks.

Summarising patients medical records.

Undertaking searches as required.

Set up reports in EMIS.

Set up Protocols.

Monitoring EMIS DTS.

Person Specification

Experience

Essential

  • Experience of working with the general public
  • Experience of Choose & Book and Docman with a minimum of 2 years experience.
  • Experience of working in a health care setting
  • Experience of Scanning & Coding
  • Experience of Docman Workflow
  • Experience of Graphnet & Aristotle

Qualifications

Essential

  • Educated to GCSE level or equivalent
  • GCSE Mathematics & English (C or above)

Desirable

  • Qualification in Medical Terminology
Person Specification

Experience

Essential

  • Experience of working with the general public
  • Experience of Choose & Book and Docman with a minimum of 2 years experience.
  • Experience of working in a health care setting
  • Experience of Scanning & Coding
  • Experience of Docman Workflow
  • Experience of Graphnet & Aristotle

Qualifications

Essential

  • Educated to GCSE level or equivalent
  • GCSE Mathematics & English (C or above)

Desirable

  • Qualification in Medical Terminology

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Baddeley Green Surgery

Address

Baddeley Green Surgery

988 Leek New Road

Stockton Brook

Stoke-on-trent

ST9 9PB


Employer's website

https://www.baddeleygreensurgery.com/ (Opens in a new tab)

Employer details

Employer name

Baddeley Green Surgery

Address

Baddeley Green Surgery

988 Leek New Road

Stockton Brook

Stoke-on-trent

ST9 9PB


Employer's website

https://www.baddeleygreensurgery.com/ (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Practice Manager

Julie Downie

julie.downie2@nhs.net

01782544466

Details

Date posted

14 June 2024

Pay scheme

Other

Salary

Depending on experience

Contract

Permanent

Working pattern

Full-time, Part-time

Reference number

A4124-24-0007

Job locations

Baddeley Green Surgery

988 Leek New Road

Stockton Brook

Stoke-on-trent

ST9 9PB


Supporting documents

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