Job summary
* 2x Vacancies available*
Job Summary
To support the Great Yarmouth and Northern Villages Primary Care Network to ensure
the delivery of safe, effective and efficient systems for repeat prescribing,
medicines optimisation, reducing medicines waste and maximising patient
outcomes.
To support the Primary Care Network in working
with the PCN Senior Clinical Pharmacist and Care Home MDTs to facilitate
delivery of the PCN Care Home DES.
The role will also include training and
development of administrators to support improved co-ordination and effective
pharmacy administration within general practice, especially with relation to
repeat prescribing systems and processes.
Note the Pharmacy Technician will be supervised
and managed by the PCN Senior Clinical Pharmacist.
Main duties of the job
To undertake medicines reconciliation in
accordance with Practice & PCN protocols and to update patients medical
records / prescribing accordingly.
To work with Practice and Care Home MDTs to
facilitate delivery of the PCN Care Home DES with regard to Structured
Med Reviews.
To support the achievement of the Practices
prescribing Quality and Outcomes Framework, Prescribing Improvement and audit
targets.
Working with the Practices to contribute to the
review and development of repeat prescribing protocols / Standard Operating
Procedures to improve the efficiency and effectiveness of repeat prescribing
systems.
To provide advice to GPs, staff, Care Home
staff, patients and their carers regarding changes to prescribing to support
the improvement of prescribing safety, quality and cost effectiveness.
To participate in med audits.
To support the Practices to provide medication
reviews, patient information leaflets, medicine awareness; and to undertake
community visits as appropriate.
To take a proactive approach to the safe
handling of prescriptions, including assessment of risk and making
recommendations for improvement.
To advise on the sourcing and safe management of
medicines as appropriate.
Be responsible for the organisation, planning
and of own workload to meet set deadlines.
About us
The Great Yarmouth and Northern Villages Primary Care Network are made up of 4 practices:
The Park Surgery, East Norfolk Medical Practice, Fleggburgh surgery and Coastal Partnership.
We have a strong working relationship and a common goal to improve the lives of our locality. We are looking for two hard working enthusiastic individuals to join our expanding team and support us in delivering our PCN goals.
Job description
Job responsibilities
additional responsibilities include but are not limited to:
Responsibility for administration
Other duties and responsibilities to be undertaken may include
any or all the items in the following list:
Taking messages and passing on information as
appropriate.
Computer data entry/data allocation and collation,
processing and recording information in accordance with practice procedures.
Initiating contact with and responding to
requests from patients, other team members and associated healthcare
professionals and providers.
Helping to maintain a positive, patient focussed
culture.
Helping to maintain a positive, supportive
culture across all practices teams.
Any other duties commensurate with this
position.
Duties will vary from time to time under the direction of the
partners / practice managers dependent on current and evolving practice
workload and staffing levels.
Patient services
To provide medication review services to
patients in the practices, domiciliary visits and in residential and nursing
homes, and to deliver pharmaceutical care plans that maximise cost-effective
prescribing and improve the quality of patient care.
To support the CCG/CSU and Practice medicine
management team and all other relevant health professionals in the
implementation of rational cost-effective prescribing.
To help plan, develop and support the
introduction of new working processes within the PCN and Practices to optimise
the quality of prescribing.
Communication
The post-holder should recognise the importance of effective
communication within the team and will strive to:
Communicate effectively with other team members.
Communicate effectively with patients and
carers.
Recognize peoples needs for alternative methods
of communication and respond accordingly.
Health & Safety:
The post-holder will assist in promoting and maintaining their
own and others health, safety and security as defined in the practice Health
& Safety Policy, the practice Health & Safety Manual, and the practice
Infection Control policy and published procedures.
This will include:
Using personal security systems within the
workplace according to PCN and Practice guidelines.
Identifying the risks involved in work
activities and undertaking such activities in a way that manages those risks
Making effective use of training to update
knowledge and skills
Using appropriate infection control procedures,
maintaining work areas in a tidy and safe way and free from hazards
Actively reporting of health and safety hazards
and infection hazards immediately when recognised
Keeping own work areas and general / patient
areas generally clean, assisting in the maintenance of general standards of
cleanliness consistent with the scope of the job holders role
Undertaking periodic infection control and other
mandatory training (minimum annually)
Reporting potential risks identified
Job description
Job responsibilities
additional responsibilities include but are not limited to:
Responsibility for administration
Other duties and responsibilities to be undertaken may include
any or all the items in the following list:
Taking messages and passing on information as
appropriate.
Computer data entry/data allocation and collation,
processing and recording information in accordance with practice procedures.
Initiating contact with and responding to
requests from patients, other team members and associated healthcare
professionals and providers.
Helping to maintain a positive, patient focussed
culture.
Helping to maintain a positive, supportive
culture across all practices teams.
Any other duties commensurate with this
position.
Duties will vary from time to time under the direction of the
partners / practice managers dependent on current and evolving practice
workload and staffing levels.
Patient services
To provide medication review services to
patients in the practices, domiciliary visits and in residential and nursing
homes, and to deliver pharmaceutical care plans that maximise cost-effective
prescribing and improve the quality of patient care.
To support the CCG/CSU and Practice medicine
management team and all other relevant health professionals in the
implementation of rational cost-effective prescribing.
To help plan, develop and support the
introduction of new working processes within the PCN and Practices to optimise
the quality of prescribing.
Communication
The post-holder should recognise the importance of effective
communication within the team and will strive to:
Communicate effectively with other team members.
Communicate effectively with patients and
carers.
Recognize peoples needs for alternative methods
of communication and respond accordingly.
Health & Safety:
The post-holder will assist in promoting and maintaining their
own and others health, safety and security as defined in the practice Health
& Safety Policy, the practice Health & Safety Manual, and the practice
Infection Control policy and published procedures.
This will include:
Using personal security systems within the
workplace according to PCN and Practice guidelines.
Identifying the risks involved in work
activities and undertaking such activities in a way that manages those risks
Making effective use of training to update
knowledge and skills
Using appropriate infection control procedures,
maintaining work areas in a tidy and safe way and free from hazards
Actively reporting of health and safety hazards
and infection hazards immediately when recognised
Keeping own work areas and general / patient
areas generally clean, assisting in the maintenance of general standards of
cleanliness consistent with the scope of the job holders role
Undertaking periodic infection control and other
mandatory training (minimum annually)
Reporting potential risks identified
Person Specification
Qualifications
Essential
- Registered with the GPhC as a Pharmacy Technician
- Pharmacy Technician NVQ3 or equivalent
- Excellent communication skills, both verbal and written
- Good IT skills
- Good organisational skills
- Ability to work under pressure in a busy environment
- Ability to work as part of a team
- Motivational & negotiation skills
- Time management skills. Ability to plan, prioritise and organise workload
- Awareness and understanding of competency requirements and boundaries of ones own practice.
- Continued commitment to improve skills and ability in new areas of work
- Knowledge of audit and research
- Self-motivated, able to work collaboratively and independently
- Understanding of clinical governance and risk management
- Ability to work flexibly with the ability to travel between sites.
- Clean/valid driving licence
Desirable
- Medicines reconciliation Certificate or equivalent
- ACT qualification
- Experience of prescribing/clinical systems such as SystemOne
- Recent previous experience within comparable role in General Practice
- Previous experience working within a patient facing role
- People management
- Awareness of NHS Medicines Management and Optimisation processes
- Innovative
Experience
Desirable
- Experience of working in primary care
- Experience of working in a GP practice
- Experience of working as a Pharmacy Technician for 3+ years
Person Specification
Qualifications
Essential
- Registered with the GPhC as a Pharmacy Technician
- Pharmacy Technician NVQ3 or equivalent
- Excellent communication skills, both verbal and written
- Good IT skills
- Good organisational skills
- Ability to work under pressure in a busy environment
- Ability to work as part of a team
- Motivational & negotiation skills
- Time management skills. Ability to plan, prioritise and organise workload
- Awareness and understanding of competency requirements and boundaries of ones own practice.
- Continued commitment to improve skills and ability in new areas of work
- Knowledge of audit and research
- Self-motivated, able to work collaboratively and independently
- Understanding of clinical governance and risk management
- Ability to work flexibly with the ability to travel between sites.
- Clean/valid driving licence
Desirable
- Medicines reconciliation Certificate or equivalent
- ACT qualification
- Experience of prescribing/clinical systems such as SystemOne
- Recent previous experience within comparable role in General Practice
- Previous experience working within a patient facing role
- People management
- Awareness of NHS Medicines Management and Optimisation processes
- Innovative
Experience
Desirable
- Experience of working in primary care
- Experience of working in a GP practice
- Experience of working as a Pharmacy Technician for 3+ years
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see
NHS Careers website (opens in a new window).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see
NHS Careers website (opens in a new window).
