Warren Lane Doctors Surgery

HR Administrator

The closing date is 24 November 2025

Job summary

Responsible for the day-to-day supervision and management of all HR Administration and associated functions.

Ensure all administration duties and responsibilities are carried out in accordance with agreed procedures, protocols and time-scales, and reporting to the management team as necessary.

Main duties of the job

HR Responsibilities Include:

Assist in recruitment and selection activities including liaising with recruitment agencies, arranging interviews, posting job adverts on websites and administering post-interview paperwork.

Co-ordinate the probation process, ensuring managerial staff have diarised meetings and have submitted appropriate paperwork for filing.

Coordinate the administration of training and development records for staff.

Co-ordinate the leaver process, including acknowledging resignations, calculating outstanding annual leave allowance and maintain records of exit interviews.

To effectively administer and update HR documentation, in line with external advisor guidance and company policy.

Monitor holiday, sickness/absence records and report to line management where triggers are reached.

Conduct DBS checks where necessary and ensure all right to work documents are up to date and recorded.

Monitor and maintain the Practice Bonus scheme of the whole Practice against objectives and report on results.

To correspond with external HR partners on the development and implementation of policies on all HR issues.

About us

Forest Medical Group is a two-site practice with a current population of over 17,000 patients. The practice has an excellent complement of clinical staff including 8 GP partners, 3 salaried GPs as well as, Practice Nurses, Nurse Associate, Clinical Pharmacist, Health Care Support Workers and Phlebotomy services as well as a team of Reception and Administrative staff.

As a practice we are an intrinsic part of the North Blaby Primary Care Network which allows us wider opportunities to support our patient group via mental health and musculoskeletal physiotherapy practitioners, midwifes and social prescribers.

We are also a teaching Practice affiliated with the University of Leicester and Jubilee training Academy for the teaching of medical students, Foundation Doctors and Registrars.

We are a SystmOne practice which lends itself to a proactive approach with a dynamic team aligned to our practice core values. The Warren Lane practice has undergone an extensive refurbishment and comprises of 11 clinical rooms, 1 pre-assessment room and 1 minor operations room. It also boasts 2 staff break out rooms, 3 open office suites and a fully equipped conference room allowing practice meetings, PLT sessions, video conferencing as well as virtual and face-to-face teaching.

We have also opened a new state of the art branch site at New Lubbesthorpe with 13 clinical rooms.

Details

Date posted

14 November 2025

Pay scheme

Other

Salary

Depending on experience

Contract

Permanent

Working pattern

Part-time

Reference number

A4039-25-0005

Job locations

Warren Lane Surgery

Leicester Forest East

Leicester

Leicestershire

LE3 3LW


Job description

Job responsibilities

Responsible for the day-to-day supervision and management of all HR Administration and associated functions.

Ensure all administration duties and responsibilities are carried out in accordance with agreed procedures, protocols and time-scales, and reporting to the management team as necessary.

HR Responsibilities Include:

Assist in recruitment and selection activities including liaising with recruitment agencies, arranging interviews, posting job adverts on websites and administering post-interview paperwork.

Co-ordinate the probation process, ensuring managerial staff have diarised meetings and have submitted appropriate paperwork for filing.

Coordinate the administration of training and development records for staff.

Co-ordinate the leaver process, including acknowledging resignations, calculating outstanding annual leave allowance and maintain records of exit interviews.

To effectively administer and update HR documentation, in line with external advisor guidance and company policy.

Monitor holiday, sickness/absence records and report to line management where triggers are reached.

Conduct DBS checks where necessary and ensure all right to work documents are up to date and recorded.

Monitor and maintain the Practice Bonus scheme of the whole Practice against objectives and report on results.

To correspond with external HR partners on the development and implementation of policies on all HR issues.

Business Responsibilities include:

Ensure all staff timesheets are collected and accurately collated for payroll, proactively reminding managers of submission deadlines.

Attend meetings, prepare agendas, write minutes, and ensure distribution of minutes as necessary.

Promote equality and diversity as part of the culture of the organisation.

Contribute to TGI Friday ensuring that Birthdays and length of service are celebrated, and that training and bonus information is shared with the teams.

To complete the NHS Workforce census monthly.

Confidentiality

In the course of seeking treatment, patients entrust us with, or allow us to gather, sensitive information in relation to their health and other matters. They do so in confidence and have the right to expect that staff will respect their privacy and act appropriately

In the performance of the duties outlined in this job description, the post-holder may have access to confidential information relating to patients and their carers, practice staff and other healthcare workers. They may also have access to information relating to the practice as a business organisation. All such information from any source is to be regarded as strictly confidential.

Information relating to patients, carers, colleagues, other healthcare workers or the business of the practice may only be divulged to authorised persons in accordance with the practice policies and procedures relating to confidentiality and the protection of personal and sensitive data.

Health & Safety

The post-holder will assist in promoting and maintaining their own and others health, safety and security as defined in the practice health & safety policy, the practice health & safety manual, and the practice infection control policy and published procedures. This will include:

Using personal security systems within the workplace according to practice guidelines

Identifying the risks involved in work activities and undertaking such activities in a way that manages those risks

Making effective use of training to update knowledge and skills

Using appropriate infection control procedures, maintaining work areas in a tidy and safe way, free from hazards

Actively reporting health and safety hazards and infection hazards immediately when recognised

Keeping own work areas and general / patient areas generally clean, assisting in the maintenance of general standards of cleanliness consistent with the scope of the job holders role

Undertaking periodic infection control training (minimum annually)

Reporting potential risks identified

Demonstrate due regard for safeguarding and promoting the welfare of children.

Equality and diversity:

The post-holder will support the equality, diversity and rights of patients, carers and colleagues, to include:

Acting in a way that recognises the importance of peoples rights, interpreting them in a way that is consistent with practice procedures and policies, and current legislation

Respecting the privacy, dignity, needs and beliefs of patients, carers and colleagues

Behaving in a manner that is welcoming to and of the individual, is non-judgmental and respects their circumstances, feelings priorities and rights.

Quality:

The post-holder will strive to maintain quality within the practice, and will:

Alert other team members to issues of quality and risk

Assess own performance and take accountability for own actions, either directly or under supervision

Contribute to the effectiveness of the team by reflecting on own and team activities and making suggestions on ways to improve and enhance the teams performance

Work effectively with individuals in other agencies to meet patients needs

Effectively manage own time, workload and resources

Job description

Job responsibilities

Responsible for the day-to-day supervision and management of all HR Administration and associated functions.

Ensure all administration duties and responsibilities are carried out in accordance with agreed procedures, protocols and time-scales, and reporting to the management team as necessary.

HR Responsibilities Include:

Assist in recruitment and selection activities including liaising with recruitment agencies, arranging interviews, posting job adverts on websites and administering post-interview paperwork.

Co-ordinate the probation process, ensuring managerial staff have diarised meetings and have submitted appropriate paperwork for filing.

Coordinate the administration of training and development records for staff.

Co-ordinate the leaver process, including acknowledging resignations, calculating outstanding annual leave allowance and maintain records of exit interviews.

To effectively administer and update HR documentation, in line with external advisor guidance and company policy.

Monitor holiday, sickness/absence records and report to line management where triggers are reached.

Conduct DBS checks where necessary and ensure all right to work documents are up to date and recorded.

Monitor and maintain the Practice Bonus scheme of the whole Practice against objectives and report on results.

To correspond with external HR partners on the development and implementation of policies on all HR issues.

Business Responsibilities include:

Ensure all staff timesheets are collected and accurately collated for payroll, proactively reminding managers of submission deadlines.

Attend meetings, prepare agendas, write minutes, and ensure distribution of minutes as necessary.

Promote equality and diversity as part of the culture of the organisation.

Contribute to TGI Friday ensuring that Birthdays and length of service are celebrated, and that training and bonus information is shared with the teams.

To complete the NHS Workforce census monthly.

Confidentiality

In the course of seeking treatment, patients entrust us with, or allow us to gather, sensitive information in relation to their health and other matters. They do so in confidence and have the right to expect that staff will respect their privacy and act appropriately

In the performance of the duties outlined in this job description, the post-holder may have access to confidential information relating to patients and their carers, practice staff and other healthcare workers. They may also have access to information relating to the practice as a business organisation. All such information from any source is to be regarded as strictly confidential.

Information relating to patients, carers, colleagues, other healthcare workers or the business of the practice may only be divulged to authorised persons in accordance with the practice policies and procedures relating to confidentiality and the protection of personal and sensitive data.

Health & Safety

The post-holder will assist in promoting and maintaining their own and others health, safety and security as defined in the practice health & safety policy, the practice health & safety manual, and the practice infection control policy and published procedures. This will include:

Using personal security systems within the workplace according to practice guidelines

Identifying the risks involved in work activities and undertaking such activities in a way that manages those risks

Making effective use of training to update knowledge and skills

Using appropriate infection control procedures, maintaining work areas in a tidy and safe way, free from hazards

Actively reporting health and safety hazards and infection hazards immediately when recognised

Keeping own work areas and general / patient areas generally clean, assisting in the maintenance of general standards of cleanliness consistent with the scope of the job holders role

Undertaking periodic infection control training (minimum annually)

Reporting potential risks identified

Demonstrate due regard for safeguarding and promoting the welfare of children.

Equality and diversity:

The post-holder will support the equality, diversity and rights of patients, carers and colleagues, to include:

Acting in a way that recognises the importance of peoples rights, interpreting them in a way that is consistent with practice procedures and policies, and current legislation

Respecting the privacy, dignity, needs and beliefs of patients, carers and colleagues

Behaving in a manner that is welcoming to and of the individual, is non-judgmental and respects their circumstances, feelings priorities and rights.

Quality:

The post-holder will strive to maintain quality within the practice, and will:

Alert other team members to issues of quality and risk

Assess own performance and take accountability for own actions, either directly or under supervision

Contribute to the effectiveness of the team by reflecting on own and team activities and making suggestions on ways to improve and enhance the teams performance

Work effectively with individuals in other agencies to meet patients needs

Effectively manage own time, workload and resources

Person Specification

Experience

Essential

  • Proficient in the use of Microsoft Office packages, including Outlook, and able to learn new software
  • packages
  • Experience of building and maintaining professional working relationships
  • Excellent verbal and written communication skills, with the ability to relate to people at all levels
  • Knowledge of working with a wide range of people from different backgrounds, with differing needs and
  • requirements
  • Knowledge and understanding of confidentiality and General Data Protection Regulation
  • Ability to work under own initiative and understanding the limitations of the role
  • Maintaining professionalism in dealing with sensitive or
  • personal information
  • Organisational and administrative skills including an aptitude for attention to detail
  • Excellent writing and computer literacy skills
  • Evidence of reliability and trustworthiness
  • A willing team player with a positive attitude towards change

Desirable

  • Experience of working within a HR Department.
Person Specification

Experience

Essential

  • Proficient in the use of Microsoft Office packages, including Outlook, and able to learn new software
  • packages
  • Experience of building and maintaining professional working relationships
  • Excellent verbal and written communication skills, with the ability to relate to people at all levels
  • Knowledge of working with a wide range of people from different backgrounds, with differing needs and
  • requirements
  • Knowledge and understanding of confidentiality and General Data Protection Regulation
  • Ability to work under own initiative and understanding the limitations of the role
  • Maintaining professionalism in dealing with sensitive or
  • personal information
  • Organisational and administrative skills including an aptitude for attention to detail
  • Excellent writing and computer literacy skills
  • Evidence of reliability and trustworthiness
  • A willing team player with a positive attitude towards change

Desirable

  • Experience of working within a HR Department.

Employer details

Employer name

Warren Lane Doctors Surgery

Address

Warren Lane Surgery

Leicester Forest East

Leicester

Leicestershire

LE3 3LW


Employer's website

https://www.foresthousemedicalcentre.co.uk/homepage (Opens in a new tab)


Employer details

Employer name

Warren Lane Doctors Surgery

Address

Warren Lane Surgery

Leicester Forest East

Leicester

Leicestershire

LE3 3LW


Employer's website

https://www.foresthousemedicalcentre.co.uk/homepage (Opens in a new tab)


Employer contact details

For questions about the job, contact:

HR Manager

Molly Creese

molly.creese@nhs.net

07387838816

Details

Date posted

14 November 2025

Pay scheme

Other

Salary

Depending on experience

Contract

Permanent

Working pattern

Part-time

Reference number

A4039-25-0005

Job locations

Warren Lane Surgery

Leicester Forest East

Leicester

Leicestershire

LE3 3LW


Supporting documents

Privacy notice

Warren Lane Doctors Surgery's privacy notice (opens in a new tab)