Job summary
This is a rare
and exciting opportunity for a social media professional to contribute their
expertise in frontline primary care and develop this new and unique role.
We want to
improve the lives of our patients and that means engaging with them to provide
the right information, build trust and address misunderstandings. We have
created this new role to help us start to break down some of those barriers. We
want to be a trusted and valued source of information for all of our community
and we need someone with experience and flair to make it happen.
This is
completely new to us so you would be starting with a clean slate, bringing your
expertise and experience to make the post your own, putting your stamp on our
voice and achieving lasting impact in the real world.
We're looking for
someone with enthusiasm that is excited by the idea of using their social media
experience in primary care, and who is keen to develop their expertise in the
other parts of the role.
Main duties of the job
Social media will
be an important part of the role, but there are other equally important elements.
You will be a key interface with patients, the community and NHS partners. As
well as social media this includes dealing with formal complaints, formal
patient participation and feedback, health promotion, brand promotion,
advertising and community engagement.
You'd be working
with our team of clinicians, managers and admin staff to develop our campaigns
and drive health improvement in a coordinated and targeted way.
We don't expect you
to have done all the elements before and would provide training and support. For
example, we'd guide you through the formal patient complaints process until you're
confident.
As social media is
new to us you will need to be a graduate and have three years' experience of
planning, delivering and reporting on social media campaigns. You will also be
a great communicator and able to adapt your style to the situation, from formal
to fun.
About us
We are Better
Health MCR: thinking differently, breaking barriers, improving lives.
You can see our vision, mission and values in the supporting document on the
right/below (this document is in development).
We are a friendly,
forward-thinking, not-for-profit social enterprise providing primary care services
in Manchester. We operate from three sites: The Robert Darbishire Practice (which
is also head office) in Rusholme Health Centre, The Whitswood Practice in
Alexandra Park Health Centre and New Bank Health Centre in Longsight. In total
we have about 34,000 patients.
Our patients are
very diverse and include established communities as well as new communities
from all over the world. We have good links with the University and have a
sizeable student population.
Our staff team of
almost 100 people has a great mix of skills and experience. We have exciting
plans to expand this team even more, to help us further our mission to improve
lives.
Job description
Job responsibilities
An outline of the
job is above. For the full job description please see the supporting document
on the right/below.
The post is
full-time (37.5 hours) and will be mostly based between The Robert Darbishire
Practice and working from home, although you will also need to be able to
travel to our other sites or community venues as needed. The usual core working
hours are Monday to Friday either 08:00-16:30, 08:30-17:00 or 09:00-17:30.
Salary
will be in the range £24,907 to £30,615 depending on experience (annual pay
uplift is expected shortly). We offer membership of the NHS Pension Scheme and up
to six weeks holiday. (The
post is not subject to Agenda for Change terms and conditions.)
We are currently part-way through a rebranding process and we expect to launch our new visual brand in the coming weeks.
Recruitment process
Please apply
using the NHS Jobs online system. Your application should explain why you are
applying for the post, how you believe you would contribute to working in this
setting and demonstrate how you meet the requirements of the person
specification.
The closing date for applications is Sunday 11 April 2021. This date may be
brought forward if there are a large number of applications, so please do not
delay.
Short-listed
candidates will be invited to complete written tests (remotely, or at Rusholme
Health Centre if you prefer). Candidates who are successful in the written
tests will be asked to take part in an informal interview (remotely).
Candidates who are successful in the informal interview will be invited for a
second, formal interview at Rusholme Health Centre.
Formal
interviews will be held on Thursday 29 April 2021.
Better Health MCR Ltd. We are an equal
opportunities employer and an accredited Real Living Wage employer.
Job description
Job responsibilities
An outline of the
job is above. For the full job description please see the supporting document
on the right/below.
The post is
full-time (37.5 hours) and will be mostly based between The Robert Darbishire
Practice and working from home, although you will also need to be able to
travel to our other sites or community venues as needed. The usual core working
hours are Monday to Friday either 08:00-16:30, 08:30-17:00 or 09:00-17:30.
Salary
will be in the range £24,907 to £30,615 depending on experience (annual pay
uplift is expected shortly). We offer membership of the NHS Pension Scheme and up
to six weeks holiday. (The
post is not subject to Agenda for Change terms and conditions.)
We are currently part-way through a rebranding process and we expect to launch our new visual brand in the coming weeks.
Recruitment process
Please apply
using the NHS Jobs online system. Your application should explain why you are
applying for the post, how you believe you would contribute to working in this
setting and demonstrate how you meet the requirements of the person
specification.
The closing date for applications is Sunday 11 April 2021. This date may be
brought forward if there are a large number of applications, so please do not
delay.
Short-listed
candidates will be invited to complete written tests (remotely, or at Rusholme
Health Centre if you prefer). Candidates who are successful in the written
tests will be asked to take part in an informal interview (remotely).
Candidates who are successful in the informal interview will be invited for a
second, formal interview at Rusholme Health Centre.
Formal
interviews will be held on Thursday 29 April 2021.
Better Health MCR Ltd. We are an equal
opportunities employer and an accredited Real Living Wage employer.
Person Specification
Qualifications
Essential
- A degree and/or relevant professional qualification of equivalent level.
Experience
Essential
- Three years' experience of planning, delivering and reporting on social media campaigns.
- Excellent grammar and spelling.
Personal skills and abilities
Essential
- Highly motivated, enthusiastic, adaptable and flexible in approach to work.
- The ability to produce work that is accurate, thorough and well presented, and which demonstrates a conscientious approach showing excellent attention to detail.
- Has an understanding of the organisation and the patient group and demonstrates commitment to working in this setting to improve health.
Other
Essential
- Refer to the supporting document "Job Description and Person Specification" for the full person specification.
Desirable
- Desirable criteria include previous experience working in the public sector, with the general public or with community groups.
Person Specification
Qualifications
Essential
- A degree and/or relevant professional qualification of equivalent level.
Experience
Essential
- Three years' experience of planning, delivering and reporting on social media campaigns.
- Excellent grammar and spelling.
Personal skills and abilities
Essential
- Highly motivated, enthusiastic, adaptable and flexible in approach to work.
- The ability to produce work that is accurate, thorough and well presented, and which demonstrates a conscientious approach showing excellent attention to detail.
- Has an understanding of the organisation and the patient group and demonstrates commitment to working in this setting to improve health.
Other
Essential
- Refer to the supporting document "Job Description and Person Specification" for the full person specification.
Desirable
- Desirable criteria include previous experience working in the public sector, with the general public or with community groups.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
