Eastgate Medical Group
This job is now closed
Fourth person required to join established and efficient team of Medical Secretaries working in a busy GP Practice.
Offering secretarial support to 16000 patients, applicants must be hardworking and willing to go the extra mile for patients. The workload is demanding and the successful candidate will need to be flexible for office cover, enjoy a fast-paced environment and think on their feet. The role requires someone with a keen eye for detail and proficient use of IT packages covering the Microsoft Office suite and clinical systems.
***Please note this vacancy may close early due to a high number of applicants***
Main duties of the job
Main duties include
Inviting patients to come in to surgery for follow-up etc.
Eastgate Medical Group is a GP practice based in Hornsea with other sites in Aldbrough (branch site) and Hull (Hastings Medical Centre). As part of the Symphonie PCN in Hull and the Yorkshire Coast and Wolds PCN in East Yorkshire, we are a forward thinking organisation striving to provide high quality patient care.
The team is led by 9 GP-partners, supported by other clinicians including Advanced Clinical Practitioners, Nurse-Prescribers, Long-term Conditions Nurses and Healthcare Assistants.
The clinical team is supported by well-trained Care Navigators and Administrators. The Hornsea and Aldbrough sites have in-house dispensaries.
We encourage and support the personal development of staff, and are looking for the right person for our team.
24 - 37 per week
Job Purpose:To provide a comprehensive secretarial service to doctors, nurses, the Practice Manager and wider clinical and administrative team. To ensure that work is completed accurately and efficiently with all enquiries professionally and courteously handled whilst upholding confidentiality.
Key Areas:Patient services; Secretarial Services to Clinicians and wider team
Managing referrals through the e-Referral system. Understanding referral routes and use of relevant forms and templates
Carrying out assigned tasks from both clinical professionals and the wider team.
Dealing with patient enquiries
Inviting patients into the surgery to discuss the results of recent investigations
Typing of clinical letters, patient referrals, non-NHS letters and reports
Arranging and assisting with meetings including minute taking as required
At all times observe the strict rules of confidentiality
Familiarise yourself with the Staff Manual and follow practice policies and guidelines
This job description outlines the key duties of the role but is not an exhaustive list. You are required to undertake any other duties as requested which are commensurate with the role to ensure the smooth running of the practice. The job description and rota may be amended to suit the needs of the business. Notice will be given of any proposed changes.