Job summary
Responsible
for managing the implementation and delivery of the PCN DES Service
requirements across the PCN, supporting the achievement of the Impact &
Investment Fund (IIF) targets across PCN practices, as well as operational
management of other identified projects and services the PCN are required to
deliver annually.
The role
will also involve liaising with PCN Practices and other stakeholders to promote
engagement and understanding of the PCN specifications and requirements for
implementation.
The post
holder will work with the PCN Management Team (including the PCN Clinical
Director, and PCN Business Manager) to progress new and innovative service
developments responding to emerging knowledge and techniques, reporting to the
Clinical Director.
Main duties of the job
To provide oversight and coordinate delivery of the PCN DES
specifications and IIF targets as relevant. To liaise with PCN leads in
relevant areas.
Ensure all relevant national strategies, policies, targets, and frameworks
are fully implemented as required.
Ensure a whole system personalised
care approach across the PCN that enables a variety of services across the
health, social care, public health, and community spectrum to be integrated
around the individual in order to deliver better outcomes and experiences.
Deliver on the PCN guidance
documents associated with the PCN DES (ie enhanced health in care homes,
personalised care)
To drive issues through to resolution, acting as a point of expertise
Work with the PCN Clinical Director, PCN Business Manager and board for
strategic and operational planning processes to support PCN objectives as
above
To implement network-based projects and services,
alongside PCN management team.
About us
West Northumberland Primary care Network comprises of 10 core practices and 2 further practices for whom we supply services. Most practices are rurally located and the PCN covers a large area.
Job description
Job responsibilities
The role is 16 hours a week (Tuesday and Thursday), based in Ponteland at White Medical Group.
Responsibilities include:
Keep abreast
of current affairs and identify potential threats and opportunities.
Contribute to
PCN strategy.
Monitor and
evaluate performance of the PCN service requirements.
Develop and
maintain effective communication within the PCN and the PCN member practices
and all relevant stakeholders (ICB, Federation, Patients etc)
Develop and
seek out opportunities to promote the PCN and the services it offers.
To represent the network at relevant external meetings
To foster a culture of collaboration and promote learning to drive
continuous improvement.
To work as a flexible member of the PCN, providing support to other team
members when necessary
To take an active role in the development and embedding of the PCN's
culture, values and reputation
To represent the network at external meetings
Build
relationships and facilitate collaboration between practices within the network
to support the delivery of care to patients (e.g., delivery of enhanced access
or other hub-type working arrangements)
The post holder may be required
to undertake other duties should the post require it and will be required to
travel to various locations on occasions to fulfil the requirements of the
role.
Job description
Job responsibilities
The role is 16 hours a week (Tuesday and Thursday), based in Ponteland at White Medical Group.
Responsibilities include:
Keep abreast
of current affairs and identify potential threats and opportunities.
Contribute to
PCN strategy.
Monitor and
evaluate performance of the PCN service requirements.
Develop and
maintain effective communication within the PCN and the PCN member practices
and all relevant stakeholders (ICB, Federation, Patients etc)
Develop and
seek out opportunities to promote the PCN and the services it offers.
To represent the network at relevant external meetings
To foster a culture of collaboration and promote learning to drive
continuous improvement.
To work as a flexible member of the PCN, providing support to other team
members when necessary
To take an active role in the development and embedding of the PCN's
culture, values and reputation
To represent the network at external meetings
Build
relationships and facilitate collaboration between practices within the network
to support the delivery of care to patients (e.g., delivery of enhanced access
or other hub-type working arrangements)
The post holder may be required
to undertake other duties should the post require it and will be required to
travel to various locations on occasions to fulfil the requirements of the
role.
Person Specification
Personal Attributes and Abilites
Essential
- Polite and confident.
- Flexible and cooperative.
- Motivated and proactive.
- High levels of integrity and loyalty.
- Solution focused.
- Excellent interpersonal skills.
- Assertive and resilient.
- Sensitive and empathetic .
- Able to use own initiative and judgment .
- Able to work independently and as part of a team.
Experience
Essential
- Experience of working in a healthcare setting.
- Experience of Operational Management and Service Delivery.
- Experience of working with the MDTs.
- Experience of developing new services.
- Experience of leading on service improvements, and making. tangible positive transformation in an organization.
- Track record of embedding quality assurance systems.
Desirable
- Experience of working within a Primary Care Network, or GP Practice.
Knowledge and Skills
Essential
- Ability to exploit and negotiate opportunities to enhance service delivery.
- Skills to monitor and evaluate service delivery and performance manage.
- Excellent working knowledge of Microsoft Office.
- Excellent communication skills (written, oral and presenting).
- Excellent leadership skills.
- Strategic thinker.
- Proven problem solving and analytical skills.
- Ability to prioritise, delegate and work to tight deadlines .
- Effective time management (planning and organising).
- Ability to network and build relationships.
- Ability to develop, implement and embed policy and procedure.
- Ability to motivate teams, enhance morale and maintain a positive working environment.
- Ability to communicate complex information effectively.
- Ability to problem solve and support others in resolving problems.
- Ability to work without direct supervision.
Desirable
- A strong understanding of Primary Care Networks and the Network Contract Directed Enhanced Service (DES).
- Working knowledge of EMIS and SystmOne
Other Requirements
Essential
- DBS check will be required upon appointment .
- Able to maintain confidentiality at all times.
- Able to fulfil the travel requirements of the role.
Qualifications
Essential
- Good standard of education with excellent literacy and numeracy skills.
- Leadership and/or management qualification (or equivalent experience).
Desirable
- Educated to degree or masters level in healthcare or business.
- AMSPAR qualification level 5 or equivalent
Person Specification
Personal Attributes and Abilites
Essential
- Polite and confident.
- Flexible and cooperative.
- Motivated and proactive.
- High levels of integrity and loyalty.
- Solution focused.
- Excellent interpersonal skills.
- Assertive and resilient.
- Sensitive and empathetic .
- Able to use own initiative and judgment .
- Able to work independently and as part of a team.
Experience
Essential
- Experience of working in a healthcare setting.
- Experience of Operational Management and Service Delivery.
- Experience of working with the MDTs.
- Experience of developing new services.
- Experience of leading on service improvements, and making. tangible positive transformation in an organization.
- Track record of embedding quality assurance systems.
Desirable
- Experience of working within a Primary Care Network, or GP Practice.
Knowledge and Skills
Essential
- Ability to exploit and negotiate opportunities to enhance service delivery.
- Skills to monitor and evaluate service delivery and performance manage.
- Excellent working knowledge of Microsoft Office.
- Excellent communication skills (written, oral and presenting).
- Excellent leadership skills.
- Strategic thinker.
- Proven problem solving and analytical skills.
- Ability to prioritise, delegate and work to tight deadlines .
- Effective time management (planning and organising).
- Ability to network and build relationships.
- Ability to develop, implement and embed policy and procedure.
- Ability to motivate teams, enhance morale and maintain a positive working environment.
- Ability to communicate complex information effectively.
- Ability to problem solve and support others in resolving problems.
- Ability to work without direct supervision.
Desirable
- A strong understanding of Primary Care Networks and the Network Contract Directed Enhanced Service (DES).
- Working knowledge of EMIS and SystmOne
Other Requirements
Essential
- DBS check will be required upon appointment .
- Able to maintain confidentiality at all times.
- Able to fulfil the travel requirements of the role.
Qualifications
Essential
- Good standard of education with excellent literacy and numeracy skills.
- Leadership and/or management qualification (or equivalent experience).
Desirable
- Educated to degree or masters level in healthcare or business.
- AMSPAR qualification level 5 or equivalent
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.