Job responsibilities
Job Responsibilities
To coordinate the successful achievement of all
PCN DES contractual requirements including continuous monitoring and regular
reporting of milestones and KPIs achieved
Help develop strategies to progress the overall
development of the PCN
Support the PCN Clinical Director in identifying
projects and necessary workstreams
Identify clinical and organisational
improvements to enhance and improve integrated care and services to patients.
Implement projects and pathways
To ensure the PCN is compliant with all
governance requirements including GDPR/FOI/CQC
To maintain financial oversight of the PCN for
financial payments including the reconciliation of funds to the member
practices and maintaining accurate records
To be accountable for the submission of
performance and quality reports to the Commissioning Body and to monitor and
check the accuracy of submissions for PCN Enhanced Services and contractual
requirements ensuring that all claims are submitted on a monthly and quarterly
basis
To represent the PCN in stakeholder organisation
meetings when appropriate
To co-ordinate recruitment and retention of new
staff under the ARRS, and to work in close collaboration with the PMs of the
member practices to support the employees onboarding process and integration
into the team.
To enhance communication between member
practices of the PCN; scheduling and facilitating PCN meetings and providing
the relevant papers, agenda, minutes as appropriate
To develop and maintain a shared network of
information relevant to the PCN to ensure good record keeping and communication
across both all members of the PCN
Liaise and work with different practices on an
ad-hoc project basis
Experience of leading complex initiatives
including the operations management of those
Business acumen and a passion to improve health
care in the community
Communication: Develop excellent relationships with
key stakeholders including both internal and external staff. Conduct meetings as
required with clear agendas, minutes and actions from each.
Operational: Set
up clinics for AR staff on EMIS and amend as needed. Undertake patient feedback
surveys to evaluate and improve services.
Have
oversight of the Covid Vaccination Programmes including; cascading information
regarding vaccine delivery, eLearning and PGD links to practices. Running searches for eligible cohorts, liaising
with practices on clinics, care home visits and general demand. Ordering stock,
setting up user accounts on Out comes4Health, arranging home visits, running
reports on Outcomes4Health to check accuracy of data, correcting where
necessary. Reporting & cascading
learning from incidences. Reconciling Covid vaccination payments and advising
distribution to relevant practices.
Human Resources: Be responsible for management of PCN
staff including those on the Additional Roles Reimbursement (ARR) Scheme.
Support Practices in developing job descriptions and person specifications and
the recruitment, induction and training and the retention of PCN clinical and
administrative staff.
Ensure appropriate
appraisals and reviews are carried out for PCN staff.
Manage leave including annual,
study and sickness absence.
Support Practice Teams to
undertake staff surveys and use data to develop initiatives to support staff
wellbeing and team sustainability.
General requirements: Must be able to work to a
flexible schedule and additional hours to accommodate the needs of the PCN.
Other Responsibilities
Health and Safety:
To comply with the Health and Safety at Work etc. Act 1974.
To take responsibility
for their own health and safety and that of other persons who may be affected
by their own acts or omissions.
Equality and Diversity: To carry out at all times
their responsibilities in line with Equal Opportunities Policy and Procedure.
Risk Management and Clinical Governance: To work within the Clinical Governance
Framework of the practice, incorporating Risk Management and all other quality
initiatives and all aspects of CQC implementation