Receptionist/administrator

Kings Norton Surgery

Information:

This job is now closed

Job summary

An opportunity has arisen to join our friendly team as a receptionist/administrator in our busy GP surgery. Our surgery is split across two sites in Kings Norton and Stirchley. We have a combined list size of approximately 14000 patients. We are also a teaching practice, teaching medical students and doctors training in general practice. The successful applicant will be expected to work at both sites and will need to have their own car and a full driving licence.

Main duties of the job

You will be expected to perform a range of reception and administrative tasks within the practice. You should have experience in dealing with the public, be adaptable and flexible to the changing needs of the practice. You must be organised and able to manage your own time, working independently at times and also as part of the practice team.

About us

We are a small friendly team of six partners, three salaried GP's, four nurses and healthcare assistants and nine reception/admin staff working across two surgeries. Within our team we encourage shared values and a great work ethic.

Date posted

22 August 2023

Pay scheme

Other

Salary

Depending on experience

Contract

Permanent

Working pattern

Part-time

Reference number

A3972-23-0000

Job locations

The Kings Norton Surgery

66 Redditch Road

Kings Norton

Birmingham

B38 8QS


1536 Pershore Road

Stirchley

Birmingham

B30 2NW


Job description

Job responsibilities

Receive, assist and direct patients in accessing the appropriate service or healthcare professional in a courteous, efficient and effective way. To provide administrative support to the practice team and perform administrative tasks to support the needs of the practice. Support the management team in promoting equality, diversity and inclusion, health and safety, quality and continuous improvement, confidentiality, collaborative working, service delivery, learning and development and carry out other duties as directed by the management team.

Job description

Job responsibilities

Receive, assist and direct patients in accessing the appropriate service or healthcare professional in a courteous, efficient and effective way. To provide administrative support to the practice team and perform administrative tasks to support the needs of the practice. Support the management team in promoting equality, diversity and inclusion, health and safety, quality and continuous improvement, confidentiality, collaborative working, service delivery, learning and development and carry out other duties as directed by the management team.

Person Specification

Qualifications

Essential

  • Educated to GCSE level or equivalent.

Desirable

  • Experience of working in a healthcare setting.
Person Specification

Qualifications

Essential

  • Educated to GCSE level or equivalent.

Desirable

  • Experience of working in a healthcare setting.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Kings Norton Surgery

Address

The Kings Norton Surgery

66 Redditch Road

Kings Norton

Birmingham

B38 8QS


Employer's website

https://www.kingsnortonsurgery.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

Kings Norton Surgery

Address

The Kings Norton Surgery

66 Redditch Road

Kings Norton

Birmingham

B38 8QS


Employer's website

https://www.kingsnortonsurgery.nhs.uk/ (Opens in a new tab)

For questions about the job, contact:

Practice Manager

Lesley Collins

lesley.collins1@nhs.net

01214582550

Date posted

22 August 2023

Pay scheme

Other

Salary

Depending on experience

Contract

Permanent

Working pattern

Part-time

Reference number

A3972-23-0000

Job locations

The Kings Norton Surgery

66 Redditch Road

Kings Norton

Birmingham

B38 8QS


1536 Pershore Road

Stirchley

Birmingham

B30 2NW


Supporting documents

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