Job summary
The role will broadly work across practice support areas which will include workflow, reception and medical secretaries. Your workload will be varied and will include database input, updating patient data, answering telephones and registering patients. You will be able to work in a fast paced environment, be self-motivated, have attention to detail, be hard working with a flexible attitude. We are looking for someone who has outstanding organisation skills and who will be able work well as a team.
Main duties of the job
Prior experience of working in a General Practice or Primary Care would be a great advantage.
Beyond that, its all about your brilliant, positive energy and natural ability to get along with people and build relationships.
We are committed to providing the quickest possible turnaround from the point of making you a job offer to you starting with us on day one.
We reserve the right to close the vacancy sooner if sufficient applicants apply.
For an application pack please contact Yasmin Hussain, HR Manager, via email on yasmin.hussain22@nhs.net
LSMP is committed to creating a diverse and inclusive environment. We welcome applicants from diverse backgrounds, including race, disability, age, sex, gender identity, sexual orientation, religion and belief, marriage and civil partnership, pregnancy and maternity, and caring responsibility.
About us
Vacancy - Practice Support Administrator
Full Time: 37.5 hours per week (Flexibility between 7:30am - 6:30pm)
£23,874.96 per annum (based on National Minimum wage)
Leeds Student Medical Practice (LSMP) are a busy GP Surgery, close to the University of Leeds, caring for students and their families studying in the City. We have three permanent vacancies for Practice Support Administrators to join our large, supportive, busy and friendly team. We want the most resilient people to come and join our LSMP practice - no two days will be the same.
This is an exciting opportunity to join our administration team at LSMP
Covid-19 vaccination remains the best way to protect yourself, your colleagues, your family and of course our patients from the virus when working in our healthcare setting. Whilst Covid-19 vaccination is not a condition of employment currently, we do encourage our staff to get vaccinated.
We will be checking the vaccination status of all our new starters so that we can manage individual and environmental risks, and so that we can support those who may be undecided about vaccination. There is currently a government consultation underway which will determine whether new starters may need to be vaccinated.
Closing date: Sunday 25th May 2025
Interviews: Wednesday 4th June 2025
Job description
Job responsibilities
Leeds Student Medical Practice Mission Statement
At Leeds Student Medical Practice, our mission is to provide high-quality, accessible, and student-focused healthcare in a supportive and inclusive environment. We are committed to the well-being of our patients and colleagues, ensuring a culture of care, respect, and continuous improvement.
We value:
- Patients - We prioritize compassionate, evidence-based care tailored to the unique needs of students, empowering them to take control of their health and well-being.
- Colleagues - We foster a supportive and inclusive workplace, promoting professional development, collaboration, and well-being.
- Community - We work in partnership with universities, local healthcare providers, and student support services to enhance the health and experience of our diverse student population.
Through these values, we strive to create a healthcare environment where our patients feel heard, respected, and empowered to lead healthier lives.
Job Overview
This role will broadly work across practice support areas which will include workflow, reception, and medical secretaries, to provide a positive and friendly professional image and patient experience. In addition, the post holder will provide an outstanding practice administration service to other professionals that may well contact the practice either via telephone, in person, or electronically. The post holder will require a wide range of IT skills, time management and prioritisation skills.
Job description
Job responsibilities
Leeds Student Medical Practice Mission Statement
At Leeds Student Medical Practice, our mission is to provide high-quality, accessible, and student-focused healthcare in a supportive and inclusive environment. We are committed to the well-being of our patients and colleagues, ensuring a culture of care, respect, and continuous improvement.
We value:
- Patients - We prioritize compassionate, evidence-based care tailored to the unique needs of students, empowering them to take control of their health and well-being.
- Colleagues - We foster a supportive and inclusive workplace, promoting professional development, collaboration, and well-being.
- Community - We work in partnership with universities, local healthcare providers, and student support services to enhance the health and experience of our diverse student population.
Through these values, we strive to create a healthcare environment where our patients feel heard, respected, and empowered to lead healthier lives.
Job Overview
This role will broadly work across practice support areas which will include workflow, reception, and medical secretaries, to provide a positive and friendly professional image and patient experience. In addition, the post holder will provide an outstanding practice administration service to other professionals that may well contact the practice either via telephone, in person, or electronically. The post holder will require a wide range of IT skills, time management and prioritisation skills.
Person Specification
Skills / Qualities
Essential
- Excellent communication skills (E)
- Clear, polite, telephone manner (E)
- Be computer literate, able to operate commonly used IT packages (E)
- Able to work as part of team member and autonomously (E)
- Good interpersonal skills (E)
- Polite and confident (E)
- Flexible and cooperative (E)
- Sensitive and empathetic in distressing situations (E)
- Ability to work under pressure (E)
Experience
Essential
- Previous experience of administration in the health sector or able to demonstrate transferable skills from other sectors (E)
- Good clear and confidence communicator (E)
- Good standard of literacy (E)
- Ability to work under pressure and prioritise own workload (E)
- Experience of working with the public (E)
Desirable
Qualifications
Essential
- Education to GCSE level or equivalent experience (E)
Desirable
- Administration qualification (D)
Person Specification
Skills / Qualities
Essential
- Excellent communication skills (E)
- Clear, polite, telephone manner (E)
- Be computer literate, able to operate commonly used IT packages (E)
- Able to work as part of team member and autonomously (E)
- Good interpersonal skills (E)
- Polite and confident (E)
- Flexible and cooperative (E)
- Sensitive and empathetic in distressing situations (E)
- Ability to work under pressure (E)
Experience
Essential
- Previous experience of administration in the health sector or able to demonstrate transferable skills from other sectors (E)
- Good clear and confidence communicator (E)
- Good standard of literacy (E)
- Ability to work under pressure and prioritise own workload (E)
- Experience of working with the public (E)
Desirable
Qualifications
Essential
- Education to GCSE level or equivalent experience (E)
Desirable
- Administration qualification (D)
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
