Job summary
We are looking for a HR Manager to
join our management team, which comprises of our GP Partners, Business Manager,
Operations Manager and Finance Manager. Our management team is supported by a
large administrative team, which includes four Practice Administrators.
This is
an exciting opportunity to join a collegiate, supportive team and to make a
meaningful contribution to further developing the high standards our management
team have put in place.
The successful candidate will meet
weekly with the management team, to keep informed, suggest changes and
implement new procedures and protocols with regards to staffing and in line
with the strategical direction and operation of the Practice.
It is vital that
the candidate has excellent communication skills and highly desirable that they
have experience of working within NHS care.
Main duties of the job
This is an exciting opportunity for an experienced HR professional to further their career, within a forward thinking, healthcare setting.
The successful candidate will be able to work independently and will have overall responsibility for HR matters across the Practice, including: contracts, policies and procedures; recruitment; induction and onboarding of new staff; training; appraisals and performance management; employee relations procedures; and appropriate administrative tasks to maintain records.
The successful candidate will be a strong communicator and team player, and will work with and receive support from the Senior Management Team, particularly the Staff Partner, Business Manager and Operations Manager. They will also receive support from the Practice Administration team and Finance Manager.
The successful candidate will have managerial experience and will have line management responsibility within the administrative team, which will be shared with the Operations Manager as appropriate.
See job description for more details.
About us
Elmwood Family Doctors is a large,
modern GP Practice split across two sites. Our Holmfirth site is recently
refurbished with excellent facilities. Our Meltham site is in the heart of the
local village community. We offer a full range of healthcare services to
approximately 15,000 patients across both sites.
We have a large clinical team and administrative team, with approximately 50 employees. We value our staff and provide regular training to ensure continuous development opportunities and to comply with our strategic plans and CQC planning. We conduct regular appraisals with staff to identify personal development needs and ambitions.
We are a fair and inclusive employer, and recognise the importance of equality and diversity across our workforce and in the services we deliver to patients. We recognise the importance of work life balance and work to meet the needs of our staff whilst also ensuring appropriate cover for the Practice.
Job description
Job responsibilities
To undertake the role of HR Manager
at Elmwood Family Doctors with key responsibilities in the following areas:
Contracts,
HR Policies and Procedures keeping our contracts of employment, policies and
procedures up to date with regular reviews and ensuring that key terms are
communicated to staff, and appropriate training provided where necessary.
Recruitment
preparing job advertisements, job descriptions and person specifications for
all roles, short-listing and interviewing candidates for non-clinical roles,
and supporting in short-listing and interviewing candidates for clinical roles.
Induction
all administration work surrounding new starters, including offer letters,
contracts of employment, reference and DBS checks, introduction to key policies
and procedures, and training where appropriate.
Training
preparing a coherent training plan for the Practice in line with Practice
strategic direction and CQC requirements, including monthly PPT sessions,
providing ongoing training for administrative staff on all aspects of their
role.
Line
Management support the Operations Manager in line management of the Practice
Administrators, Secretaries, Reception and Cleaners.
Appraisals and
Performance developing policies to drive strong staff performance, conducting
appraisals for Secretaries and Cleaners. Supporting the Operations Manager in
conducting appraisals for the Practice Managers and Reception team where
required. Supporting the Staff Partner in conducting appraisals for clinical
staff where required.
Employee
Relations following fair and consistent processes to manage absences, poor
performance, capability issues and disciplinary matters. Conducting informal
meetings. Carrying out investigations where required. Chairing or supporting in
formal meetings as required. Liaise with external agencies on matters of
misconduct where necessary.
Dispute
Resolution ensuring good communication and good relationships across the
Practice, supporting with dispute resolution where required, following fair and
appropriate grievance procedures where necessary.
Staffing
Levels ensuring business continuity through appropriate staffing levels,
responding to urgent issues as they arise. Overview and maintenance of staff
rota and holiday calendar, with support from Practice Administrators.
Administration
digitising and maintaining up to date individual staff files, ensuring
records kept of meetings, changes to hours, contract changes, etc. Creating and
updating a HR calendar for one off and recurring events. Organising staff
social events, with support from Practice Administrators.
This is not an exhaustive list. The
successful candidate may be required to undertake additional or alternative
duties which are commensurate with the level of skill and responsibility of the
role.
Job description
Job responsibilities
To undertake the role of HR Manager
at Elmwood Family Doctors with key responsibilities in the following areas:
Contracts,
HR Policies and Procedures keeping our contracts of employment, policies and
procedures up to date with regular reviews and ensuring that key terms are
communicated to staff, and appropriate training provided where necessary.
Recruitment
preparing job advertisements, job descriptions and person specifications for
all roles, short-listing and interviewing candidates for non-clinical roles,
and supporting in short-listing and interviewing candidates for clinical roles.
Induction
all administration work surrounding new starters, including offer letters,
contracts of employment, reference and DBS checks, introduction to key policies
and procedures, and training where appropriate.
Training
preparing a coherent training plan for the Practice in line with Practice
strategic direction and CQC requirements, including monthly PPT sessions,
providing ongoing training for administrative staff on all aspects of their
role.
Line
Management support the Operations Manager in line management of the Practice
Administrators, Secretaries, Reception and Cleaners.
Appraisals and
Performance developing policies to drive strong staff performance, conducting
appraisals for Secretaries and Cleaners. Supporting the Operations Manager in
conducting appraisals for the Practice Managers and Reception team where
required. Supporting the Staff Partner in conducting appraisals for clinical
staff where required.
Employee
Relations following fair and consistent processes to manage absences, poor
performance, capability issues and disciplinary matters. Conducting informal
meetings. Carrying out investigations where required. Chairing or supporting in
formal meetings as required. Liaise with external agencies on matters of
misconduct where necessary.
Dispute
Resolution ensuring good communication and good relationships across the
Practice, supporting with dispute resolution where required, following fair and
appropriate grievance procedures where necessary.
Staffing
Levels ensuring business continuity through appropriate staffing levels,
responding to urgent issues as they arise. Overview and maintenance of staff
rota and holiday calendar, with support from Practice Administrators.
Administration
digitising and maintaining up to date individual staff files, ensuring
records kept of meetings, changes to hours, contract changes, etc. Creating and
updating a HR calendar for one off and recurring events. Organising staff
social events, with support from Practice Administrators.
This is not an exhaustive list. The
successful candidate may be required to undertake additional or alternative
duties which are commensurate with the level of skill and responsibility of the
role.
Person Specification
Qualifications
Essential
- A minimum of 4 years experience in HR Manager/ HR Associate level roles.
- Management/ supervisory experience.
Desirable
- CIPD Level 5.
- Familiar with System One, TeamNet and Google suite.
- Experience of working within NHS care.
Experience
Essential
- A minimum of 4 years experience in HR Manager/ HR Associate level roles.
- Management/ supervisory experience.
Desirable
- Experience of working within NHS care.
Skills
Essential
- Excellent verbal and written communication skills.
- Excellent organisational and administrative skills.
- An enthusiastic and motivated individual.
- Able to work independently and as part of a team.
Person Specification
Qualifications
Essential
- A minimum of 4 years experience in HR Manager/ HR Associate level roles.
- Management/ supervisory experience.
Desirable
- CIPD Level 5.
- Familiar with System One, TeamNet and Google suite.
- Experience of working within NHS care.
Experience
Essential
- A minimum of 4 years experience in HR Manager/ HR Associate level roles.
- Management/ supervisory experience.
Desirable
- Experience of working within NHS care.
Skills
Essential
- Excellent verbal and written communication skills.
- Excellent organisational and administrative skills.
- An enthusiastic and motivated individual.
- Able to work independently and as part of a team.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
