Job summary
Part time hours - to be discussed (20-22 hours per week, & we need flexibility to cover sickness and holiday's)Please note, the surgery hours are between 8-18.30, Mon to Fri.
Contributing to the day to day running of reception. Opening premises and checking heating and ventilation. Restoration of telephone and IT equipment. Registration of new Patients. Booking Appointments for Patients. Booking Patients as they arrive in Reception. Monitoring and Directing Patient flow throughout the surgery. Overseeing Waiting Room. Contributing to keeping the admin and paperwork up-to-date. Ensuring Doctor and Practice Nurse have relevant medical records/hospital letters/diagnostic reports for consultation. Read coding and Scanning of Patients correspondence, Hospital letters, reports etc. Ensuring medical records are kept up to date. Ensuring Doctors consulting room is kept tidy and stocked with appropriate forms. Operating computer for repeat prescriptions. Preparation of repeat prescriptions including EPS system and ensuring these are signed and checked by the Doctor. Operating computers for recording all information as required. Transferring phones to appropriate people and to night service as required. Attending courses and meetings etc. as required. Maintaining confidentiality at all times. Any other duties as may be required by Practice Manager or Doctors. Use of email for corresponding with practice teams and other agencies. Summarising medical records. Distribution of mail.
Main duties of the job
To answer queries and direct patients appropriately.
Processing prescriptions.
Dealing with incoming mail in various forms.
Admin duties as required.
Maintaining a clean waiting room.
Liaising with Healthcare professionals.
Reporting to HR/ Operational Managers.
About us
PLEASE NOTE This role is based at both South Normanton and Pinxton Surgeries (The Village Surgery)
We are a very friendly team who work together collaboratively as Amber Medical Services, which consists of Limes Medical Centre, tHE Village Surgery and Blackwell Medical Centre.
We have three partners across sites, two salaried GPs, a Nursing team and an Administrative/ Reception team on site.
Job description
Job responsibilities
Part time hours - to be discussed at interview
Contributing to the day to day running of reception. Opening premises and checking heating and ventilation. Restoration of telephone and IT equipment. Registration of new Patients. Booking Appointments for Patients. Booking Patients as they arrive in Reception. Monitoring and Directing Patient flow throughout the surgery. Overseeing Waiting Room. Contributing to keeping the admin and paperwork up-to-date. Ensuring Doctor and Practice Nurse have relevant medical records/hospital letters/diagnostic reports for consultation. Read coding and Scanning of Patients correspondence, Hospital letters, reports etc. ensuring medical records are kept up to date. Ensuring Doctors consulting room is kept tidy and stocked with appropriate forms. Operating computer for repeat prescriptions. Preparation of repeat prescriptions including EPS system and ensuring these are signed and checked by the Doctor. Operating computer for recording all information as required. Transferring phones to appropriate people and to night service as required. Attending courses, practice meetings etc. as required. Maintaining confidentiality at all times. Making refreshments for Doctor, Healthcare professionals & visitors as required. Any other duties as may be required by Practice Manager or Doctor. Use of email for corresponding with practice teams and other agencies. Summarising medical records. Distribution of mail.
Job description
Job responsibilities
Part time hours - to be discussed at interview
Contributing to the day to day running of reception. Opening premises and checking heating and ventilation. Restoration of telephone and IT equipment. Registration of new Patients. Booking Appointments for Patients. Booking Patients as they arrive in Reception. Monitoring and Directing Patient flow throughout the surgery. Overseeing Waiting Room. Contributing to keeping the admin and paperwork up-to-date. Ensuring Doctor and Practice Nurse have relevant medical records/hospital letters/diagnostic reports for consultation. Read coding and Scanning of Patients correspondence, Hospital letters, reports etc. ensuring medical records are kept up to date. Ensuring Doctors consulting room is kept tidy and stocked with appropriate forms. Operating computer for repeat prescriptions. Preparation of repeat prescriptions including EPS system and ensuring these are signed and checked by the Doctor. Operating computer for recording all information as required. Transferring phones to appropriate people and to night service as required. Attending courses, practice meetings etc. as required. Maintaining confidentiality at all times. Making refreshments for Doctor, Healthcare professionals & visitors as required. Any other duties as may be required by Practice Manager or Doctor. Use of email for corresponding with practice teams and other agencies. Summarising medical records. Distribution of mail.
Person Specification
Knowledge and skills
Essential
- Able to provide care to patients
- Good comminication skills, face to face and on the telephone
- Able to work in a team
Desirable
Qualifications
Essential
- GCSE grade A to C in English and Maths
- Good communication skills
- Computer literate
- Friendly and professional approach
- Flexible to be able to cover sickness and holidays (and at short notice)
Desirable
- Knowledge of SystmOne
- General Practice experience
Experience
Essential
- Experience of working in a public facing environment
- Experience of call handling and answering queries
- Knowledge of Microsoft Office
- Able to work as a team and individually
Desirable
- Experience of working in a GP practice
- Experience of different clinical systems including SystmOne
Person Specification
Knowledge and skills
Essential
- Able to provide care to patients
- Good comminication skills, face to face and on the telephone
- Able to work in a team
Desirable
Qualifications
Essential
- GCSE grade A to C in English and Maths
- Good communication skills
- Computer literate
- Friendly and professional approach
- Flexible to be able to cover sickness and holidays (and at short notice)
Desirable
- Knowledge of SystmOne
- General Practice experience
Experience
Essential
- Experience of working in a public facing environment
- Experience of call handling and answering queries
- Knowledge of Microsoft Office
- Able to work as a team and individually
Desirable
- Experience of working in a GP practice
- Experience of different clinical systems including SystmOne
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
