Job summary
Operations Assistant (Part-Time)Leeds
Student Medical Practice and The Light Surgery Primary Care Network
Are
you an organised and proactive individual looking to support a team through
effective operations and administration? Leeds Student Medical Practice and The
Light Surgery Primary Care Network (PCN) are seeking a dedicated Operations Assistant to support our
expanding team and help ensure smooth daily operations.
Working Hours:
This
is a part-time role, offering flexibility within, 22.5- 30 hours per week,with
a requirement to work on Wednesdays. Were open to discussing a variety of work
patterns to suit the right candidate.
How to Apply:
Please
read the full job description to ensure your suitability before applying. If
you have any questions, feel free to reach out. Early applications are encouraged, as
we may close this posting early due to demand.
Interview dates:Monday 2nd December -
PM,Tuesday 3rd December -AM
Main duties of the job
As the Operations Assistant, you will play a key role in the
smooth running of the PCN by managing a variety of operational and
administrative tasks. This includes organising meetings, preparing agendas, and
taking minutes, as well as creating and maintaining staff rotas. You will
coordinate inductions for new team members, file and maintain essential
records, and update PCN policies. Additionally, you will conduct regular
audits, generate reports, and provide ad hoc support by serving as the primary
contact for handling and resolving day-to-day operational and administrative
queries within the team.
Please review the job description for a more detailed and comprehensive overview of the role.
About us
About Us
Leeds student medical practice and The Light
Surgery form our Primary Care Network, which works collaboratively to ensure
high quality, equitable, and sustainable care. We work together to represent
over 57,000 patients and strive to provide outstanding support. Our work
remains rooted in the local communities that we serve which is predominately
student and young adult populations, so an interest in these populations is a
must for this role.
Our Primary Care Network comprises a diverse
team of 30 healthcare professionals, including clinical pharmacists,
physiotherapists, social prescribers, care coordinators, and mental health
advisers. Together, we provide a broad range of services to enhance patient
access and capacity across the two practices making up our network.
We are a supportive and friendly team. We want
the most resilient people to come and join our PCN. The PCN is committed to
creating a diverse and inclusive environment. We welcome applicants from
diverse backgrounds, including race, disability, age, sex, gender identity,
sexual orientation, religion and belief, marriage and civil partnership,
pregnancy and maternity, and caring responsibility
For more information about LSMP and TLS PCN,
please see our website:lsmptlspcn.co.uk
Job description
Job responsibilities
Please review attached the job description for a detailed and comprehensive overview of the role.
As the PCN Operations Assistant, you will play a key role in supporting the operational and administrative functions of the Primary Care Network, working across Leeds Student Medical Practice and The Light Surgery. You will provide essential support to the PCN Project Manager and leadership team, helping to coordinate meetings, manage staff rotas, handle queries, and ensure efficient communication between member practices. Your responsibilities will include preparing agendas and minutes for PCN meetings, managing PCN documentation and assets, supporting recruitment and onboarding, and organising staff events. You will also assist with the development of key projects, reporting, and compliance activities, contributing to continuous improvements across the network.
In addition, you will be the first point of contact for operational and administrative issues, troubleshooting day-to-day queries for the team. You will assist with data management, running reports using clinical systems such as EMIS and SystmOne, and presenting findings to the board. Your role will also involve supporting HR tasks, such as maintaining staff records, managing training and development, and assisting with staff recruitment and inductions. This is an office-based role requiring on-site work at both Leeds practices, and the ideal candidate will be highly organised, with strong IT skills and a proactive approach to problem-solving
Job description
Job responsibilities
Please review attached the job description for a detailed and comprehensive overview of the role.
As the PCN Operations Assistant, you will play a key role in supporting the operational and administrative functions of the Primary Care Network, working across Leeds Student Medical Practice and The Light Surgery. You will provide essential support to the PCN Project Manager and leadership team, helping to coordinate meetings, manage staff rotas, handle queries, and ensure efficient communication between member practices. Your responsibilities will include preparing agendas and minutes for PCN meetings, managing PCN documentation and assets, supporting recruitment and onboarding, and organising staff events. You will also assist with the development of key projects, reporting, and compliance activities, contributing to continuous improvements across the network.
In addition, you will be the first point of contact for operational and administrative issues, troubleshooting day-to-day queries for the team. You will assist with data management, running reports using clinical systems such as EMIS and SystmOne, and presenting findings to the board. Your role will also involve supporting HR tasks, such as maintaining staff records, managing training and development, and assisting with staff recruitment and inductions. This is an office-based role requiring on-site work at both Leeds practices, and the ideal candidate will be highly organised, with strong IT skills and a proactive approach to problem-solving
Person Specification
Experience
Essential
- Experience of administrative duties
- Experience of collaborative working and of building relationships
Desirable
- Experience of working with both EMIS & SystmOne
- Experience of working within the NHS
- Experience of working as part of and supporting teams
- Experience of running reports and conducting data analysis to assess the impact of services
- Experience creating agenda packs and taking meeting minutes
Other
Essential
- Ability to communicate effectively, both verbally and in writing
- High levels of integrity and loyalty
- Ability to maintain effective working relationships and to promote collaborative practice with all colleagues
- Commitment to collaborative working with all internal and external stakeholders
- Demonstrates personal accountability, emotional resilience and works well under pressure
- Ability to organise, plan and prioritise on own initiative, including when under pressure and meeting deadlines
- Ability to handle sensitive information with a high level of discretion
- Ability to work flexibly and enthusiastically within a team or on own initiative
- Able to get along with people from all backgrounds and communities, respecting lifestyles and diversity
- Knowledge of and ability to work to policies and procedures, including confidentiality, safeguarding, lone working, information governance, and health and safety
- Excellent communication skills (written and oral)
- Strong IT skills including ability to produce plans, reports and internal/external communications
- Competent in the use of Microsoft Office and Outlook and Excel
- Excellent time management, planning, organisation skills
- Good interpersonal skills
- Problem solving & analytical skills
- Willingness to work flexible hours when required to meet work demands
- Ability to travel across the two practices within the PCN and to meeting venues within Leeds
- Willingness to work onsite at both practices
Qualifications
Essential
- Educated to GCSE level or equivalent in particular Maths and English at C or above equivalent qualifications
- Demonstrable commitment to professional and personal development
Desirable
- Administration or business management qualification
Person Specification
Experience
Essential
- Experience of administrative duties
- Experience of collaborative working and of building relationships
Desirable
- Experience of working with both EMIS & SystmOne
- Experience of working within the NHS
- Experience of working as part of and supporting teams
- Experience of running reports and conducting data analysis to assess the impact of services
- Experience creating agenda packs and taking meeting minutes
Other
Essential
- Ability to communicate effectively, both verbally and in writing
- High levels of integrity and loyalty
- Ability to maintain effective working relationships and to promote collaborative practice with all colleagues
- Commitment to collaborative working with all internal and external stakeholders
- Demonstrates personal accountability, emotional resilience and works well under pressure
- Ability to organise, plan and prioritise on own initiative, including when under pressure and meeting deadlines
- Ability to handle sensitive information with a high level of discretion
- Ability to work flexibly and enthusiastically within a team or on own initiative
- Able to get along with people from all backgrounds and communities, respecting lifestyles and diversity
- Knowledge of and ability to work to policies and procedures, including confidentiality, safeguarding, lone working, information governance, and health and safety
- Excellent communication skills (written and oral)
- Strong IT skills including ability to produce plans, reports and internal/external communications
- Competent in the use of Microsoft Office and Outlook and Excel
- Excellent time management, planning, organisation skills
- Good interpersonal skills
- Problem solving & analytical skills
- Willingness to work flexible hours when required to meet work demands
- Ability to travel across the two practices within the PCN and to meeting venues within Leeds
- Willingness to work onsite at both practices
Qualifications
Essential
- Educated to GCSE level or equivalent in particular Maths and English at C or above equivalent qualifications
- Demonstrable commitment to professional and personal development
Desirable
- Administration or business management qualification
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
