Administration

Job summary

We are looking for an Administration Assistant to join our practice. This is a great opportunity for the right candidate to join a friendly and supportive team.

The role is varied, covering all aspects of practice administration. You will need to be computer literate and have excellent communication skills. Previous experience in a GP practice would be an advantage but is not essential. Enthusiasm, initiative, a desire to learn along with a focus on quality and attention to detail are what we are seeking. Full training will be provided along with the opportunity for future development.

Hours of work are 30 hours per week, Monday - Friday.

Main duties of the job

To ensure that correct data is accurately entered into patient notes, facilitate effective communication with patients and other outside agencies, dealing with patients over the phone and handling queries.

Scanning and clinical read coding of confidential letters and reports into patient records

Deal with enquiries from patients and outside agencies

Provide assistance to the clinical team regarding correspondence, reports and enquiries

To work as a member of the administrative team, sharing responsibility for completing tasks and informing the team leader of any problems occurring that need further attention.

Any other reasonable tasks as requested by the Team Leaders to support the team in providing a continuing quality service for patients

Completing Referrals, Chase Clinic Letters and Appointments, Advice and Guidance Requests, General Communication to Patients / Healthcare Professionals

Participation and completion of all Mandatory training (internal and external courses)

Undertake other duties as may reasonably be required

Coding and booking appointments where required and following protocol

Dealing with confidential safeguarding documents

Phoning and speaking with patients to book appointments etc.

About us

We are a small friendly GP Practice, with just under 10 000 patients. We have 3 Gp Partners, Salaried Gp's & Registrars, Nurses, Hca, Trainee Nursing Associate aloong with our reception and admin team.