HR Manager

Elmwood Family Doctors


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Job summary

We are looking for a HR Manager to join our management team, which comprises of our GP Partners, Business Manager, Operations Manager and Finance Manager. Our management team is supported by a large administrative team, which includes four Practice Administrators.

This is an exciting opportunity to join a collegiate, supportive team and to make a meaningful contribution to further developing the high standards our management team have put in place.

The successful candidate will meet weekly with the management team, to keep informed, suggest changes and implement new procedures and protocols with regards to staffing and in line with the strategical direction and operation of the Practice.

It is vital that the candidate has excellent communication skills and highly desirable that they have experience of working within NHS care.

Main duties of the job

This is an exciting opportunity for an experienced HR professional to further their career, within a forward thinking, healthcare setting.

The successful candidate will be able to work independently and will have overall responsibility for HR matters across the Practice, including: contracts, policies and procedures; recruitment; induction and onboarding of new staff; training; appraisals and performance management; employee relations procedures; and appropriate administrative tasks to maintain records.

The successful candidate will be a strong communicator and team player, and will work with and receive support from the Senior Management Team, particularly the Staff Partner, Business Manager and Operations Manager. They will also receive support from the Practice Administration team and Finance Manager.

The successful candidate will have managerial experience and will have line management responsibility within the administrative team, which will be shared with the Operations Manager as appropriate.

See job description for more details.

About us

Elmwood Family Doctors is a large, modern GP Practice split across two sites. Our Holmfirth site is recently refurbished with excellent facilities. Our Meltham site is in the heart of the local village community. We offer a full range of healthcare services to approximately 15,000 patients across both sites.

We have a large clinical team and administrative team, with approximately 50 employees. We value our staff and provide regular training to ensure continuous development opportunities and to comply with our strategic plans and CQC planning. We conduct regular appraisals with staff to identify personal development needs and ambitions.

We are a fair and inclusive employer, and recognise the importance of equality and diversity across our workforce and in the services we deliver to patients. We recognise the importance of work life balance and work to meet the needs of our staff whilst also ensuring appropriate cover for the Practice.

Job description

Job responsibilities

To undertake the role of HR Manager at Elmwood Family Doctors with key responsibilities in the following areas:

Contracts, HR Policies and Procedures keeping our contracts of employment, policies and procedures up to date with regular reviews and ensuring that key terms are communicated to staff, and appropriate training provided where necessary.

Recruitment preparing job advertisements, job descriptions and person specifications for all roles, short-listing and interviewing candidates for non-clinical roles, and supporting in short-listing and interviewing candidates for clinical roles.

Induction all administration work surrounding new starters, including offer letters, contracts of employment, reference and DBS checks, introduction to key policies and procedures, and training where appropriate.

Training preparing a coherent training plan for the Practice in line with Practice strategic direction and CQC requirements, including monthly PPT sessions, providing ongoing training for administrative staff on all aspects of their role.

Line Management support the Operations Manager in line management of the Practice Administrators, Secretaries, Reception and Cleaners.

Appraisals and Performance developing policies to drive strong staff performance, conducting appraisals for Secretaries and Cleaners. Supporting the Operations Manager in conducting appraisals for the Practice Managers and Reception team where required. Supporting the Staff Partner in conducting appraisals for clinical staff where required.

Employee Relations following fair and consistent processes to manage absences, poor performance, capability issues and disciplinary matters. Conducting informal meetings. Carrying out investigations where required. Chairing or supporting in formal meetings as required. Liaise with external agencies on matters of misconduct where necessary.

Dispute Resolution ensuring good communication and good relationships across the Practice, supporting with dispute resolution where required, following fair and appropriate grievance procedures where necessary.

Staffing Levels ensuring business continuity through appropriate staffing levels, responding to urgent issues as they arise. Overview and maintenance of staff rota and holiday calendar, with support from Practice Administrators.

Administration digitising and maintaining up to date individual staff files, ensuring records kept of meetings, changes to hours, contract changes, etc. Creating and updating a HR calendar for one off and recurring events. Organising staff social events, with support from Practice Administrators.

This is not an exhaustive list. The successful candidate may be required to undertake additional or alternative duties which are commensurate with the level of skill and responsibility of the role.

Person Specification



  • A minimum of 4 years experience in HR Manager/ HR Associate level roles.
  • Management/ supervisory experience.


  • CIPD Level 5.
  • Familiar with System One, TeamNet and Google suite.
  • Experience of working within NHS care.



  • A minimum of 4 years experience in HR Manager/ HR Associate level roles.
  • Management/ supervisory experience.


  • Experience of working within NHS care.



  • Excellent verbal and written communication skills.
  • Excellent organisational and administrative skills.
  • An enthusiastic and motivated individual.
  • Able to work independently and as part of a team.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Elmwood Family Doctors


Huddersfield Road



West Yorkshire


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Date posted

28 October 2021

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Job locations

Huddersfield Road



West Yorkshire


11 Parkin Lane




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