Healthcare Assistant

Job summary

We are looking for an experienced Healthcare Assistant with a knowledge of working within a general practice environment to join our supportive and friendly team

Main duties of the job

• As a valued member of the Peartree Practice, your key duties will include:

  • Assisting with patient duties as required and support other team members such as clinical and Nurse Lead with patient care.
  • Supporting the Practice with duties related to CQC outcomes and ensuring compliance is maintained.
• Provide clinical procedures such as health checks, blood pressure checks, Phlebotomy, vaccinations and wound care.

• What we are looking for:

  • Experience in a Primary Care setting
  • Able to work within processes, procedures and maintain confidently and data security.
  • Must be able to adapt with changing priorities and be personable, polite and patient with our patients.
  • Must have basic PC skills such as Word, Excel and email.
  • Ability to use own judgement and be aware of professional boundaries they are working to.

About us

We are a diverse and friendly team of GPs, Physician Associate, Clinical Pharmacists, Advanced Nurse Practitioners, Paramedic, Social Prescriber, Nurses and HCAs who work together to provide high-quality care for 20,000 patients in the Southampton area.

We are a well organised and hardworking team with a long-established high QoF achievement. We actively support learning through regular clinical meetings and teaching events. Everyone has an opportunity to voice opinions as to how the practice can be improved. The clinical workload is set at a realistic level, with time allocated for admin and additional responsibilities.

Our friendly and supportive admin/reception team assist in reducing admin workload as much as possible. We are also a teaching practice for allied professional students across Hampshire.

During the COVID pandemic, we have adapted our service to operate a triage system that helps us identify and prioritise our sickest patients and those who can safely be re-directed to self-care services. We also launched an online platform called eConsult, where patients can contact us digitally. All our rooms are equipped with video calling and double screen monitors.

We are active in the Bitterne Primary Care Network, with a partner having shared responsibility as a clinical director. Our PCN Education Environment Lead also helps to ensure staff opportunities to meet any personal development goals.