Job responsibilities
The post holder will generate referrals from
GP practices, within Nottingham City Primary Care Network (PCN).
Promoting social prescribing,
its role in self-management, and the wider determinants of health.
Build relationships with key
staff in GP practice within the local PCN, attending relevant meetings,
becoming part of the wider network team, giving information and feedback on
social prescribing and working with the care coordinators from the PCN.
Be proactive in
developing strong links with all local agencies to encourage referrals,
recognising what they need to be confident in the service to make appropriate
referrals.
Work in
partnership with all local agencies to raise awareness of social prescribing
and how partnership working can reduce pressure on statutory services,
improve health outcomes and enable a holistic approach to care.
Provide
referral agencies with regular updates about social prescribing, including
training for their staff and how to access information to encourage
appropriate referrals.
Seek regular
feedback about the quality of service and the impact of social prescribing on
referral agencies.
Be proactive in
encouraging self-referrals and connecting with all local communities,
particularly those communities that statutory agencies may find hard to
reach.
Work closely
with Care Navigators & Community Teams within the PCN
Meet people on
a one-to-one basis, making home visits where appropriate within
organisations policies and procedures. Give people time to tell their
stories and focus on what matters to me. Build trust with the person,
providing non-judgemental support, respecting diversity and lifestyle
choices. Work from a strength-based approach focusing on a persons assets.
Be a friendly
source of information about wellbeing and prevention approaches.
Help people
identify the wider issues that impact on their health and wellbeing, such as
debt, poor housing, being unemployed, loneliness and caring responsibilities.
Work with the
person, their families and carers, and consider how they can all be supported
through social prescribing.
Help people
maintain or regain independence through living skills, adaptations,
enablement approaches and simple safeguards.
Work with
individuals to co-produce a simple personalised support plan based on the
persons priorities, interests, values and motivations including what they
can expect from the groups, activities and services they are being connected
to and what the person can do for themselves to improve their health and
wellbeing.
Where
appropriate, physically introduce people to community groups, activities and,
statutory services, ensuring they are comfortable. Follow up to ensure they
are happy, able to engage, included and, receiving good support.
Where people
may be eligible for a personal health budget, help them explore this option
as a way of providing funded, personalised support to be independent,
including helping people to gain skills for meaningful employment, where
appropriate.
Forge strong
links with local VCSE organisations, community and neighbourhood level
groups, utilising their networks and building on what is already available to
create a map or menu of community groups and assets. Use these opportunities
to promote micro-commissioning or small grants if available.
Develop
supportive relationships with local VCSE organisations, community groups and
statutory services, to make timely, appropriate and supported referrals for
the person being introduced.
Ensure that
local community groups and the local VCSE organisations being referred to
have basic procedures in place for ensuring that vulnerable individuals are
safe and, where there are safeguarding concerns, work with all partners to
deal appropriately with issues. Where such policies and procedures are not in
place, support groups to work towards this standard before referrals are made
to them.
Check that community groups and
the local VCSE organisations meet in insured premises and that health and
safety requirements are in place. Where such policies and procedures are not
in place, support groups to work towards this standard before referrals are
made to them.
Support local groups to act in
accordance with information governance policies and procedures, ensuring
compliance with the Data Protection Act and the General Data Protection
Regulations (GDPR).
Work with the GP practices,
PCN(s) and commissioners and local partners to identify unmet needs within
the community and gaps in community provision.
Support local partners and
commissioners to develop new groups and services where needed, through small
grants for community groups, micro-commissioning and development support.
Encourage people who have been
connected to community support through social prescribing to volunteer and
give their time freely to others, in order to build their skills and confidence,
and strengthen community resilience.
Develop a team of volunteers
within your service to provide buddying support for people, starting new
groups and finding creative community solutions to local issues.
Encourage people, their families
and carers to provide peer support and to do things together, such as setting
up new community groups or volunteering.
Provide a regular confidence
survey to community groups receiving referrals, to ensure that they are
strong, sustained and have the support they need to be part of social
prescribing.
The
post-holder should recognise the importance of effective communication
within the team and will strive to:
To use effective communication skills when
liaising with professionals and members of the public over the telephone & face to face
To liaise with a range of professionals within
community and acute settings, including voluntary and third sector organisations