Job summary
An exciting opportunity has arisen for an accomplished and
highly motivated manager to join our well established and respected medical
practice, Undercliffe Surgery.
Previous management experience, leadership skills, knowledge
of SystmOne, a sound understanding of Practice finances and effective
communication skills at all levels are essential.
The successful applicant will adopt a strategic approach to
the development and management of services, ensuring service development and
delivery is in accordance with local and national guidelines.
Salary dependent on experience and skills.
PLEASE NOTE: Interviews are planned for w/c 22nd and 29th January.
Main duties of the job
The main focus will be on business, finance, information
technology and practice development, including income generation.
The successful applicant will need to keep abreast of NHS
developments that will impact on General Practice, seeking challenges and
opportunities and ensuring new guidance is communicated and implemented.
About us
We are a forward-thinking patient focused practice with 3
partners and a list size of 10,900. We are based in purpose built health centre
in Heckmondwike close to M62 transport links.
Undercliffe Surgery is a long established training practice,
with high QOF achievements and a caring, dedicated and welcoming staff team.
We are looking for someone well-organised with strong
leadership and interpersonal skills to join our friendly team.
Experience of collaborative working would also be a bonus as
we are active in Spen Health & Wellbeing PCN.
Visits are welcomed so please get in touch if you would like to
know more about our surgery.
Job description
Job responsibilities
Please refer to the attached Job Description for full details.
The successful candidate will need to demonstrate robust leadership and communication skills, be well organised, highly motivated and financially astute. There is a requirement to manage and take responsibility for all business aspects of the practice. In addition, the candidate must have the ability to provide strategic guidance and planning to the partners. Prior experience in general practice is an essential criteria for this role.
Supported by an excellent administrative and clinical team, you will also have the vision, willingness and drive to adapt to NHS targets and changes within a profitable, efficient, fast-paced, working environment.
The role of a Practice Business Manager in General Practice is dynamic and evolving and this job description will change and evolve over time.
The ideal candidate will:
- Possess robust finance and business skills to maintain and improve the profitability of the business
- Proactively look for potential opportunities, manage challenge and change effectively
- Develop and co-ordinate systems to improve the efficiency and effectiveness of the practice
- Be committed to supporting the delivery of excellent patient care with vision, willingness and drive
- Be self-motivated, energetic, flexible and extremely organised, being able to connect with people to achieve practice goals and development
- Demonstrate excellent organisational and effective communication skills
- Ability to manage change through motivation and leadership
- Strategic thinker and planner
- Ability to deliver against key targets
- Knowledge and skills of HR/Employment Law and the ability to act sensitively and effectively
- Ensure compliance with CQC requirements and assessments
- Lead and chair practice meetings as appropriate
- Ability to self-motivate, prioritise organise and/or delegate workload
- Good IT knowledge and experience
- Ensure practice policy and standards compliance
- Ability to present the practice to external groups
- Ability to identify, develop and deliver initiatives
- The ability to enjoy diversity and sometimes the unexpected
Job description
Job responsibilities
Please refer to the attached Job Description for full details.
The successful candidate will need to demonstrate robust leadership and communication skills, be well organised, highly motivated and financially astute. There is a requirement to manage and take responsibility for all business aspects of the practice. In addition, the candidate must have the ability to provide strategic guidance and planning to the partners. Prior experience in general practice is an essential criteria for this role.
Supported by an excellent administrative and clinical team, you will also have the vision, willingness and drive to adapt to NHS targets and changes within a profitable, efficient, fast-paced, working environment.
The role of a Practice Business Manager in General Practice is dynamic and evolving and this job description will change and evolve over time.
The ideal candidate will:
- Possess robust finance and business skills to maintain and improve the profitability of the business
- Proactively look for potential opportunities, manage challenge and change effectively
- Develop and co-ordinate systems to improve the efficiency and effectiveness of the practice
- Be committed to supporting the delivery of excellent patient care with vision, willingness and drive
- Be self-motivated, energetic, flexible and extremely organised, being able to connect with people to achieve practice goals and development
- Demonstrate excellent organisational and effective communication skills
- Ability to manage change through motivation and leadership
- Strategic thinker and planner
- Ability to deliver against key targets
- Knowledge and skills of HR/Employment Law and the ability to act sensitively and effectively
- Ensure compliance with CQC requirements and assessments
- Lead and chair practice meetings as appropriate
- Ability to self-motivate, prioritise organise and/or delegate workload
- Good IT knowledge and experience
- Ensure practice policy and standards compliance
- Ability to present the practice to external groups
- Ability to identify, develop and deliver initiatives
- The ability to enjoy diversity and sometimes the unexpected
Person Specification
Experience
Essential
- Management experience in the NHS or in practice management
- Experience of communicating with and managing people
- Experience of working in teams; able to promote teamwork and employee satisfaction
- Management of IT systems
- Financial management experience
Desirable
- Experience of strategic business planning
- Experience of working with regulatory bodies and preparing for inspections
- Experience as a business manager, with knowledge of employment law and accounts
Qualifications
Essential
- Evidence of a sound education to A level standard or equivalent
- Evidence of a commitment to continuing professional development
Desirable
- Degree level certification
- Relevant management or finance qualification
Personal Qualities
Essential
- Sufficient English language fluency as required under the Immigration Act 2016
- Personable and approachable
- Self-motivated and confident
- Enthusiasm, with energy and drive
- Confidential and conscientious
- Possesses integrity and leads by example
- Trustworthy, honest, reliable, caring and sympathetic
- Hard working, reliable and resourceful
- Willing to work flexible hours as necessary
- Considered, steady approach
- Diplomacy
Key Skills
Essential
- A solutions focused approach to problem solving
- Intelligent, quick learner
- Effective communication (oral and written) and excellent inter-personal skills
- Approachable with the ability to listen and empathise
- Delegation and empowerment of staff
- Appropriate IT skills
- Leadership skills, including excellent people management skills
- Good time management
- Computer literate
- Customer service and complaints resolution
- Negotiating and managing conflict
- Able to manage change and cope with pressure
- Networking and facilitation
- Motivational
Desirable
- Project Management
- Change Management
Person Specification
Experience
Essential
- Management experience in the NHS or in practice management
- Experience of communicating with and managing people
- Experience of working in teams; able to promote teamwork and employee satisfaction
- Management of IT systems
- Financial management experience
Desirable
- Experience of strategic business planning
- Experience of working with regulatory bodies and preparing for inspections
- Experience as a business manager, with knowledge of employment law and accounts
Qualifications
Essential
- Evidence of a sound education to A level standard or equivalent
- Evidence of a commitment to continuing professional development
Desirable
- Degree level certification
- Relevant management or finance qualification
Personal Qualities
Essential
- Sufficient English language fluency as required under the Immigration Act 2016
- Personable and approachable
- Self-motivated and confident
- Enthusiasm, with energy and drive
- Confidential and conscientious
- Possesses integrity and leads by example
- Trustworthy, honest, reliable, caring and sympathetic
- Hard working, reliable and resourceful
- Willing to work flexible hours as necessary
- Considered, steady approach
- Diplomacy
Key Skills
Essential
- A solutions focused approach to problem solving
- Intelligent, quick learner
- Effective communication (oral and written) and excellent inter-personal skills
- Approachable with the ability to listen and empathise
- Delegation and empowerment of staff
- Appropriate IT skills
- Leadership skills, including excellent people management skills
- Good time management
- Computer literate
- Customer service and complaints resolution
- Negotiating and managing conflict
- Able to manage change and cope with pressure
- Networking and facilitation
- Motivational
Desirable
- Project Management
- Change Management
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.