Job summary
Cowley Road Medical Practice are looking
for an enthusiastic Medical Secretary to join our Medical Administration team
of three people.
We have an excellent
GP and Nursing Team, a supportive Management Team and efficient administrative team.
The Practice's current list
size is around 12,000 patients and we are part of City East Oxford Primary Care Network, working closely with Bartlemas Surgery and St Clements Surgery.
We are open to applicants looking to work Full time or Part Time hours from Monday to Friday.
The position is permanent and we are offering
- a competitive salary
- NHS Pension
- 5 weeks annual leave (plus bank holidays)
- Free Car Parking
Informal discussions and visits to the Practice are welcome.
Main duties of the job
The main duties and responsibilities of the Medical Secretary are as follows:
- Typing
letters, reports and associated documentation as required
- Liaising
with external agencies such as hospitals and community services, ensuring
referrals are processed efficiently
- Managing all
enquires in an effective manner
- Maintaining
an accurate referrals database
- Actioning
all incoming email
- Processing
letters as requested
- Scanning of
patient related documentation and attaching scanned documents to patients
healthcare records
- Inputting
data into the patients healthcare records as necessary
- Processing
referrals using the electronic referral system (ERS)
- Clinically
coding data on EMIS
- Answering
incoming phone calls, transferring calls or dealing with the callers request
appropriately
- Managing all
administrative queries as necessary
- Carrying out
system searches as requested
- Maintaining
a clean, tidy, effective working area at all times
- Supporting
all clinical staff with general administrative tasks as requested
About us
Cowley Road
Medical Practice is a GP Practice providing various NHS Community and Primary
Care Clinical services to patients in Oxford.
We are a vibrant, forward-thinking GP practice that places
the care of both our patients and staff at the core of everything we do. Our
close-knit team fosters a warm, friendly, and compassionate environment,
creating a space where everyone feels valued. Serving a diverse community of
over 12,000 patients, our dedicated GPs, nurses, pharmacist, healthcare
assistants (HCAs) and administrative staff work together to provide outstanding
care. Every day, our team goes above and beyond to support and improve the
health and well-being of the community we are proud to serve.
Job description
Job responsibilities
The Medical Secretary will be responsible for undertaking a wide range of secretarial and administrative
duties and the provision of administrative support to the multidisciplinary
team.
- Duties/core responsibilities include:
- the processing of information (electronic and
hard copy) in a timely manner
- liaising with multidisciplinary team members and
external agencies such as secondary care and community service providers in
accordance with current policies
- Typing
letters, reports and associated documentation as required
- Liaising
with external agencies such as hospitals and community services, ensuring
referrals are processed efficiently
- Managing all
enquires in an effective manner
- Maintaining
an accurate referrals database
- Actioning
all incoming email
- Processing
letters as requested
- Scanning of
patient related documentation and attaching scanned documents to patients
healthcare records
- Inputting
data into the patients healthcare records as necessary
- Processing
referrals using the electronic referral system (ERS)
- Clinically
coding data on EMIS
- Answering
incoming phone calls, transferring calls or dealing with the callers request
appropriately
- Managing all
administrative queries as necessary
- Carrying out
system searches as requested
- Maintaining
a clean, tidy, effective working area at all times
- Supporting
all clinical staff with general administrative tasks as requested
Job description
Job responsibilities
The Medical Secretary will be responsible for undertaking a wide range of secretarial and administrative
duties and the provision of administrative support to the multidisciplinary
team.
- Duties/core responsibilities include:
- the processing of information (electronic and
hard copy) in a timely manner
- liaising with multidisciplinary team members and
external agencies such as secondary care and community service providers in
accordance with current policies
- Typing
letters, reports and associated documentation as required
- Liaising
with external agencies such as hospitals and community services, ensuring
referrals are processed efficiently
- Managing all
enquires in an effective manner
- Maintaining
an accurate referrals database
- Actioning
all incoming email
- Processing
letters as requested
- Scanning of
patient related documentation and attaching scanned documents to patients
healthcare records
- Inputting
data into the patients healthcare records as necessary
- Processing
referrals using the electronic referral system (ERS)
- Clinically
coding data on EMIS
- Answering
incoming phone calls, transferring calls or dealing with the callers request
appropriately
- Managing all
administrative queries as necessary
- Carrying out
system searches as requested
- Maintaining
a clean, tidy, effective working area at all times
- Supporting
all clinical staff with general administrative tasks as requested
Person Specification
Other
Essential
- Flexible approach to work
- Adaptable to change
Experience
Essential
- Experience of working as a Medical Secretary
- Committed to quality customer care
Desirable
- Experience of working in a GP Practice/Primary Care
Skills and Knowledge
Essential
- Knowledge of Computer packages (Word, Excel, Outlook)
- General IT Skills
- Ability to prioritise workload and work with minimal supervision
- Able to work to deadlines
- Ability to work as a team member
- Effective interpersonal skills
Desirable
- Knowledge of Data Protection
Qualifications
Essential
- Minimum of 5 GCSEs (or equivalent) at C grade or above, including English and maths
Desirable
- Keyboard/typing qualification
- Audio Typing Qualification
- EMIS trained
Person Specification
Other
Essential
- Flexible approach to work
- Adaptable to change
Experience
Essential
- Experience of working as a Medical Secretary
- Committed to quality customer care
Desirable
- Experience of working in a GP Practice/Primary Care
Skills and Knowledge
Essential
- Knowledge of Computer packages (Word, Excel, Outlook)
- General IT Skills
- Ability to prioritise workload and work with minimal supervision
- Able to work to deadlines
- Ability to work as a team member
- Effective interpersonal skills
Desirable
- Knowledge of Data Protection
Qualifications
Essential
- Minimum of 5 GCSEs (or equivalent) at C grade or above, including English and maths
Desirable
- Keyboard/typing qualification
- Audio Typing Qualification
- EMIS trained
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.