Clarendon Surgery & The Angel Medical Practice

Care Navigator (Reception Admin)

Information:

This job is now closed

Job summary

An excellent opportunity has arisen for a enthusiastic and ideally experienced, Care Navigator with the ability to work well under pressure to join our friendly practice team with 2 GP partners and 10,200 patients.

Shift patterns are Mon - Fri between 8 - 6.30 pm and you will be required to work from either of our 2 sites. We are accepting applications for Full or Part time postions.

Main duties of the job

To be responsible for undertaking a wide range of reception, secretarial and administrative duties and the provision of administration support to the multidisciplinary team. Duties can include but are not limited to, greeting and directing patients, effective use of the appointment system, booking appointments, admin triage, prescriptions, registrations and deductions, processing of information (electronic and hard copy) in a timely manner and assisting patients as required.

To act as the central point of contact for patients, the distribution of information, messages and enquiries for the clinical team, liaising with multidisciplinary team members and external agencies such as secondary care and community service providers, in accordance with current polices.

About us

Clarendon Surgery and The Angel Medical Practice is a busy, friendly 2 Partner practice located across 2 sites in the heart of Salford South East.

We are lucky enough to have a fantastic and multi-disciplinary committed team who provide high quality services to our 10,200 patients. These include:

8 Salaried GPs

1 ANP

1 In-house Pharmacist (+ ARRS pharmacy)

2 Nurses

1 Assistant Practitioner

1 GPA

1 Care Coordinator

1 First Contact Physiotherapist

All supported by our team of admin support, Practice Manager & Business Manager

Details

Date posted

17 June 2024

Pay scheme

Other

Salary

£11.44 to £12 an hour Dependent on relevent experience & capability

Contract

Fixed term

Duration

1 years

Working pattern

Full-time, Part-time

Reference number

A4010-06-24-CN

Job locations

Clarendon Medical Practice

Pendleton Gateway

1 The Broadwalk, Salford

Gtr Manchester

M6 5FX


The Angel Medical Practice

The Angel Living Centre

Salford

Gtr Manchester

M3 6FA


Job description

Job responsibilities

Please see the attached Job Description for a full breakdown of the role specifics.

You can also contact the practice on 0161 983 0190 to have an informal chat about the post.

Job description

Job responsibilities

Please see the attached Job Description for a full breakdown of the role specifics.

You can also contact the practice on 0161 983 0190 to have an informal chat about the post.

Person Specification

Qualifications

Essential

  • Good Secondary Education - GCSE A - C English & Maths

Desirable

  • Experience of working in a public facing reception environment
  • Primary Care experience

Experience

Essential

  • Excellent keyboard and computer skills
  • Excellent verbal and written communication skills
  • Flexibility in working arrangements and hours is essential
  • Non smoker essentia

Desirable

  • Experience of working in a GP Practice
  • Experience of EMIS and AccuRx

Qualities & Attributes

Essential

  • Excellent Customer Service
  • An understanding, acceptance and adherence to the need for strict confidentiality.
  • Ability to use own judgement, resourcefulness and common sense.
  • Ability to work without direct supervision and determine own workload priorities.
  • Ability to work as part of an integrated multi-skilled team
  • Pleasant and articulate.
  • Ability to work under pressure.
  • Ability to work in a changing environment.
  • Able to use own initiative

Desirable

  • Full Driving Licence
Person Specification

Qualifications

Essential

  • Good Secondary Education - GCSE A - C English & Maths

Desirable

  • Experience of working in a public facing reception environment
  • Primary Care experience

Experience

Essential

  • Excellent keyboard and computer skills
  • Excellent verbal and written communication skills
  • Flexibility in working arrangements and hours is essential
  • Non smoker essentia

Desirable

  • Experience of working in a GP Practice
  • Experience of EMIS and AccuRx

Qualities & Attributes

Essential

  • Excellent Customer Service
  • An understanding, acceptance and adherence to the need for strict confidentiality.
  • Ability to use own judgement, resourcefulness and common sense.
  • Ability to work without direct supervision and determine own workload priorities.
  • Ability to work as part of an integrated multi-skilled team
  • Pleasant and articulate.
  • Ability to work under pressure.
  • Ability to work in a changing environment.
  • Able to use own initiative

Desirable

  • Full Driving Licence

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Clarendon Surgery & The Angel Medical Practice

Address

Clarendon Medical Practice

Pendleton Gateway

1 The Broadwalk, Salford

Gtr Manchester

M6 5FX


Employer's website

https://www.clarendonsurgery.co.uk (Opens in a new tab)

Employer details

Employer name

Clarendon Surgery & The Angel Medical Practice

Address

Clarendon Medical Practice

Pendleton Gateway

1 The Broadwalk, Salford

Gtr Manchester

M6 5FX


Employer's website

https://www.clarendonsurgery.co.uk (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Business Manager

Janine Crowshaw

janine.crowshaw@nhs.net

+441619830190

Details

Date posted

17 June 2024

Pay scheme

Other

Salary

£11.44 to £12 an hour Dependent on relevent experience & capability

Contract

Fixed term

Duration

1 years

Working pattern

Full-time, Part-time

Reference number

A4010-06-24-CN

Job locations

Clarendon Medical Practice

Pendleton Gateway

1 The Broadwalk, Salford

Gtr Manchester

M6 5FX


The Angel Medical Practice

The Angel Living Centre

Salford

Gtr Manchester

M3 6FA


Supporting documents

Privacy notice

Clarendon Surgery & The Angel Medical Practice's privacy notice (opens in a new tab)