GP Receptionist

Valentine Health Partnership

Information:

This job is now closed

Job summary

An exciting opportunity has become available to join the valentine Health Partnership. We are looking to recruit an enthusiastic and motivated GP Receptionist to join our multicultural, dynamic and forward-thinking Practice.

  • Job Type - Full-time 37.5h week; Mon - Saturday ( 1x Saturday every 10 weeks), Permanent Position
  • Location : Ferryview health Centre, Holburne Road surgery

Main duties of the job

Main Role and Responsibilities:

  • Ensure that all reception duties and tasks are carried out in an effective, efficient and professional manner in line with the practices guidelines, procedures and protocols
  • Ensure an effective and efficient reception service is provided to patients and any other visitors to the practice
  • Undertake general office and reception duties including front desk, telephone and email.
  • Liaise with outside agencies
  • Support colleagues and be a team player
  • Respect confidentiality and data protection rules
  • Receive, assist and direct patients in accessing the appropriate service or healthcare professional in a courteous, efficient and effective way
  • Cover reception at the 2x Practices: Ferryview Health Centre SE18 6PZ and Holburne Road SE3 8HQ

About us

Valentine Health Partnership is a large state-of-the-art GP Practice based in the multicultural borough of Greenwich, with a list size of 31,000+ patients and two surgeries, based in Woolwich and Shooters Hill. The Practice is friendly, supportive and innovative.

Benefits:

  • Company events
  • Company pension
  • Cycle to work scheme
  • Discounted or free food
  • Employee discount
  • Free parking
  • Gym membership
  • On-site parking
  • Private medical insurance
  • Sick pay
  • Store discount

Date posted

22 January 2024

Pay scheme

Other

Salary

£12.28 an hour

Contract

Permanent

Working pattern

Full-time

Reference number

A3957-24-0000

Job locations

Ferryview Health Centre

25 John Wilson Street

Woolwich

SE18 6PZ


Holburne Road Surgery

201 Holburne Road

London

SE3 8HQ


Job description

Job responsibilities

  • Main Duties:
  • Candidate will be responsible for supporting the practice by taking telephone calls and answering queries, and providing a friendly service to all patients and visitors

  • Ensure that all reception duties and tasks are carried out in an effective, efficient and professional manner in line with the practices guidelines, procedures and protocols

  • Able to update the system, book/cancel appointments, deal with registrations, greet patients professionally and complete general administration

  • Support colleagues and be a team player

  • Respect confidentiality and data protection rules

  • Positive, can-do attitude and attention to detail
  • Handling queries in a time-effective manner

Job description

Job responsibilities

  • Main Duties:
  • Candidate will be responsible for supporting the practice by taking telephone calls and answering queries, and providing a friendly service to all patients and visitors

  • Ensure that all reception duties and tasks are carried out in an effective, efficient and professional manner in line with the practices guidelines, procedures and protocols

  • Able to update the system, book/cancel appointments, deal with registrations, greet patients professionally and complete general administration

  • Support colleagues and be a team player

  • Respect confidentiality and data protection rules

  • Positive, can-do attitude and attention to detail
  • Handling queries in a time-effective manner

Person Specification

Experience

Essential

  • A minimum of one year experience in a GP practice

Qualifications

Desirable

  • Nice to have : Administrative experience, Typing, Phone etiquette, Organisational skills, Office experience
Person Specification

Experience

Essential

  • A minimum of one year experience in a GP practice

Qualifications

Desirable

  • Nice to have : Administrative experience, Typing, Phone etiquette, Organisational skills, Office experience

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Valentine Health Partnership

Address

Ferryview Health Centre

25 John Wilson Street

Woolwich

SE18 6PZ


Employer's website

https://www.valentinehealth.org.uk/ (Opens in a new tab)

Employer details

Employer name

Valentine Health Partnership

Address

Ferryview Health Centre

25 John Wilson Street

Woolwich

SE18 6PZ


Employer's website

https://www.valentinehealth.org.uk/ (Opens in a new tab)

For questions about the job, contact:

HR Administrator

Usha Kumari

usha.kumari1@nhs.net

Date posted

22 January 2024

Pay scheme

Other

Salary

£12.28 an hour

Contract

Permanent

Working pattern

Full-time

Reference number

A3957-24-0000

Job locations

Ferryview Health Centre

25 John Wilson Street

Woolwich

SE18 6PZ


Holburne Road Surgery

201 Holburne Road

London

SE3 8HQ


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