Pharmacy Technician

Castle Partnership

Information:

This job is now closed

Job summary

#TeamCastle are looking for an enthusiastic Pharmacy Technician to join their Practice Pharmacy Team comprising of two Clinical Pharmacists and two Prescription Clerks.

We are committed to excellent patient care and supporting our team members to feel part of an inclusive and positive team whilst actively encouraging continued professional development.

Main duties of the job

To provide specialist pharmaceutical technical services, professional advice and direct support to the Practice Team.

To liaise with patients, clinical and non-clinical staff, practice, hospital and community pharmacists and patient's carers to improve the care of patients.

To maximise support to all clinical and non-clinical practice staff to improve patient care in relation to all aspects of medicines and their impact.

To provide professional specialist medicines all health professionals to promote the safe, effective and high-quality, cost-effective use of medicines in all prescribing decisions for the benefit of patients.

About us

Castle Partnership is a three site practice in Norwich providing excellent care to nearly 18,000 patients; led by 8 GP Partners and supported by a Management Team.

Castle Partnership are top-rated in Norwich by patients on HealthWatch and are committed to maintaining and improving upon this whilst ensuring that all practice Team Members are empowered to feel they are able to contribute directly to the Practices' success.

Castle Partnership are part of Central Norwich PCN and work closely with its' local Practices and other external organisations.

Castle Partnership are committed to the wellbeing of its' team members.

Date posted

25 March 2024

Pay scheme

Other

Salary

£28,595 to £32,000 a year

Contract

Permanent

Working pattern

Full-time, Part-time, Flexible working

Reference number

A4095-24-0001

Job locations

Gurney Surgery

40 Fishergate

Norwich

Norfolk

NR3 1SE


Castle Partnership Medical Practice

29 Mile End Road

Norwich

NR47QX


Castle Partnership Medical Practice

Hall Road

Norwich

NR46NE


Job description

Job responsibilities

Castle Partnership

Job Description Pharmacy Technician

1. JOB SUMMARY

To provide specialist pharmaceutical technical services, professional advice and direct support to Practice GPs, Nurses, Pharmacists, HCAs, and Reception/Administrative Staff.

To liaise with patients, clinical and non-clinical staff, practice, hospital and community pharmacists and patient's carers to improve the pharmaceutical care of patients.

To develop the role of the Practice Pharmacy Technician to maximise support to all Clinical and Non-clinical practice staff to improve patient care in relation to all aspects of medicines and their impact.

To provide professional specialist medicines advice to GPs, Nurse Practitioners, Practice Nurses, Community Pharmacists, Community Nurses and other health professionals to promote the safe, effective and high-quality, cost-effective use of medicines in all prescribing decisions for the benefit of the Practice's patients.

2. DUTIES AND RESPONSIBILITIES

To act as a Technical Pharmacy Advisor to Practice Clinicians

Undertake patient facing/supporting work to ensure effective medicines use through shared decision-making conversations.

Carry out medicines optimisation tasks including effective medicine management, supporting medication reviews and reconciliation.

Provide specialist expertise to address the public health and social care needs of patients to help tackle local health inequalities.

Support initiatives for antimicrobial stewardship to reduce inappropriate antibiotic prescribing.

Support the implementation of national prescribing policies and guidance, contributing to the Quality and Outcomes Framework and enhanced services.

To advise Practice Management and other non-clinical staff concerning administrative aspects of medicines management as appropriate

To manage repeat prescription requests, resolving queries where possible and producing prescriptions for clinical review and signature

To address the following areas without the need to consult a GP/Clinical Pharmacist in each case (although clinical support and advice will always be available if required):

Review dates following medication reviews

Facilitate and document correct addition & removal of medications following receipt of a discharge summaries, secondary care and community clinic letters.

Tidying repeat medication lists including synchronising durations and removing medications not ordered within a defined period

Changing acute medications to repeat where appropriate.

Co-ordinate medical device prescription requests, including requests for catheters, nutritional supplements/feeds and stoma care products.

To work in conjunction with the nominated Clinicians who support Nursing/Care Homes in the area.

Provide independent information to patients with regard to medicines and prescribing changes, initiating further support from other healthcare professionals where appropriate

To review practice stock management and develop systems to improve processes.

Analyse Practice prescription data to produce reports as requested

Participate in review and setting of policies relating to medicines management and prescribing

Support and influence the Practice Clinical, Management and Administrative Teams to implement procedural and service changes relating to prescribing to ensure best practice is adopted in accordance with local guidelines, legislation, directives, and safety updates e.g., NICE, MRHA etc.

3. SUPERVISION RECEIVED

The postholder will be operationally line managed by the Practice Pharmacists.

4. SUPERVISION EXERCISED

The postholder has no day to day line management responsibility and does not directly manage any members of staff. However, they are responsible for mentoring and supervising the Prescription Clerks.

5. KEY WORKING RELATIONSHIPS

Develop and maintain key working relationships with:

Practice GPs, Practice Pharmacists, Practice Nurses, and HCAs

Patients and Carers where appropriate

Practice Management, Reception and other Administrative staff

Secondary Care

ICB Medicines Management Team

Community Nurses and other allied health professionals

Community Pharmacists and support staff

PCN staff members

Job description

Job responsibilities

Castle Partnership

Job Description Pharmacy Technician

1. JOB SUMMARY

To provide specialist pharmaceutical technical services, professional advice and direct support to Practice GPs, Nurses, Pharmacists, HCAs, and Reception/Administrative Staff.

To liaise with patients, clinical and non-clinical staff, practice, hospital and community pharmacists and patient's carers to improve the pharmaceutical care of patients.

To develop the role of the Practice Pharmacy Technician to maximise support to all Clinical and Non-clinical practice staff to improve patient care in relation to all aspects of medicines and their impact.

To provide professional specialist medicines advice to GPs, Nurse Practitioners, Practice Nurses, Community Pharmacists, Community Nurses and other health professionals to promote the safe, effective and high-quality, cost-effective use of medicines in all prescribing decisions for the benefit of the Practice's patients.

2. DUTIES AND RESPONSIBILITIES

To act as a Technical Pharmacy Advisor to Practice Clinicians

Undertake patient facing/supporting work to ensure effective medicines use through shared decision-making conversations.

Carry out medicines optimisation tasks including effective medicine management, supporting medication reviews and reconciliation.

Provide specialist expertise to address the public health and social care needs of patients to help tackle local health inequalities.

Support initiatives for antimicrobial stewardship to reduce inappropriate antibiotic prescribing.

Support the implementation of national prescribing policies and guidance, contributing to the Quality and Outcomes Framework and enhanced services.

To advise Practice Management and other non-clinical staff concerning administrative aspects of medicines management as appropriate

To manage repeat prescription requests, resolving queries where possible and producing prescriptions for clinical review and signature

To address the following areas without the need to consult a GP/Clinical Pharmacist in each case (although clinical support and advice will always be available if required):

Review dates following medication reviews

Facilitate and document correct addition & removal of medications following receipt of a discharge summaries, secondary care and community clinic letters.

Tidying repeat medication lists including synchronising durations and removing medications not ordered within a defined period

Changing acute medications to repeat where appropriate.

Co-ordinate medical device prescription requests, including requests for catheters, nutritional supplements/feeds and stoma care products.

To work in conjunction with the nominated Clinicians who support Nursing/Care Homes in the area.

Provide independent information to patients with regard to medicines and prescribing changes, initiating further support from other healthcare professionals where appropriate

To review practice stock management and develop systems to improve processes.

Analyse Practice prescription data to produce reports as requested

Participate in review and setting of policies relating to medicines management and prescribing

Support and influence the Practice Clinical, Management and Administrative Teams to implement procedural and service changes relating to prescribing to ensure best practice is adopted in accordance with local guidelines, legislation, directives, and safety updates e.g., NICE, MRHA etc.

3. SUPERVISION RECEIVED

The postholder will be operationally line managed by the Practice Pharmacists.

4. SUPERVISION EXERCISED

The postholder has no day to day line management responsibility and does not directly manage any members of staff. However, they are responsible for mentoring and supervising the Prescription Clerks.

5. KEY WORKING RELATIONSHIPS

Develop and maintain key working relationships with:

Practice GPs, Practice Pharmacists, Practice Nurses, and HCAs

Patients and Carers where appropriate

Practice Management, Reception and other Administrative staff

Secondary Care

ICB Medicines Management Team

Community Nurses and other allied health professionals

Community Pharmacists and support staff

PCN staff members

Person Specification

Qualifications

Essential

  • Registered with the GPhC
  • Enrolled in or have completed the PCPEP or MOCH.

Skills and Knowledge

Essential

  • Excellent written and verbal communication skills
  • Knowledge of pharmacy procedures
  • Understanding of medicines legislation and ethics
  • Knowledge of diversity issues and ability to work in non-discriminatory way.
  • IT skills including MS Word and Excel
  • High levels of accuracy and attention to detail

Desirable

  • SystmOne user

Experience

Essential

  • Working as a fully qualified Pharmacy Technician

Desirable

  • General Practice Experience
Person Specification

Qualifications

Essential

  • Registered with the GPhC
  • Enrolled in or have completed the PCPEP or MOCH.

Skills and Knowledge

Essential

  • Excellent written and verbal communication skills
  • Knowledge of pharmacy procedures
  • Understanding of medicines legislation and ethics
  • Knowledge of diversity issues and ability to work in non-discriminatory way.
  • IT skills including MS Word and Excel
  • High levels of accuracy and attention to detail

Desirable

  • SystmOne user

Experience

Essential

  • Working as a fully qualified Pharmacy Technician

Desirable

  • General Practice Experience

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Additional information

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Castle Partnership

Address

Gurney Surgery

40 Fishergate

Norwich

Norfolk

NR3 1SE


Employer's website

https://www.castle-partnership.co.uk/ (Opens in a new tab)


Employer details

Employer name

Castle Partnership

Address

Gurney Surgery

40 Fishergate

Norwich

Norfolk

NR3 1SE


Employer's website

https://www.castle-partnership.co.uk/ (Opens in a new tab)


For questions about the job, contact:

Business Manager

Caitlin Clarke

caitlin.clarke1@nhs.net

07827541695

Date posted

25 March 2024

Pay scheme

Other

Salary

£28,595 to £32,000 a year

Contract

Permanent

Working pattern

Full-time, Part-time, Flexible working

Reference number

A4095-24-0001

Job locations

Gurney Surgery

40 Fishergate

Norwich

Norfolk

NR3 1SE


Castle Partnership Medical Practice

29 Mile End Road

Norwich

NR47QX


Castle Partnership Medical Practice

Hall Road

Norwich

NR46NE


Privacy notice

Castle Partnership's privacy notice (opens in a new tab)