Health Care Assistant

Job summary

We are looking for a motivated and compassionate Health Care Assistant (HCA) to join our friendly and supportive primary care team.

The HCA will support the clinical and administrative teams to improve patient access, enhance patient experience and help reduce GP workload. The role includes patient-facing clinical support, health check activities, preparation for long-term condition reviews, and clinical administrative responsibilities such as room preparation, stock control and safety checks.

Working under the supervision of GPs and the nursing team, the postholder will provide safe delegated clinical support while contributing to the smooth running of clinics and the wider practice environment.

This is an excellent opportunity for someone who enjoys working as part of a multidisciplinary team and is passionate about delivering high-quality patient care in general practice.

Main duties of the job

The Health Care Assistant will support the clinical team in delivering safe and effective patient care while helping maintain efficient practice operations.

Duties include performing routine observations such as blood pressure, pulse, temperature, oxygen saturation, height, weight and BMI, undertaking urine dipstick testing, supporting NHS Health Checks, and collecting lifestyle information including smoking status and alcohol intake. The role will also support preparation for long-term condition and medication reviews by gathering clinical information and completing templates under supervision.

The postholder will assist with patient care navigation, signposting patients to appropriate services and supporting health promotion.

Clinical administrative duties include preparing and restocking clinical rooms, monitoring clinical stock levels, rotating stock and checking expiry dates. The role also includes infection prevention and control checks, monitoring waste disposal and sharps bins, and ensuring clinical areas remain clean and compliant.

Additional responsibilities include daily and weekly safety checks of emergency equipment and medical kits, fridge temperature monitoring in line with cold chain guidance, preparing equipment for clinics and procedures, and supporting workflow tasks, scanning and patient recalls where appropriate.

About us

Avon Valley Practice is a busy and friendly GP practice committed to delivering high-quality patient care to our local community.

We pride ourselves on being a supportive and collaborative team, working closely with our Primary Care Network colleagues to provide accessible and effective services for our patients.

Our team includes GPs, nurses, healthcare assistants, pharmacists, and an experienced administrative team who work together to deliver safe, patient-centred care.

We are committed to staff wellbeing, development and creating a positive working environment where every team member plays an important role in supporting our patients.