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Care Co-ordinator

Scarborough Medical Group

The closing date is 18 May 2025

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Job summary

Make a Real Difference in Cancer Care

We are looking for a compassionate, proactive, and highly organised Cancer Care Coordinator to join our forward-thinking team within the Filey and Scarborough Healthier Communities Network (FSHCN). You will be employed by a lead GP practice on behalf of the PCN and work collaboratively across four practices, serving a combined population of over 31,000 residents.

This vital role supports cancer patients through all phases of their journey from diagnosis to survivorship or end-of-life care by coordinating personalised, timely and holistic care that meets their unique needs.

Main duties of the job

  • Be the first point of contact for newly diagnosed cancer patients, including frail or housebound individuals.
  • Develop, coordinate, and maintain Personalised Care and Support Plans.
  • Liaise with services such as Macmillan, Saint Catherines Hospice, community nursing, and therapy teams.
  • Support patients with completing benefit applications (e.g. Blue Badge, Attendance Allowance).
  • Coordinate Cancer Care Reviews with GPs and ensure timely referrals.
  • Maintain cancer registers, RESPECT forms, and support end-of-life care planning within the Gold Standards Framework.
  • Participate in monthly MDT, safeguarding meetings, and cancer screening awareness initiatives.
  • Record all interactions and plans using System One.

About us

Filey and Scarborough Healthier Communities Network is located in the beautiful coastal town of Scarborough, in the County of North Yorkshire.

The PCN is a collaboration of 4 GP Practices serving residents in the Scarborough and Filey locality. Collectively, we have over 31,000 registered patients, and work together to improve services for our populations.

  • Be at the heart of personalised, integrated patient care
  • Opportunities for ongoing training, CPD, and career development
  • Play a key role in transforming cancer support across primary care

Date posted

29 April 2025

Pay scheme

Other

Salary

Depending on experience

Contract

Permanent

Working pattern

Full-time, Part-time, Flexible working

Reference number

A3880-25-0011

Job locations

Unit 14

Hopper Hill Road

Scarborough

North Yorkshire

YO11 3YJ


Danes Dyke Surgery

Scalby Road

Scarborough

North Yorkshire

YO12 6UB


Job description

Job responsibilities

This is a collaborative role hosted by Filey & Scarborough Healthier Communities Network (FSHCN) supporting patients across four Practices: Scarborough Medical Group, SSP Health Hackness Road, Filey Surgery and Hunmanby Surgery.

The post supports the increasing demand on primary and secondary cancer care services by ensuring a well-coordinated, person-centred approach that integrates health, social, and voluntary care sectors. Cancer patients, particularly those who are housebound, frail, or living with long-term conditions, represent a vulnerable population needing enhanced, tailored support.

Filey and Scarborough healthier communities network is committed to developing an integrated workforce and delivering innovative models of care. This role builds on our proven success in supporting vulnerable patients and enhancing the patient journey.

Job Summary

The Cancer Care Co-Ordinator will serve as a central point of contact for cancer patients, supporting them from diagnosis through to treatment, survivorship, or end-of-life care. The role involves developing and maintaining cancer registers, coordinating cancer care reviews, signposting to appropriate services, and ensuring that personalised care and support plans are developed and followed.

The role requires close liaison with Macmillan Wellbeing teams, community nursing and therapy services, hospices such as Saint Catherine's, and local authority services.

Job description

Job responsibilities

This is a collaborative role hosted by Filey & Scarborough Healthier Communities Network (FSHCN) supporting patients across four Practices: Scarborough Medical Group, SSP Health Hackness Road, Filey Surgery and Hunmanby Surgery.

The post supports the increasing demand on primary and secondary cancer care services by ensuring a well-coordinated, person-centred approach that integrates health, social, and voluntary care sectors. Cancer patients, particularly those who are housebound, frail, or living with long-term conditions, represent a vulnerable population needing enhanced, tailored support.

Filey and Scarborough healthier communities network is committed to developing an integrated workforce and delivering innovative models of care. This role builds on our proven success in supporting vulnerable patients and enhancing the patient journey.

Job Summary

The Cancer Care Co-Ordinator will serve as a central point of contact for cancer patients, supporting them from diagnosis through to treatment, survivorship, or end-of-life care. The role involves developing and maintaining cancer registers, coordinating cancer care reviews, signposting to appropriate services, and ensuring that personalised care and support plans are developed and followed.

The role requires close liaison with Macmillan Wellbeing teams, community nursing and therapy services, hospices such as Saint Catherine's, and local authority services.

Person Specification

Knowledge and skills

Essential

  • Knowledge of safeguarding and risk
  • Excellent interpersonal and communication skills
  • Ability to manage emotional or challenging conversations
  • Accurate record-keeping
  • IT literate, including use of Microsoft Office
  • Patient-centred and empathetic
  • Committed to safeguarding, inclusion, and confidentiality
  • Collaborative and accountable
  • Open to development, learning and continuous improvement

Desirable

  • Familiarity with clinical systems such as System One
  • Ability to analyse data and produce reports

Experience

Essential

  • Experience working with the general public and vulnerable groups.
  • Experience working both independently and within a team.

Desirable

  • Experience working with long-term conditions or cancer patients.
  • Experience in a multidisciplinary team setting.
  • Experience working without direct supervision.

Additional requirements

Essential

  • Full, clean driving licence and access to a vehicle
  • Willingness to work across practices and flexibly adapt to evolving roles
  • Subject to Enhanced DBS check

Qualifications

Essential

  • GCSE English and Maths (Grade C/4 or above)

Desirable

  • NVQ Level 3 in Health and Social Care
  • Training in working with vulnerable groups or cancer patients
  • Cancer care champion
Person Specification

Knowledge and skills

Essential

  • Knowledge of safeguarding and risk
  • Excellent interpersonal and communication skills
  • Ability to manage emotional or challenging conversations
  • Accurate record-keeping
  • IT literate, including use of Microsoft Office
  • Patient-centred and empathetic
  • Committed to safeguarding, inclusion, and confidentiality
  • Collaborative and accountable
  • Open to development, learning and continuous improvement

Desirable

  • Familiarity with clinical systems such as System One
  • Ability to analyse data and produce reports

Experience

Essential

  • Experience working with the general public and vulnerable groups.
  • Experience working both independently and within a team.

Desirable

  • Experience working with long-term conditions or cancer patients.
  • Experience in a multidisciplinary team setting.
  • Experience working without direct supervision.

Additional requirements

Essential

  • Full, clean driving licence and access to a vehicle
  • Willingness to work across practices and flexibly adapt to evolving roles
  • Subject to Enhanced DBS check

Qualifications

Essential

  • GCSE English and Maths (Grade C/4 or above)

Desirable

  • NVQ Level 3 in Health and Social Care
  • Training in working with vulnerable groups or cancer patients
  • Cancer care champion

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Scarborough Medical Group

Address

Unit 14

Hopper Hill Road

Scarborough

North Yorkshire

YO11 3YJ


Employer's website

https://www.scarboroughmedicalgroup.co.uk/ (Opens in a new tab)

Employer details

Employer name

Scarborough Medical Group

Address

Unit 14

Hopper Hill Road

Scarborough

North Yorkshire

YO11 3YJ


Employer's website

https://www.scarboroughmedicalgroup.co.uk/ (Opens in a new tab)

For questions about the job, contact:

PCN Development and Transformation Manager

James Bowman

james.bowman@nhs.net

07444040201

Date posted

29 April 2025

Pay scheme

Other

Salary

Depending on experience

Contract

Permanent

Working pattern

Full-time, Part-time, Flexible working

Reference number

A3880-25-0011

Job locations

Unit 14

Hopper Hill Road

Scarborough

North Yorkshire

YO11 3YJ


Danes Dyke Surgery

Scalby Road

Scarborough

North Yorkshire

YO12 6UB


Supporting documents

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