Woodcock Road Surgery

Pharmacy Technician

The closing date is 08 June 2025

Job summary

We are looking to appoint a new role for Woodcock Road Surgery, a dedicated and experienced Pharmacy Technician, full or part time applicants.

This is an exciting role for the right Pharmacy Technician to join our small supportive practice. We are looking for someone who has a planned and organised approach with an ability to prioritise own workload , work effectively independently and as a member of a team.

Pharmacy technicians play an important role, complementing clinical pharmacists, community pharmacists and other members of the multi-disciplinary team. Pharmacy technicians core role responsibilities will cover clinical, and technical and administrative categories. The purpose of the role is to lead improvements to maximise safe, cost effective best practice in prescribing to improve the quality of patient care.

This role will be employed directly via the practice and funded inline with the ARRS PCN DES requirements.

The successful applicant will play an important role in supporting our 5 GPs.

Main duties of the job

The post holder will need to have a Professional registration with GPhC. BTEC/NVQ level 3 or equivalent in pharmaceutical sciences and evidence of continued professional development (CPD).

Experience of working as a qualified, registered pharmacy technician in primary care, community or hospital pharmacy.

Key Responsibilities:

  • Medication Reviews- Assist with structured medication reviews, reconciling medicines post-discharge and ensuring accurate records
  • Repeat Prescriptions- Process and authorise repeat prescription requests in line with practice protocols and clinical guidelines
  • Medication Safety- Identify and resolve medication-related issues, ensure compliance with national and local prescribing policies and contribute to audits
  • Patient Education- Provide advice on medication use, side effects and adherence to treatment plans
  • Support our Doctors - Work with the clinical team to improve prescribing quality and manage high-risk medicines
  • Stock Management- Ensure efficient ordering, storage and disposal of medicines within the practice
  • Data and Reporting- Assist with prescribing audits, data collection and reporting for quality improvement initiatives.

About us

About us

We are a busy City Practice, providing services for 8,500 patients.

Our team includes 3 GP Partners, 2 Salaried GPs, 2 Nurses with a variety of skills including Sexual Health and Diabetes Management, a Health Care Assistant and a Phlebotomist. We are also pleased to welcome PCN employed colleagues and are joined each week by a Physiotherapist, a Mental Health Nurse, a Clinical Pharmacist and a Physician's Associate.

The clinical team is supported by a skilled and well organised administration team.

We use SystmOne for our Clinical system, and also utilise various digital platforms such as Accurx and Footfall to support our processes.

We are a well-established training Practice and welcome GP Registrars on six monthly placements and Year 5 UEA Students, twice a year.

The Practice fosters a strong ethos of mutual support and teamwork meeting regularly to discuss clinical cases.

We regularly hold staff activities outside of work to support and maintain staff emotional wellbeing and we recognise the importance of personal interests and family life, striving to create a healthy work/life balance for all staff.

If this sounds like an ideal working environment for you, drop me a line!

Details

Date posted

23 May 2025

Pay scheme

Other

Salary

Depending on experience Inline with the PCN DES Requirements

Contract

Permanent

Working pattern

Full-time, Part-time, Flexible working

Reference number

A4042-25-0001

Job locations

29 Woodcock Road

Norwich

Norfolk

NR3 3UA


Job description

Job responsibilities

Job responsibilities

Medicines Management & Optimisation

  • Support the processing of repeat prescriptions, ensuring safety, accuracy and compliance with practice protocols
  • Conduct medicines reconciliation following hospital discharges and other care transitions
  • Assist in structured medication reviews to improve patient adherence and safety
  • Monitor prescribing trends and support cost-effective prescribing within the surgery
  • Identify and address medication-related queries from patients and staff

Patient Support & Education

  • Provide patients with advice on medication use, side effects and adherence
  • Support long-term condition management by ensuring optimal medication use
  • Handle queries regarding prescriptions and medication changes

Prescribing & Administrative Support

  • Assist with repeat prescribing processes, ensuring compliance with NHS policies
  • Work with the clinical team to review and implement prescribing changes based on NHS guidelines
  • Support the practice in reducing medication waste and improving prescribing efficiency

Safety & Compliance

  • Support compliance with local and national prescribing qualities (e.g. NICE, CQC, MHRA guidelines)
  • Assist with audits, medication safety reviews and reporting
  • Ensure safe handling, storage and disposal of medicines in the practice

Teamwork & Collaboration

  • Work alongside the clinical team to improve medicines management
  • Assist in training and supervision of other staff regarding prescription processes
  • Contribute to practice quality improvement initiatives related to medication safety.

Job description

Job responsibilities

Job responsibilities

Medicines Management & Optimisation

  • Support the processing of repeat prescriptions, ensuring safety, accuracy and compliance with practice protocols
  • Conduct medicines reconciliation following hospital discharges and other care transitions
  • Assist in structured medication reviews to improve patient adherence and safety
  • Monitor prescribing trends and support cost-effective prescribing within the surgery
  • Identify and address medication-related queries from patients and staff

Patient Support & Education

  • Provide patients with advice on medication use, side effects and adherence
  • Support long-term condition management by ensuring optimal medication use
  • Handle queries regarding prescriptions and medication changes

Prescribing & Administrative Support

  • Assist with repeat prescribing processes, ensuring compliance with NHS policies
  • Work with the clinical team to review and implement prescribing changes based on NHS guidelines
  • Support the practice in reducing medication waste and improving prescribing efficiency

Safety & Compliance

  • Support compliance with local and national prescribing qualities (e.g. NICE, CQC, MHRA guidelines)
  • Assist with audits, medication safety reviews and reporting
  • Ensure safe handling, storage and disposal of medicines in the practice

Teamwork & Collaboration

  • Work alongside the clinical team to improve medicines management
  • Assist in training and supervision of other staff regarding prescription processes
  • Contribute to practice quality improvement initiatives related to medication safety.

Person Specification

Qualifications

Essential

  • The post holder will need to have a Professional registration with GPhC. BTEC/NVQ level 3 or equivalent in pharmaceutical sciences and evidence of continued professional development CPD.

Desirable

  • - CPPE - Centre for Pharmacy Postgraduate Education - completed - Primary care pharmacy education pathway
  • - the Primary Care Pharmacy Educational Pathway
  • (PCPEP) or Medicines Optimisation in Care Homes (MOCH) or courses
  • approved by the Association of Pharmacy Technicians UK (APTUK) as
  • meeting the requirements of the UK-wide APTUK/PCPA National
  • Competency Framework for Primary Care Pharmacy Technicians.

Experience

Essential

  • Experience of working as a qualified registered pharmacy technician in primary care community or hospital pharmacy.

Desirable

  • Experience of working as a qualified, registered pharmacy technician in primary care or GP practice.
Person Specification

Qualifications

Essential

  • The post holder will need to have a Professional registration with GPhC. BTEC/NVQ level 3 or equivalent in pharmaceutical sciences and evidence of continued professional development CPD.

Desirable

  • - CPPE - Centre for Pharmacy Postgraduate Education - completed - Primary care pharmacy education pathway
  • - the Primary Care Pharmacy Educational Pathway
  • (PCPEP) or Medicines Optimisation in Care Homes (MOCH) or courses
  • approved by the Association of Pharmacy Technicians UK (APTUK) as
  • meeting the requirements of the UK-wide APTUK/PCPA National
  • Competency Framework for Primary Care Pharmacy Technicians.

Experience

Essential

  • Experience of working as a qualified registered pharmacy technician in primary care community or hospital pharmacy.

Desirable

  • Experience of working as a qualified, registered pharmacy technician in primary care or GP practice.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Woodcock Road Surgery

Address

29 Woodcock Road

Norwich

Norfolk

NR3 3UA


Employer's website

https://www.woodcockroadsurgery.nhs.uk (Opens in a new tab)

Employer details

Employer name

Woodcock Road Surgery

Address

29 Woodcock Road

Norwich

Norfolk

NR3 3UA


Employer's website

https://www.woodcockroadsurgery.nhs.uk (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Practice Manager

Heidi Shadmy

heidi.shadmy1@nhs.net

07463747883

Details

Date posted

23 May 2025

Pay scheme

Other

Salary

Depending on experience Inline with the PCN DES Requirements

Contract

Permanent

Working pattern

Full-time, Part-time, Flexible working

Reference number

A4042-25-0001

Job locations

29 Woodcock Road

Norwich

Norfolk

NR3 3UA


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