Job summary
The role is within the Central Administration Team,
which sits in the heart of the organisation and provides 'back office'
administration support for all the practices within Better Health MCR.
The
role is a mixture of both administration and secretarial duties with full
training provided. It is a fast-paced role within a dedicated team. It would
suit someone looking to progress their existing administration and/or
secretarial career.
Main duties of the job
Whilst this role encompasses regular key daily duties, the
team adopt a hybrid approach to the workflow. As such you will experience a
wide variety of tasks and be expected to react to the businesses' needs.
The main duties and responsibilities are listed within
the job description but the fundamental function of the team is to provide
accurate, timely and patient-centered support for the clinical and clerical
teams within the organisation.
Personal
development is of the greatest importance. As a result, training is provided
through a wide range of methods, including; one-to-one support, peer support,
manager led training, e-learning, group learning and self evaluation/
reflection.
About us
We are Better Health MCR: thinking differently,
breaking barriers, improving lives.
We are a friendly, forward-thinking, not-for-profit
social enterprise providing primary care medical services in Manchester. We
operate from four sites: The Robert Darbishire Practice in Rusholme Health
Centre (which is also head office), Crawford House on Manchester University
campus, The Whitswood Practice in Alexandra Park Health Centre and New Bank
Health Centre in Longsight. In total we have about 37,000 patients.
Our patients are very diverse and include established
communities as well as new communities from all over the world. We have good
links with the University and a sizeable student population.
Our
staff team of about 100 people has a great mix of skills and experience. We
have exciting plans to expand this team even more, to help us further our
mission to improve lives.
Job description
Job responsibilities
An outline of
the job is above. For the full job description please see the supporting
document on the right/below.
The post is full-time
(37.5 hours) and will be mostly based at The Robert Darbishire Practice,
although you may also have to be able to travel to our other sites as needed. The
usual working hours are 08:30 -17:00, Monday-Friday.
Salary will be in
the range £21,358 to £24,205 pro rata (full-time is 37.5 hours), depending on
experience. We offer membership of the NHS Pension Scheme and up to 6 weeks
holiday (inclusive of Bank Holidays). (The post is not subject to Agenda for
Change terms and conditions.)
Recruitment process:
Please apply
using the NHS Jobs online system. Your application should explain why you are
applying for the post, how you believe you would contribute to working in this
setting and demonstrate how you meet the requirements of the person
specification.
The closing date for applications is Sunday 4 December 2022. This date may
be brought forward if there are a large number of applications, so please do
not delay.
Short-listed
candidates will be invited to carry out a selection of admin-based tasks.
These tasks will be sent via email on
Friday 9 December 2022 at a pre-agreed time slot as these will be time-based. Candidates who are successful will then be
invited for a formal face-to-face interview.
Formal
interviews will be held at The Robert Darbishire Practice on Wednesday 14
December 2022.
Better Health
MCR Ltd. We are an equal opportunities employer and an accredited Real Living
Wage employer.
Job description
Job responsibilities
An outline of
the job is above. For the full job description please see the supporting
document on the right/below.
The post is full-time
(37.5 hours) and will be mostly based at The Robert Darbishire Practice,
although you may also have to be able to travel to our other sites as needed. The
usual working hours are 08:30 -17:00, Monday-Friday.
Salary will be in
the range £21,358 to £24,205 pro rata (full-time is 37.5 hours), depending on
experience. We offer membership of the NHS Pension Scheme and up to 6 weeks
holiday (inclusive of Bank Holidays). (The post is not subject to Agenda for
Change terms and conditions.)
Recruitment process:
Please apply
using the NHS Jobs online system. Your application should explain why you are
applying for the post, how you believe you would contribute to working in this
setting and demonstrate how you meet the requirements of the person
specification.
The closing date for applications is Sunday 4 December 2022. This date may
be brought forward if there are a large number of applications, so please do
not delay.
Short-listed
candidates will be invited to carry out a selection of admin-based tasks.
These tasks will be sent via email on
Friday 9 December 2022 at a pre-agreed time slot as these will be time-based. Candidates who are successful will then be
invited for a formal face-to-face interview.
Formal
interviews will be held at The Robert Darbishire Practice on Wednesday 14
December 2022.
Better Health
MCR Ltd. We are an equal opportunities employer and an accredited Real Living
Wage employer.
Person Specification
Qualifications
Essential
- A sound general education to GCSE level or equivalent, or equivalent working experience, or relevant qualifications.
- An excellent standard of grammar and spelling in the English language.
- Good general computer skills, including the ability to use email and the internet.
Desirable
- Training or qualifications in customer service, IT or other related areas.
Experience
Essential
- Excellent administrative and/or secretarial and organisational skills, with the ability to prioritise work.
- The ability to produce accurate and thorough work in a prompt and efficient manner, working to set timescales.
- Experience of word processing and skilled use of Microsoft Word.
- Fast, accurate keyboard skills.
Desirable
- Experience working within a healthcare setting.
- Previous experience of providing a secretarial service and/or clerical work.
- Experience of dealing with the general public.
- Experience of using Microsoft Excel.
- Experience of using audio typing equipment.
- Experience and knowledge of medical terminology.
Personal Skills and Abilities
Essential
- A friendly and approachable manner, with good people skills, showing understanding and care.
- The ability to communicate clearly and effectively with a wide range of individuals, both verbally and in writing.
- A conscientious approach and commitment to working in an adaptable and flexible manner.
- The ability to produce work that is accurate, thorough and well presented.
- The ability to work calmly and effectively and multi-task when required.
- The ability to deal with personal information sensitively and respect people's right to confidentiality.
- The ability to work positively as a member of a busy team.
- The ability to give good and regular attendance.
- A commitment to support the delivery of the best possible service to a diverse inner-city population.
Covid-19 Vaccinations
Essential
- Covid-19 is a dangerous disease and we need to protect our vulnerable patients and colleagues as much as possible. Vaccination against Covid-19 is strongly recommended for all NHS staff. Please state either (1) the dates of your Covid-19 vaccinations, (2) that you have an official NHS medical exemption letter, (3) the date of your upcoming vaccination appointment, or (4) that you are unvaccinated.
Person Specification
Qualifications
Essential
- A sound general education to GCSE level or equivalent, or equivalent working experience, or relevant qualifications.
- An excellent standard of grammar and spelling in the English language.
- Good general computer skills, including the ability to use email and the internet.
Desirable
- Training or qualifications in customer service, IT or other related areas.
Experience
Essential
- Excellent administrative and/or secretarial and organisational skills, with the ability to prioritise work.
- The ability to produce accurate and thorough work in a prompt and efficient manner, working to set timescales.
- Experience of word processing and skilled use of Microsoft Word.
- Fast, accurate keyboard skills.
Desirable
- Experience working within a healthcare setting.
- Previous experience of providing a secretarial service and/or clerical work.
- Experience of dealing with the general public.
- Experience of using Microsoft Excel.
- Experience of using audio typing equipment.
- Experience and knowledge of medical terminology.
Personal Skills and Abilities
Essential
- A friendly and approachable manner, with good people skills, showing understanding and care.
- The ability to communicate clearly and effectively with a wide range of individuals, both verbally and in writing.
- A conscientious approach and commitment to working in an adaptable and flexible manner.
- The ability to produce work that is accurate, thorough and well presented.
- The ability to work calmly and effectively and multi-task when required.
- The ability to deal with personal information sensitively and respect people's right to confidentiality.
- The ability to work positively as a member of a busy team.
- The ability to give good and regular attendance.
- A commitment to support the delivery of the best possible service to a diverse inner-city population.
Covid-19 Vaccinations
Essential
- Covid-19 is a dangerous disease and we need to protect our vulnerable patients and colleagues as much as possible. Vaccination against Covid-19 is strongly recommended for all NHS staff. Please state either (1) the dates of your Covid-19 vaccinations, (2) that you have an official NHS medical exemption letter, (3) the date of your upcoming vaccination appointment, or (4) that you are unvaccinated.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
