Health Care Assistant at Sutton Coldfield Group Practice

Job description

Job responsibilities

Job Summary

Working under the direct supervision of the Practice Nurse and strictly in accordance with specific practice guidelines and protocols, the post-holder undertakes tasks and duties delegated by the nurse team leader or other suitably qualifies clinical professional. The Health Care Assistant will not undertake any procedure or responsibility until assessed as competent to do so.

Key Responsibilities

Check patients identification against GP records and confirm details with the patient.

Phlebotomy

New Patient Medicals and NHS Health Checks

Take physiological measurements from patients including blood pressure, pulse rate and rhythm, temperature, height, weight (body mass index), urinalysis and ECG.

Administer B12 injections, flu and pneumonia vaccinations, shingles vaccinations under Patient Specific Directions and maintaining cold chain policy with accurate monitoring and recording.

Chaperoning

Undertake suture and clip removal, change dressings and carry out other tasks for which you have received appropriate training.

Fit 24 hour BP machines as directed and in accordance with training and procedure.

Assist GPs undertaking minor surgery.

Prepare and maintain environments and equipment before, during and after patient interventions.

Clearing and restocking of consulting/treatment rooms, including timely order of stock items under your control.

Assist in raising awareness of health and well-being by participating in patient health promotion and screening initiatives.

Give accurate and appropriate information to patients within own competence.

Ensure that anomalies are reported to a senior member of the clinical team.

Notify the GP of any significant patient issues including safeguarding.

Ensure full and accurate recording in the patients computerised records.

Carry out administrative tasks and stock takes as directed by senior members of the practice team.

Undertake specific clinical activities for named patients that have been delegated and taught specifically in relation to that individual.

Confidentiality:

In the course of seeking treatment, patients entrust us with, or allow us to gather, sensitive information in relation to their health and other matters. They do so in confidence and have the right to expect that staff will respect their privacy and act appropriately

In the performance of the duties outlined in this Job Description, the post-holder may have access to confidential information relating to patients and their carers, Practice staff and other healthcare workers. They may also have access to information relating to the Practice as a business organisation. All such information from any source is to be regarded as strictly confidential

Information relating to patients, carers, colleagues, other healthcare workers or the business of the Practice may only be divulged to authorised persons in accordance with the Practice policies and procedures relating to confidentiality and the protection of personal and sensitive data

Health & Safety:

The post-holder will assist in promoting and maintaining their own and others health, safety and security as defined in the Practice Health & Safety Policy, to include:

Using personal security systems within the workplace according to Practice guidelines

Identifying the risks involved in work activities and undertaking such activities in a way that manages those risks

Making effective use of training to update knowledge and skills

Using appropriate infection control procedures, maintaining work areas in a tidy and safe way and free from hazards

Reporting potential risks identified

Equality and Diversity:

The post-holder will support the equality, diversity and rights of patients, carers and colleagues, to include:

Acting in a way that recognises the importance of peoples rights, interpreting them in a way that is consistent with Practice procedures and policies, and current legislation

Respecting the privacy, dignity, needs and beliefs of patients, carers and colleagues

Behaving in a manner which is welcoming to and of the individual, is non-judgmental and respects their circumstances, feelings priorities and rights.

Personal/Professional Development:

The post-holder will participate in any training programme implemented by the Practice as part of this employment, such training to include:

Participation in an annual individual performance review, including taking responsibility for maintaining a record of own personal and/or professional development

Taking responsibility for own development, learning and performance and demonstrating skills and activities to others who are undertaking similar work

Quality:

The post-holder will strive to maintain quality within the Practice, and will:

Alert other team members to issues of quality and risk

Assess own performance and take accountability for own actions, either directly or under supervision

Contribute to the effectiveness of the team by reflecting on own and team activities and making suggestions on ways to improve and enhance the teams performance

Work effectively with individuals in other agencies to meet patients needs

Effectively manage own time, workload and resources

Communication:

The post-holder should recognise the importance of effective communication within the team and will strive to:

Communicate effectively with other team members

Communicate effectively with patients and carers

Recognise peoples needs for alternative methods of communication and respond accordingly

Contribution to the Implementation of Services:

The post-holder will:

Apply Practice policies, standards and guidance

Discuss with other members of the team how the policies, standards and guidelines will affect own work

Participate in audit where appropriate

Person Specification

Qualifications

Essential

• Ideally holds Care Competency certificate

Desirable

• We welcome applicants with additional skills and competencies such as:
• B12, Shingles, Influenza, Pneumovax, Phlebotomy etc

Experience

Essential

• HCA in a healthcare setting

Desirable

• Experience of working in primary care
• Experience of working in a GP Practice
• Transferable skills

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Sutton Coldfield Group Practice

Address

Sutton Park Surgery

34 Chester Road North

Sutton Coldfield

West Midlands

B73 6SP

Employer's website

https://leyhillsurgery.co.uk/ (Opens in a new tab)