Care Navigator/Receptionist

Job summary

An exciting opportunity has arisen to work within our experienced administration team.

We are looking for someone who is highly motivated, enthusiastic and adaptable and who also has a passion for helping and supporting patients.

We are looking for someone who is able to work independently, can be flexible with their working pattern and has excellent communication skills.

So, why would you want to work for us?.....

You can enjoy the benefits of:

A paid 30 minute lunch break.

Company wellbeing events.

Employee Assistance Programme which provides around the clock support and wellbeing solutions to employees and their immediate family.

NHS Blue light Discount.

The opportunity to join the NHS pension scheme.

The practice has a commitment to training and development of its team.

Also, here is what some of our employees say about working for us!

"Every day brings a new challenge. I am continually learning."

"The satisfaction of knowing you've helped someone."

"I love working at Radford Medical Practice, the staff are really nice to work with, everyone works as a team and you can always ask for help if you need it from a member of the admin team or clinical team, everyone is always happy to help."

"Radford Medical Practice has a diverse staff ratio."

To apply, please email your CV to lesley.bethell@nhs.net. If you have any questions please contact the management team on 0115 6973018.

We look forward to meeting you!

Main duties of the job

This role involves daily face-to-face and telephone contact with patients, carers and visitors, working within our friendly Care Navigator/ Administrations team.

Our key aim is to enable patients to interact with the Right Person for the Right Reason at the Right Time.

The hours will be up to 37 hours per week over 4 or 5 days and will include 8am starts and 6.30pm finishes on a rota basis.

About us

We are a long standing , busy surgery based across two sites. We currently have around 23000 patients. We have a large student population based at the Nottingham Trent University and a smaller diverse population at our Radford site.

For more information about the practice, please have a look at our website www.radfordmedicalpractice.co.uk