Better Health MCR

Medical Secretary / Central Administrator

Information:

This job is now closed

Job summary

We are looking for an enthusiastic and organised individual to join our busy central administration team, putting you at the very heart of the organisation.

You will be joining a lively and friendly team with a varied workload and continual training and development opportunities. This role will combine the elements of both secretarial and administration duties, providing you with the opportunity to make a real difference to patients within our diverse community. This is an excellent opportunity for someone looking to move into a career within healthcare or looking to expand their current experience.

Main duties of the job

The central administration team provides the back office support for all three of the practices with Better Health MCR. The work is fast-paced and varied. It is essential that the team can proactively manage the workload as well as continuously prioritise the demands. Your main duties will include a combination of both secretarial and administration tasks (please see the attached job description for full details) to support your colleagues in the central team as well as the wider teams within the organisation. You will be expected to be an active team player but also be comfortable working independently. Communication and accuracy are essential within the role. The work produced will be of a consistently high standard and you will communicate with a large variety of individuals within the practice as well as having contact with patients, when necessary

About us

We are Better Health MCR: thinking differently, breaking barriers, improving lives. We are a friendly, forward-thinking, not-for-profit social enterprise providing primary care services in Manchester. We operate from three sites: The Robert Darbishire Practice (which is also head office) in Rusholme Health Centre, The Whitswood Practice in Alexandra Park Health Centre and New Bank Health Centre in Longsight. In total we have about 45,000 patients.

Our patients are very diverse and include established communities, as well as new communities from all over the world. We have good links with the University and have a sizeable student population.

Our staff team of about 100 people has a great mix of skills and experience. We have exciting plans to expand this team even more, to help us further our mission to improve lives.

Details

Date posted

30 September 2024

Pay scheme

Other

Salary

£23,465 to £25,415 a year

Contract

Permanent

Working pattern

Full-time

Reference number

A4060-24-0013

Job locations

Rusholme Health Centre

Walmer Street

Manchester

M14 5NP


Job description

Job responsibilities

An outline of the job is above. For the full job description please see the supporting document on the right/below.

The post is full-time (37.5 hours) and will be mostly based at The Robert Darbishire Practice, although you will also need to be able to travel to our other sites as needed. The usual working hours are 8:30am-5:00pm, Monday-Friday.

Salary will be in the range of £23,465.00 to £25,415.00 depending on experience. We offer membership of the NHS Pension Scheme and 5.4-6.6 weeks' holiday (depending on NHS service) plus bank holidays (pro rata). (The post is not subject to Agenda for Change terms and conditions.)

Recruitment process

Please apply using the NHS Jobs online system. Your application should explain why you are applying for the post, how you believe you would contribute to working in this setting and demonstrate how you meet the requirements of the person specification.

The closing date for applications is Wednesday 23rd Otober 2024. This date may be brought forward if there are a large number of applications, so please do not delay.

Shortlisted candidates will be invited to attend fora short selection of skills tests, on a mutually convenient day. Candidates successful at that stage will be invited for an interview.

Interviews will be held on Wednesday 6th and/or Thursday 7th November 2024.

Better Health MCR Ltd. We are an equal opportunities employer and an accredited Real Living Wage employer.

Job description

Job responsibilities

An outline of the job is above. For the full job description please see the supporting document on the right/below.

The post is full-time (37.5 hours) and will be mostly based at The Robert Darbishire Practice, although you will also need to be able to travel to our other sites as needed. The usual working hours are 8:30am-5:00pm, Monday-Friday.

Salary will be in the range of £23,465.00 to £25,415.00 depending on experience. We offer membership of the NHS Pension Scheme and 5.4-6.6 weeks' holiday (depending on NHS service) plus bank holidays (pro rata). (The post is not subject to Agenda for Change terms and conditions.)

Recruitment process

Please apply using the NHS Jobs online system. Your application should explain why you are applying for the post, how you believe you would contribute to working in this setting and demonstrate how you meet the requirements of the person specification.

The closing date for applications is Wednesday 23rd Otober 2024. This date may be brought forward if there are a large number of applications, so please do not delay.

Shortlisted candidates will be invited to attend fora short selection of skills tests, on a mutually convenient day. Candidates successful at that stage will be invited for an interview.

Interviews will be held on Wednesday 6th and/or Thursday 7th November 2024.

Better Health MCR Ltd. We are an equal opportunities employer and an accredited Real Living Wage employer.

Person Specification

Qualifications

Essential

  • Essential
  • General education to GCSE level or equivalent.
  • An excellent standard of grammar and spelling in the English language.

Desirable

  • Desirable
  • Training or qualifications in customer service, IT or other related areas.

Personal skills and abilities

Essential

  • A friendly and approachable manner, with good people skills, showing understanding, care and assertiveness when appropriate.
  • The ability to communicate clearly and effectively (both verbal and written) with a wide range of individuals.
  • The ability to be well-organised and prioritise work.
  • A conscientious approach and commitment to working in an adaptable and flexible manner.
  • The ability to work calmly and effectively and deal with multiple demands even when busy.
  • The ability to cope with occasional exposure to challenging behaviour, distressing circumstances or emotional events.
  • The ability to deal with personal information sensitively and respect people's right to confidentiality.
  • The ability to work positively as a member of a busy team.
  • The ability to give good and regular attendance.

Other

Essential

  • A commitment to support the delivery of the best possible service to a diverse inner-city population.

Experience

Essential

  • Administrative or clerical experience.
  • Excellent administrative and organisational skills, with the ability to prioritise work.
  • The ability to produce accurate and thorough work in a prompt and efficient manner, working to set timescales.
  • Experience of using computers, with fast, accurate keyboard skills.

Desirable

  • Experience working within a healthcare setting.
  • Experience of dealing with the general public.
  • Experience of using audio typing equipment.
  • Experience and knowledge of medical terminology.
Person Specification

Qualifications

Essential

  • Essential
  • General education to GCSE level or equivalent.
  • An excellent standard of grammar and spelling in the English language.

Desirable

  • Desirable
  • Training or qualifications in customer service, IT or other related areas.

Personal skills and abilities

Essential

  • A friendly and approachable manner, with good people skills, showing understanding, care and assertiveness when appropriate.
  • The ability to communicate clearly and effectively (both verbal and written) with a wide range of individuals.
  • The ability to be well-organised and prioritise work.
  • A conscientious approach and commitment to working in an adaptable and flexible manner.
  • The ability to work calmly and effectively and deal with multiple demands even when busy.
  • The ability to cope with occasional exposure to challenging behaviour, distressing circumstances or emotional events.
  • The ability to deal with personal information sensitively and respect people's right to confidentiality.
  • The ability to work positively as a member of a busy team.
  • The ability to give good and regular attendance.

Other

Essential

  • A commitment to support the delivery of the best possible service to a diverse inner-city population.

Experience

Essential

  • Administrative or clerical experience.
  • Excellent administrative and organisational skills, with the ability to prioritise work.
  • The ability to produce accurate and thorough work in a prompt and efficient manner, working to set timescales.
  • Experience of using computers, with fast, accurate keyboard skills.

Desirable

  • Experience working within a healthcare setting.
  • Experience of dealing with the general public.
  • Experience of using audio typing equipment.
  • Experience and knowledge of medical terminology.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Better Health MCR

Address

Rusholme Health Centre

Walmer Street

Manchester

M14 5NP


Employer's website

https://www.betterhealthmcr.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

Better Health MCR

Address

Rusholme Health Centre

Walmer Street

Manchester

M14 5NP


Employer's website

https://www.betterhealthmcr.nhs.uk/ (Opens in a new tab)

Employer contact details

For questions about the job, contact:

HR Officer

Mohammed Nasir

gmicb-mh.jobs-rdp@nhs.net

Details

Date posted

30 September 2024

Pay scheme

Other

Salary

£23,465 to £25,415 a year

Contract

Permanent

Working pattern

Full-time

Reference number

A4060-24-0013

Job locations

Rusholme Health Centre

Walmer Street

Manchester

M14 5NP


Supporting documents

Privacy notice

Better Health MCR's privacy notice (opens in a new tab)